Auto Body San Diego, Auto Paint San Diego
Mon- Fri: 8am to 5pm
Mon - Fri 8am - 4:30PM
(no appointment needed)
We don't want you to feel stranded or have to coordinate a ride to/from our shop. We offer a convenient uber service to get you to work, home, school or anywhere in San Diego, and we even bring you back for pickup~ on us.
State of The Art Auto Body & Collision Repair
Frame, Unibody & Structural Repairs
Custom "Exact" Paint Color Matching
High-End Environmental Friendly Painting
Chapparone Auto Body & Painting has been an auto body repair facility in San Diego for 45 years
Accurate Computerized Estimating
- Alex B.
Somebody hit my car on parking lot and left terrible damages. I was really upset looking at my brand new Tiguan. I was upset even more knowing that quality of repairs can varied and you never know what you are going to get back from body shop. I searched in internet and found that 5 star company Chapparone Auto body and it was right choice! These guys exceeded all my expectations. Tyler the manager was very polite and efficient. They took my car and did amazing job! My car became brand new again. I'm so happy! Thank you guys for... read more3/26/2021
- Karla L.
My car's front bumper was damaged and I chose this shop to fix it after reading the five star reviews. The reviews don't lie. From the initial phone call with Summer, dropping off the car and talking with Tyler and Louie and picking up the car from Susie Chapparone herself, it was great customer service all around. Louie went above and beyond in making sure everything was running smoothly with the insurance and provided additional advice on a separate issue. He felt like a familiar uncle to me. The job they did was A.MA.ZING! I am extremely happy with my... read more3/04/2021
- Mel C.
Went to Chapperone Auto Body & paint to get the hood of our car repainted due to damage from vandalism. I was met by Louie who was so helpful and friendly. He took our car the same day and had it back to us within 5 days. They did an amazing job! They blended the new paint on the hood with the 10 year old paint on the surrounding areas and you can not tell the difference. We are very happy with the quality of the work and would DEFINITELY recommend them!3/02/2021
- Jasmine C.
I was in a car accident back in December. I was rear ended in a 3 car accident. I took my vehicle here because my lawyer had recommended them to me. Tyler and Summer were both very great to me during this whole process. The process took longer because I had aftermarket parts involved. Usually, most auto shops do not replace aftermarket parts. I was fortunate that Tyler was able to help me with this issue. Throughout the whole process, Tyler kept in contact with me sending me weekly sometimes daily updates on my car and the status of my... read more2/24/2021
- Stephanie S.
My car looks better then it did before the accident. These guys are absolutely pros. I got quotes from like 6 places and their price was far lower but didn't not change the quality of work done on my car. Rick was so so helpful and awesome to work with and did an spectacular job. All of the staff were so helpful. Stop looking, come here.2/10/2021
- Nicole P.
I have been bringing my vehicles to Chapparone Auto Body for many years and the service continues to be outstanding! They consistently perform excellent work and are always time efficient and cost effective. I'm so pleased with the over the top work they did on my latest oopsies to my brand new car. I was devastated and they took the time to ensure me that everything was fixable and were able to get my car back in perfect condition in such a timely manner! Thank you Chapparone AB! I'll definitely be referring my friends and family and will be a... read more2/10/2021
- Ariane P.
Chapparone's whole team was awesome! Alisa and Louis took care of me from start to finish! They both had great communication skills and made sure I felt safe and taken care of. Chapparone also took the time to return my car in a clean and better-than-before condition! Thanks for the great work you are providing to your customers!!2/09/2021
- Chris G.
Not sure if I have ever been more satisfied with a service then from what I received from the Chapparone team. My car was involved in a hit-and-run so needless to say I was not thrilled to bring my car to an autoshop. However, within seconds of being at this business I felt completely at ease knowing that these guys truly cared about customer service. Louie is such an incredibly nice and thoughtful guy- he worked with me throughout the process of talking to the insurance company and making sure my car was going to be properly fixed. The paint... read more2/09/2021
- Greta M.
What a find! I'm working in San Diego on a construction project and the machines in my hotel are broken and dirty. I did a Yelp search and reached out to these folks. I got a quick response and decided to give them a try. When I arrived Tracy was so friendly and helpful and the price quoted was very reasonable. Honestly it was just a bit more than what the coin operated service would be with the extra bonus that I didn't have to do my laundry!I dropped off my clothes and received a text just a couple... read more2/08/2021
- Ben L.
I came for an estimate and this company is following social distancing and masking policy. They told me to try paint-less dent repair for my minor dent instead of full body work. The estimator also was familiar with the complex 4 stage paint process for my car, which can't be said for the dealer owned body shop themselves. This is a business with integrity and would return if I ever need more serious work.2/03/2021
- Jayvee S.
This is my 2nd time to have a bodywork/repair service since June 2016, as always (Susie) the owner's wife treated me like a family not just to accomplish the repair with quality but also a very open minded person to understand my needs. The shop continue to grow and have a very assisting solid team. Tyler as one of the representative took his time to manage & respond to my questions and needs while managing multiple clients. More on that, they keep me updated to every situations as my vehicle is being work on. Im blessed to find Chapparone as... read more1/28/2021
- Linette Y.
After my car was hit by someone, this shop was recommended to me by my car enthusiast friend. I could not have chosen a better team to fix my car. Alisa made the insurance process super smooth, Rick was so accommodating, and the whole team was able to complete repairs in just 2 days! Stellar service! Definitely would recommend! Furthermore, the color match for my black Honda Civic is on point. I feel like I got back a new car.1/06/2021
- Elaine V.
10/10! I scheduled my appointment by phone, and it was smooth check in, smooth check out. Tyler kept me informed of any updates, including the fact that they had to keep my car in for longer, which was fine. Not really doing much driving during the pandemic, anyway. Everything was smooth sailing, friendly staff. I can't remember the receptionist's name (sorry!), but she explained all the paperwork very straightforwardly. Louie and Tyler gave a smooth check out experience. I'm very pleased with the quality of the repair. Thank you guys very much!12/30/2020
- Cynthia G.
Wow is all I can say. After a minor fender bender, the Insurance company of the other driver recommended a few garages. I chose here because they were close to home and within walking distance of the Enterprise rentals. I had an appointment quickly with Lou. He was friendly, fast, and accomodating! He said three days, and he was spot on. They did an expert job my car almost looked like new! I had received a decorative licensce plate and asked them to put it on. Joe was polite and courteous and happy to help. It's the holidays which many... read more12/23/2020
- Cynthia F.
Great work, perfect repair! I have had the pleasure before, to use Chapparone Auto Repair before, some years ago. My Audi Q5, was accidentally, hit on the door panel, from someone backing in next to me. The only place I thought of was this company. My past experience was excellent, and this one was too. A perfect repair, perfect paint match and as always great to work with the owners, and the front desk.If you are very picky about your car, as I am, this company will not disappoint you. I would highly recommend... read more12/05/2020
- Jonathan G.
I drove in with my Camaro 2015 , I went over a pot hole and my tire went inwards and some bumper damage. Thankfully I had insurance so I just had to pay my deductible. Louie took my car in and I cannot express how excellent of a job he and his team did on my car. I'm beyond satisfied and content with the quality of work, customer service and professionalism. Anytime I had a question I would text him and he'll reply within the hour. I had a good experience with Chapparone, thank you all.11/24/2020
- Stew P.
This place is awesome and way beyond excellent. I was looking for a body shop around town to get my sons vehicle fix. My son ruin his car body alignment and the doors was not opening or closing properly. Of course this is a out of pocket payment and not through insurance. I first ask for an estimate through Yelp and the Owner Mark responded. Mark suggested to bring it to the shop so they can properly see what is the problem. I took the car to the shop and talk to Rick. Rick then ask one of his mechanics... read more11/18/2020
- Brian W.
My car looks as good as it did when i picked up at the dealer.. great work body and paint work. I had some small door dings taking out while in the shop and the guy did a great job. Louie is great to work with as is the whole team. I highly recommend them for picky European car owners like myself. You want it done right this in the place.11/12/2020
- Reyna P.
I brought my car to Chapparone on a Friday afternoon after I was sideswiped and had pretty significant damage to the driver side of my Dodge Charger. From the initial phone conversation, everyone was extremely helpful. I felt like my car was going to be in good hands. I had done an initial estimate with my insurance company before I arrived, so Alyssa (I might have spelled her name wrong) asked for me to email her all of the documentation that the insurance company gave me. When I arrived to drop off my car, I only had to wait a... read more11/05/2020
- Steven C.
Louie from Chapparone auto and body took care of my needs the minute I walked in. My back bumper was hit at a supermarket parking lot and Louie was transparent with my damages, even offering to reattach the bumper and clips for free. I would recommend this to anyone looking for car services. Thanks again Louie and Eddie, would definitely be coming back for any future work !10/09/2020
- Francisco D.
First off, since we're in COVID-19 era, these guys are taking the pandemic and safety of their employees and customers seriously. No contact, plexiglass and one person only in the office. Doing it right.Now, down to the real meat of the review.My car had some oxidation on the hood of the car and some clear coat failure on the quarter panel. I was curious to see what they would say about each of the issues and what they would recommend. I've visited several shops in the area already so this shop was last on my research list.I chatted with Louie... read more10/09/2020
- Ray F.
Took my 2017 Honda Accord in much need of paint rehab after some scrapes. The folks at Chapparone are 100% class from reception through the estimate process and the actual repair / paint. Could not be happier with the job they did. I read Yelp and other reviews from several auto body shops, requested two estimates and went with Chapparone. I would recommend them to anyone.10/03/2020
- William W.
Used Yelp to get a quote from them for powder coating my wheels and was not disappointed. They were a little higher than other quotes I got, but if you want quality work, it's worth the extra little bit. Mark Chapparone is an excellent communicator and goes above and beyond to help his customers. Highly Recommend!!9/17/2020
- Samantha G.
Louie did a PHENOMENAL job. Someone sideswiped me causing the damage to my car. Louie explained the entire process of fixing my car. We went through my insurance after I had no hope of them covering the damage. He fixed EVERY dent and scratch seen. Replaced the completely and had the car fixed in less than a week. He gave me an over the top fair assessment and price of repair. All I needed to do at the end of the day was pay the deductible. Dealt with insurance where I didn't have to and as a girl who has... read more9/06/2020
- Gee Yong J.
I got in a car accident during COVID and went straight to Chapparone Auto Body and had the BEST experience! He took my car in immediately, ensured my insurance company did not take advantage of the situation and gave my car back better than it ever has been! He also completely fixed my car in under a week! Louie was SO kind, professional and helpful. Will recommend him to all my friends and so grateful I stumbled upon his shop on yelp! He is seriously the best! No one will look after you like him.9/04/2020
- L C.
Really impressed! From start to finish, everything was very professional. Mark clearly loves what he does and holds himself to a high standard. Louie was also fantastic. He sent me updates on the progress of the repair, which was great. The complimentary Uber ride was very much appreciated. The front bumper of my car was a mess and now it looks as though I just drove it, brand new, off the lot. Not only did they do a great job on the bumper but they also detailed the car, inside and out. My... read more9/04/2020
- Meghan M.
Chapparone Auto Body shop is as good as it gets! From getting an estimate to getting my car back, I couldn't be happier. Let's start at the beginning. As a younger woman, it's nerve-wracking taking my car someplace new. Mark helped me get an estimate and helped me through the process of putting in a claim with my insurance and what to expect. Summer got my insurance information and completely handled it. Dropping off was super easy and Louie handled it when the actual was higher than the initial insurance check. I didn't even have to do anything. He communicated... read more9/02/2020
- Looing F.
Amazing Staff and customer service. They took my car in and took care of it like it was their own. I had an issue with a ding and insurance was kind of being a let down and did not want to take responsibility. Mark the owner and Louie just told me they would take care of it, and they did exactly that. They kept me updated on what was going on and even helped me with the rental of the car I needed in replacement for the time being. Cant say enough good things about them, Thank you Louie and Mark!8/31/2020
- Sarah E.
I can not thank Chapparone enough for the wonderful job they did on my car! I had brought my car in after it was badly keyed for a new paint job and repair. Louie was so helpful and made me feel like I was in great hands, which I knew was correct when I picked up my car after a week of being in the shop. I was speechless after I saw the wonderful job the team did on my car! I couldn't be happier with the amazing customer service I experienced and the amazing job on my car. Highly recommend!8/14/2020
- Conn D.
Excellent service, excellent work, just excellence all around. I had a hellish nightmare with uhaul's 3rd party insurance company (someone hit my car with their uhaul and ripped off my front bumper, had to go through them to get the car taken care of), which resulted in my car being stuck with them since the 1st of July. They didn't charge me for storage for those 26 days and their customer service is fantastic. Louie kept me informed throughout the entire process and made sure everything was taken care of. He was the one who took care of my car... read more7/28/2020
- Sabrina W.
This place has some of the best customer service I have ever experienced. Honest and caring to their customers. I had ripped my front bumper off () and I chose to go through my insurance company for repair. My husband had gotten a quote from them on another one of our vehicles and said he really liked Chapparone and the attentiveness they give to your needs. So I took my car here and WOW. They did an AMAZING job completely fixing my front bumper and even cleaned my car inside and out. My car is back to looking new thanks... read more6/26/2020
- Jeressa B.
Rick and his team are AMAZING! I came in to get my passenger door fixed because it had a huge dent and various scratches from an accident. Trust me when I say that you will not find a team more honest and reliable than Rick and his guys! They pay attention to EVERY specific detail in the repair and their quality of work is outstanding. I told Rick that I wanted my car to look like the accident never happened and his team made sure that my car looked brand new. They even cleaned the exterior and interior of my... read more6/23/2020
- Fong L.
COVID19 has not affected their superior service. Louis was super helpful through the whole process. He took over getting my insurance claim quickly approved. The repair was completed in less than 2 days. A week after I got back the car I found my roof rack scuffed. I called and dropped my the next day. Louis didn't question it and asked if they could take it in to fix it. It came back with the scuffs removed.Auto repair shops can be a crap shoot but not here. They will point out details without... read more6/16/2020
- sasha m.
We brought our car into Chapparone after a hit-and-run at a Costco parking lot. The whole left side of the car was smashed up and the guys repaired it (bumper/door/paint match) in less than a week and made it look brand new! The car is impeccable inside and out. Very friendly and helpful staff. Highly recommend!6/12/2020
- Sandy S.
I unfortunately rear ended someone a few days after gettin my new car. This was my first experience with a body shop as a car owner so I was nervous going around town getting quotes not knowing what to expect. I got a quote from the owner Mark and he was extremely detailed and I felt that I could trust him to make my car all new again. He really took the time to examine my damages and explain to me what would be needed. When I dropped my car off, Louie was the one who took care of everything.... read more6/10/2020
- Britt H.
Louie, Rick & Summer were amazing! Although, we all had an unfortunate experience with Turo, being that their guest was responsible for damages. Turo did not want to properly restore the vehicle and take care of the situation. However, Louie went above and beyond to say the least. After my experience I will only allow Chapparone to do any body work to my car.You're car will be in great hands!!Thank you Chapparone team!6/05/2020
- Georgia J.
I stopped by to get a FREE quote for front end damage on my bumper. Rick Enge came out to look at my car. First of all, customer service and first impressions are very important. Rick was professional and very pleasant. He listened to what I wanted done and acted as if it was equally important to him that my car be repaired to top notch condition. I picked up my car today and it looked like it just came off the show room floor. Thank you Rick.5/05/2020
- Hector C.
I can't express how happy I am with the customer service, specifically from Rick. He was friendly and helpful through the entire process. The cherry on top was how amazing my car looks. The guys had a hard time matching the paint and ultimately did so beautifully. My car was detailed and even had the headlamps buffed for me. Rick and the guys found a small water leak in the trunk I have been battling with and fixed it for me. I recommend this shop over any other! Thank you to the Chapparone team, I will always come back. After... read more4/26/2020
- Dan R.
I have had the best customer experience ever here! I highly recommend anyone that wants the best to come here. My Mercedes E55 Wagon was swiped by a small truck. My car is rare and I was nervous it wasn't going to look factory again. I'm so happy to have found Chapparone Auto Body and Painting! Mark Sr., Mark Jr. and his entire team did amazing work. I was so impressed how well everything matched to the rest of the car. It looks show room new! The love and passion these guys have for people and their cars won't be... read more4/25/2020
- Hector C.
I can't express how happy I am with the customer service, specifically from Rick. He was friendly and helpful through the entire process. The cherry on top was how amazing my car looks. The guys had a hard time matching the paint and ultimately did so beautifully. My car was detailed and even had the headlamps buffed for me. Rick and the guys found a small water leak in the trunk I have been battling with and fixed it for me. I recommend this shop over any other! Thank you to the Chapparone team, I will always come back.4/14/2020
- Justine G.
I was looking to get a scratch removed from my front bumper and a large dent removed from the front portion of my car next to the windshield, thanks to something flying up and hitting my car while driving on the freeway. I received a few quotes from places in North County, and thankfully a friend told me about this place and I decided to see what they'd be able to do. Glad I did because they were able to give me a better price than the other places. I went in and got a quote on a Friday with... read more4/06/2020
- Steve V.
These guys do excellent body work and their service is outstanding. When I smashed up my beautiful 4Runner they took care of everything and fixed it up like new. I especially appreciated how they took charge of everything, arranged the towing, and contacted and engaged my insurance company to get the ball rolling.Big thanks to Louie and the entire team!3/07/2020
- Kim R.
I just want to start out by stating AGAIN... WOW‼. A+++++. Seriously not just because of the work that they do there is always impeccable but the personal customer service that you get from them is the beat. About 20 years I have been getting work done at Chapperone, I have complete faith in them for being able to do the really hard detailed work RIGHT. You know there are always those times when it is just not right, well they make it right. I could tell my heart breaking story behind this post but I'll just save... read more3/06/2020
- Selena G.
My car was side swiped pretty badly in front of my house. I was referred to this shop from multiple people. I have a 2012 BMW and from the second that I arrived to the time that I left, I had the absolute best experience. When I dropped it off for an estimate, I was greeted by the owner, Mark and his wife. They discussed how they were planning to fix it and I was in and out quickly. They handled everything with the insurance company and kept me informed every step of the way. Rick, my estimator was very... read more2/27/2020
- Robert C.
My mother brought her Lexus RX to Chapparone after someone hit her car. She was greeted by the owner Mark Chapparone who walked her through the process and helped her with an estimate of the damage. Super nice guy btw who my mom really appreciated. She arranged for a date to bring the car in and Louie took care of everything else. They even have enterprise rental car a few doors down so that made it super convenient. Start to finish was a great experience and the car turned out perfect. They went the extra mile to clean the exterior... read more2/21/2020
- Michaela M.
I brought my car in recently to repair a cracked bumper. Mark knew we were shopping around for estimates and offered to match competitor's pricing. He also took the bumper off to look at any additional damage that may have occurred so we knew just how much it would be before committing. The paint color matched perfectly and I got my car back, detailed within 2 days. They go above and beyond for their customers.2/17/2020
- Hector C.
Unfortunately I'm back again, my rear bumper was vandalized. There's only one place I trust to match my paint color correctly and that's Chapparone of course. Mark and the team scheduled me in right away and had the car back to me in 3 days without sacrificing the quality of work.Thanks again guys. You've earned a lifelong customer, but I hope I don't see you anytime soon.2/03/2020
- Michael D.
I met Louie at the shop and he was friendly and cordial. He explained the process thoroughly and completely. I don't know much about the car industry, but I felt like he told me everything that I should know and expect. Its is not often that I would recommend someone or some company, but these guys know their stuff.2/03/2020
- Brianna A.
I have FINALLY found an auto body shop that I can depend on in San Diego. I have been having a lot of minor issues with my car, and Louie was able to help me out. He was able to explain everything to me, and he was so kind in understanding that I don't understand car parts/lingo very well. Also, the entire office was kind in helping me get an Uber back home! This kind of service was unheard of to me, but they helped me when I needed it! You can tell when the owners and employees care... read more1/22/2020
- Jeremy N.
Brought my van here after getting rear-ended back in December. Rick and Summer were just so easy and friendly, I never felt pressured or ignored. They took care of insurance adjustments on my behalf and everything was smooth. The rear bumper was like new and they did a superb job blending the paint and clear into the rear quarter panels. I'm definitely a repeat customer (if needed lol)1/17/2020
- Khala G.
So glad I chose this place for my auto repair! Just moving to San Diego & having my first accident, I stopped here after doing research on Yelp, and am glad I did! All of the staff are nice & professional! Louie is amazing and very technical at his job! I recommend this place to anyone needing to take their automobile to a body shop!1/02/2020
- Rollan E.
My BMW was t-boned, and it looked pretty bad. Luckily, I reacted quickly and swerved, so the impact wasn't direct. I wasn't worried because that most of the car guys recommend Chapparone. These guys are meticulous, and insist on the best results for you. They just finished my car, and it is back to showroom condition. Thank you Rick and the rest of the crew and staff. You guys are certainly the best!!12/16/2019
- John O.
This place has a wonderful atmosphere. Everyone is very friendly, and the attitude is "how can we help you solve your problem?" The customer feels that Chapparone is on his or her side. The repair they performed was flawless, and as I was checking out, I was told that the work had a lifetime guarantee. The car was thoroughly cleaned and later I made a surprising discovery. They even vacuumed the trunk carpet! I was impressed with such attention to detail which they really didn't have to do. I hope to avoid another collision, but if another occurs, I'm... read more12/16/2019
- Carmen Aileen H.
I was in an accident that completely ruined my door frame, alignment, & part of my fender. I absolutely loved the service here, they made everything easy & convenient from paperwork to pick up. I really appreciated that they kept me updated on the progress of my car every step of the way! Rick did an amazing job on the car with his team & they guaranteed their work on body & paint for as long as I own the car which is great too. Definitely would recommend them & would go back!12/06/2019
- Paris T.
I have been to a handful of auto body repair shops and luckily, Yelp pointed me in the direction of Chapparone. Which, without a doubt, has proved to be my best auto body shop experience yet. You can't beat the customer service Chapparone has to offer. I've always admired family owned and operated businesses, and my experience here only strengthened this notion. From the moment I first walked in to get an estimate, to when I picked up my impeccably detailed car, everyone there was extremely kind and beyond helpful. They made my entire experience as pleasant and easy as... read more11/20/2019
- Darren W.
Somebody hit the rear bumper on the passengers side while my car was parked. My insurance company recommended a body shop to us...I checked them out on yelp and the reviews were bad and the pics of their work looked terrible. So I decided to find my own! Found Chapparone and they had a lot of 5 star reviews and their work looked excellent. Obviously decided to go there and everything was perfect. Employees here are very friendly and make you feel like your business is appreciated. Louie checked out my car, he was very professional, and straight to the... read more11/02/2019
- Renata I.
I can't say enough good things about my experience with Chapparone, especially the owner, Mark! I recently moved to San Diego and had my car shipped via transport. During this process, my front bumper was ripped off and was practically touching the ground on the driver's side. After looking around for a locally-owned body shop, I found Chapparone and reached out for an estimate through Yelp. Mark responded to me within 15 minutes (!!) and assured me that I could bring my car in first thing the next morning. Mark made the stress of finding a body shop and getting... read more10/18/2019
- Hu P.
I was involved in a hit and run. I brought my car to an insurance recommended shop and they wouldn't give me an estimate. I got my estimate without an issue at Chapparone. I'm happy to go with Chapparone for the repair. They did a very thorough job and didn't rush at all. The car looks like the original. Louie handled my case and he even sent me a hand written thank you note after the repair. That was a very nice touch. I can't recommend this place enough.10/18/2019
- R P.
Everyone who we worked with at Chapparone was wonderful. They made the experience easy and smooth. The least stressful part of the entire accident ordeal for sure. Thank you, good people, for making it easy!!Shoutout to Louie!! He orchestrated the whole thing and fought with the insurance company for us to make sure we were taken care of. Great experience. I hope to never need car repair again, but if I do, I'll be back 100%!10/15/2019
- Shawna W.
Had the best experience here!It was a seamless and stress free process from the minute I dropped my car off up until pick up. Chapparone handled all of the communication between my insurance company and kept me up to date on the status of my car without having to ask them.The car was repaired two days ahead of schedule and spotless inside and out. Extremely satisfied with the workmanship on the repair and would highly recommend this place!10/14/2019
- Ian R.
If you're a car person and want the best autobody shop in SD, then look no further than here.... I'm a super car guy and really don't trust a lot of people and places with my car or motorcycle but I'd gladly bring any of my vechiles here. This place is the best. The staff is friendly they take your calls or make an effort to call you right back. They take all forms of payment thank you so much10/04/2019
- Chelsea E.
Found them on Google and I'm sooo glad I did. Got my car in and out of the shop in a matter of days. They work with the insurance company to make sure your vehicle is in tip top shape. My car was cleaned inside and out and the work they've done looks amazing. Looks brand spankin new. Rick is such a friendly guy and responds to emails quite promptly, the entire staff is so friendly. 10/10 would reccomend.9/26/2019
- Clarence R.
Another great experience at Chapparone Auto!I have been a customer for several years now, and for good reason. They have excellent workmanship and top notch customer service. Walking through my experience. My car was in an accident and I was not at fault. The insurance company required me to get a bid from their agents and came with a super low cost on the repair. I took their bid into Chapparone Auto and they did an extensive look into the car, quickly realized there was more that needed to be repaired and contacted the insurance company direct. I had ZERO... read more9/25/2019
- Bob W.
Can't say enough good things about these guys. Fantastic job and the truck looked better than the day I bought it. They even detailed the truck inside and out. Rick was great to work with. Kept me informed along the way and was patient with our crappy insurance. Can't recommend them more; would give ten stars if possible. Can't go wrong.9/23/2019
- Amy C.
Chaparrone consistently hits the mark. We've taken 4 cars to this place over the last 10 years and every experience has been great. Just had them dial out my brand new Telluride and they did it both under budget and ahead of schedule. Don't bother looking anywhere else. Ask for Mark or Phil, they have both taken great care of us with each car.9/16/2019
- Jaime S.
Three stars because my experience in getting to the point of getting an estimate was a breeze but somebody should let the estimator know that his job is sales. I work sales and I would let the customer know how long we've been in business and what guarantees we have for the work and how we take steps to make sure your vehicle is tooken care of in the facility and about 10 other things I could bring up in order to let people know that we do know what we are doing. Instead of hanging placards in the waiting... read more9/16/2019
- José A.
Just completed my second visit to Chapparone Auto Body for my RR Sport. Mark with his talented staff member Louie helped me restore the beauty of my car after a ding. Louie went above and beyond to deliver exceptional service - he listened carefully, and took a sincere interest in my repair. The external clay detail left my car feeling silky to the touch! As a repeat client, I remain in awe of Mark's team. HIGHLY recommend Chapparone Auto Body for high quality work.9/12/2019
- Daniel F.
I just picked up my car from Chapparone Auto Body to fix my rear bumper and quarter panel from someone hitting me in a parking lot. The car is black so I was a little skeptical with how the paint was going to look and might I just say that WOW, they have exceeded my expectations! The person that hit me fortunately left a note but wanted to pay out of pocket. Mark and Louie and the Chapparone team gave us a reasonable price and even detailed the car for me. I hope to not need a body shop again,... read more9/10/2019
- Steven C.
First and foremost, Chapparone did an absolutely mesmerizing job on my car. It's a silver metallic and was keyed from front to back on both sides, and they seamlessly repainted and blended the paint and it looks brand new! That's why I regret having to give only three stars. Likely during the process of removing or masking the window/door pieces, a little chunk of my front passenger inside door trim was taken out, likely by a sharp tool used in the process. There were also a few scuff marks on the rear passenger side door, same trim piece. When I... read more8/14/2019
- Alex P.
I brought my black Jeep Wrangler here a few weeks ago to get a fender repaired on a USAA claim. First off, the customer service here is terrific. Specifically, Rick was very knowledgeable and made me feel at ease about the repair process and I had nothing but friendly, professional interactions with him. From the moment I walked in the door, I dealt with smiling friendly people which is so refreshing these days. The work was done earlier than I anticipated. Going the extra mile means a lot to me as a customer, and they even sent me a Starbucks... read more8/06/2019
- Kim S.
Great in everyway! In April, I went to get my van fixed. This place was conveniently located by my work and on the preferred list of my insurance.7/24/2019
When I got to the place, the receptionist warmly greeted me and got my van looked at immediately. They kept me updated on the progress the whole time.
When I picked up my van, it was spotless inside and out!
I hope to not be in another situation to have to use them, but this would be the place I would go if I was!