Auto Body San Diego, Auto Paint San Diego
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We met by accident
Chapparone Auto Body & Painting | Since 1974
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WORK HOURS
Mon- Fri: 8am to 5pm
SATURDAY CLOSED
SUNDAY CLOSED
Estimates written:
Mon - Fri 8am - 4:30PM
(by appointment only)
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Our Services
Superior Quality Process & Repair Services
State of The Art Auto Body & Collision Repair
Proudly serving San Diego with superior quality and auto body service to our customers for 45 years.
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Frame, Unibody & Structural Repairs
Here at Chapparone Auto Body, we use state of the art equipment for our frame and uni-body repairs.
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Custom "Exact" Paint Color Matching
With the combination of highly trained and experienced painters, age old color matching techniques.
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High-End Environmental Friendly Painting
Chapparone Auto Body & Painting has been an auto body repair facility in San Diego for 45 years
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Accurate Computerized Estimating
To ensure our customers get the fairest and most honest repair estimate, we use the top rated auto body estimate system in the business. Our estimating system allows us to cater to each car and each customer. The estimating system is very detail oriented which makes it easy for the customer to understand exactly what is going to be fixed on their vehicle. This allows us to show the customer first hand why the price of the estimate comes to that total. Allowing us to educate the customer about their vehicle and illustrate that we are taking the right steps to complete the repair to perfection.
Happy Client Reviews
Chapparone has been great from the first acquaintance. Professional and great customer service. Ricardo was amazing and made it easy and the team did a great job fixing my car to perfection! Thanks for the great work. Highly recommend this business to anyone needing to... read moreChapparone has been great from the first acquaintance. Professional and great customer service. Ricardo was amazing and made it easy and the team did a great job fixing my car to perfection! Thanks for the great work. Highly recommend this business to anyone needing to fix their car. read lessZoe Tavey5/12/2023
I brought my car here a little over a month ago after being rear-ended. This was one of the places that was covered under the other driver's insurance. Ricardo the estimator was friendly and knowledgeable as well as responsive. He always kept me up to... read moreI brought my car here a little over a month ago after being rear-ended. This was one of the places that was covered under the other driver's insurance. Ricardo the estimator was friendly and knowledgeable as well as responsive. He always kept me up to date regarding the status of my car, any delays in waiting for parts, pricing, etc. I just picked up my car today and everything looks and sounds great (so far). The front desk receptionist was very friendly and helpful. It was a smooth process and I am happy to have my car back. Great experience with them! Highly recommend! read lessTara K.4/07/2023
Super great ! They gave me a quote on my car after getting in a wreck. Quick and honest!Brennon Moore3/27/2023These guys are the best. Great work, reasonable prices, and great communication.michael McConnell3/27/2023I am very impress with this place. My brother-in-law recommended this place when he took in his Tesla there. Savanna was awesome. She took care of of my insurance company and was very through with my BMW. I really liked how she updated me on... read moreI am very impress with this place. My brother-in-law recommended this place when he took in his Tesla there. Savanna was awesome. She took care of of my insurance company and was very through with my BMW. I really liked how she updated me on everything on my car. It was completed in a timely manner. They even washed my car it looked so shiny and new and vacuumed the inside too! I definitely would recommend this place to my friends and family. Also, it was convenient Enterprise was a walk away to get my rental car when it was with them. read lessSarah A.3/21/2023I have personally gone to Chapparone Auto Body on two separate occasions for body work. First time, I was very impressed on the detail and efficiency of getting an estimate for my insurance company. The communication with them was great (it is sad to... read moreI have personally gone to Chapparone Auto Body on two separate occasions for body work. First time, I was very impressed on the detail and efficiency of getting an estimate for my insurance company. The communication with them was great (it is sad to say I wasn't used to being kept up to date on work instead of me having to call businesses on statuses). My car came back ready for pick up ahead of schedule and it literally looked brand new! My case worker on both times as Savannah (awesome job). Second time I brought my other car because of how well the first time went. This time though, my vehicle got vandalized by someone. All I can say, is Joe (a tech) is the man! Him and Savannah looked at what happened and fixed it right then and there. At a time I was feeling pretty down about the ordeal, they gave me such a kind gesture of kindness I again did not expect. I even tried to give Joe a hefty tip for my deep appreciation, and he refused it and said he was just glad to help. What do you say about that, other than wow and my sincerest thank you. If you want high-quality service and things done right, come here. I highly recommend Chapparone Auto Body! read lessTȟašunke Waŋkátuya Čik'ala3/17/2023- My car was rear ended and my son-in-law recommended that I have Chapparone take care of it. They were wonderful. Savanna answered all
my questions. She kept me up to date on the progress and the good news
when it was completed. When... read moreMy car was rear ended and my son-in-law recommended that I have Chapparone take care of it. They were wonderful. Savanna answered all
my questions. She kept me up to date on the progress and the good news
when it was completed. When I picked up my car, the repair was beautiful
and my car had been cleaned inside and out.
I could keep going on. I will always recommend Chapporone to anyone
needing their car repaired.
Nancy L. read lessNancy L.2/21/2023Great service and beautiful work.Roy Orem2/17/2023Couldn’t be happier with the body work they did. Professional customer service, excellent attention to detail, and flawless work. Fixed our Audi Q5 after an accident and used all genuine Audi parts. Worked seamlessly with our insurance to get it all covered. Our car looks... read moreCouldn’t be happier with the body work they did. Professional customer service, excellent attention to detail, and flawless work. Fixed our Audi Q5 after an accident and used all genuine Audi parts. Worked seamlessly with our insurance to get it all covered. Our car looks and drives like nothing happened! Ricardo, thanks for the help! read lessAustin Clover2/17/2023Never want to be here but accidents happen. Couldn’t have had a better repair experience from start to finish. Savanna was assigned to me in this case. The estimate was quick and easy, scheduling the drop off and time of repair was all in a... read moreNever want to be here but accidents happen. Couldn’t have had a better repair experience from start to finish. Savanna was assigned to me in this case. The estimate was quick and easy, scheduling the drop off and time of repair was all in a timely manner. They repaired everything estimated plus others after opening things up. Car looks great and clean as stock. Very happy with my service from start to finish as well as the quality of work to my car. Hopefully I won’t need to visit again but in the event I need auto body repair I’ll seek out Chapparone again. read lessCornelius Scott2/17/2023Great customer service. Savanah is the best! she took care of everything. My rear bumper was repaired like new.Joan G.2/09/2023I very highly recommend Chapparone Auto body. I recently took my SUV to them ( having seen excellent reviews as well as USAA approved). My vehicle had severe damage to the front area. I worked with Savannah who was terrific! She made the insurance process... read moreI very highly recommend Chapparone Auto body. I recently took my SUV to them ( having seen excellent reviews as well as USAA approved). My vehicle had severe damage to the front area. I worked with Savannah who was terrific! She made the insurance process quick & easy. My SUV was returned in about a week… expertly repaired, beautifully cleaned up and looking shiny & new like the day I bought it!!! Everyone at Chapperone is friendly, respectful, knowledgeable & professional. I am so happy with their services; I would never go anywhere else for auto repairs! read lessElyse Tierney1/17/2023 - The body work done by Chapparone on my vehicle was outstanding! Not only did the outside look perfect, but the inside of my vehicle was clean as well. I would recommend Chapparone to anyone who wants beautiful work done on their vehicle and amazing customer service!Daphne Hage1/17/2023WOW WOW WOW! they finished the work on our model 3 in 2 weeks! That’s much faster than most other auto shops and the car looks brand new! Great support and customer service. They will go beyond your expectations!Alex Trubnikov1/17/2023Great customer service throughout the whole process! Shoutout to Savanna who was so nice and helped ensure my car repairs came out top notch! They even washed, waxed and added tire shine before I picked up. Will definitely refer others.Christina D.1/06/2023Chapparone repaired my son's bumper from a rear accident. They were able to repair, recalibrate the sensors and get the car turned around in 1week. Savanna was incredibly responsive to our requests and she took the frustration of dealing with the insurance carrier off our... read moreChapparone repaired my son's bumper from a rear accident. They were able to repair, recalibrate the sensors and get the car turned around in 1week. Savanna was incredibly responsive to our requests and she took the frustration of dealing with the insurance carrier off our hands! Thank you Savanna for top notch customer service, your responsiveness and empathy for our situation and for making the car repair so much less stressful. That goes such a long way!! I highly recommend and endorse Chapperone! Thank you so much!! read lessL D.12/23/2022Excellent service .. my GLA is as good as new!!!!Richard Stiles11/17/2022Wow, I am so impressed with Chapparone and I will never let anyone else handle my car needs from here on out. From start to finish my experience was top-notch and 5-stars are truly not enough. I was devastated when my brand new 2021... read moreWow, I am so impressed with Chapparone and I will never let anyone else handle my car needs from here on out. From start to finish my experience was top-notch and 5-stars are truly not enough. I was devastated when my brand new 2021 Mercedes E53 AMG coupe was hit while parked in a parking lot. I really didn't know who to go to and a friend referred me to Chapparone so I decided to try them out after reading all these yelp reviews. I first emailed photos to Mark to get a preliminary estimate as I wanted to have a general idea of the cost before bringing the vehicle in. He helped me through the whole process with how to handle insurance and made me feel very comfortable with my car being in their hands. Then I was introduced to Summer who reached out to schedule the car drop-off and she was so sweet throughout the whole process. When I dropped my car off at Chapparone everything was prepared and the process was quick... Savannah was my representative and she was very informative and attentive throughout the whole process. Savannah reached out to me about a week later informing me I can pick up my car... everything was handled directly for payment with the insurance company and Chapparone, it was so easy and so efficient! I was so happy to see my car in tip-top shape as if nothing ever happened. I even received a message from Phil about a safety concern regarding my tire which was unrelated to their job scope but he provided tips on how to handle the situation since i should be under warranty with Mercedes - talk about an entire team who truly cares about their customers! I highly recommend Chapparone Auto Body & Painting! read lessSav11/17/2022
- This shop is amazing! The staff is so professional and responsive -- and friendly! Ricardo answered every single one of my phone calls personally -- and they dealt directly with my insurance company so honestly, I didn't have many concerns. I won't take my car... read moreThis shop is amazing! The staff is so professional and responsive -- and friendly! Ricardo answered every single one of my phone calls personally -- and they dealt directly with my insurance company so honestly, I didn't have many concerns. I won't take my car anywhere else and will recommend to everybody! read lessJenna L.11/13/2022Wow, I am so impressed with Chapparone Auto Body and I will never let anyone else handle my car needs from here on out. From start to finish my experience was top-notch and 5-stars are truly not enough.
I was devastated when my brand new... read moreWow, I am so impressed with Chapparone Auto Body and I will never let anyone else handle my car needs from here on out. From start to finish my experience was top-notch and 5-stars are truly not enough.
I was devastated when my brand new 2021 Mercedes E53 AMG coupe was hit while parked in a parking lot. I really didn't know who to go to and a friend referred me to Chapparone so I decided to try them out after reading all these yelp reviews.
I first emailed photos to Mark to get a preliminary estimate as I wanted to have a general idea of the cost before bringing the vehicle in. He helped me through the whole process with how to handle insurance and made me feel very comfortable with my car being in their hands. Then I was introduced to Summer who reached out to schedule the car drop-off and she was so sweet throughout the whole process. When I dropped my car off at Chapparone everything was prepared and the process was quick... Savannah was my representative and she was very informative and attentive throughout the whole process. Savannah reached out to me about a week later informing me I can pick up my car... everything was handled directly for payment with the insurance company and Chapparone, it was so easy and so efficient!
I was so happy to see my car in tip-top shape as if nothing ever happened. I even received a message from Phil about a safety concern regarding my tire which was unrelated to their job scope but he provided tips on how to handle the situation since i should be under warranty with Mercedes - talk about an entire team who truly cares about their customers!
I highly recommend Chapparone Auto Body & Painting! read lessSavannah F.10/31/2022Did great work on my car and I plan on taking it back for more additions/ upgradesBader G10/17/2022OUTSTANDING EXPERIENCE! Highly recommend taking your business there.Anthony Vasquez10/17/2022After an electric bike hit my day old Tesla, I knew I needed EXPERTS to fix me up! A friend of mine referred me to Chapparone - They are one of the few Tesla authorized repair shops in San Diego. It was not... read moreAfter an electric bike hit my day old Tesla, I knew I needed EXPERTS to fix me up! A friend of mine referred me to Chapparone - They are one of the few Tesla authorized repair shops in San Diego. It was not close to home, so I was a little hesitant, but they killed it! Summer at the front desk was so understanding and sweet, Ricardo the estimator was very detailed and so organized! But Danny/Donny killed it! He made me feel like I was the only customer! My car came back GORGEOUS! They worked well with my insurance company which always makes everything easier! I highly recommend them! THANK YOU! read lessSally Katz10/17/2022After an electric bike hit my day old Tesla, I knew I needed EXPERTS to fix me up! A friend of mine referred me to Chapparone - They are one of the few Tesla authorized repair shops in San Diego. It was not... read moreAfter an electric bike hit my day old Tesla, I knew I needed EXPERTS to fix me up! A friend of mine referred me to Chapparone - They are one of the few Tesla authorized repair shops in San Diego. It was not close to home, so I was a little hesitant, but they killed it! Summer at the front desk was so understanding and sweet, Ricardo the estimator was very detailed and so organized! But Danny/Donny killed it! He made me feel like I was the only customer! My car came back GORGEOUS! They worked well with my insurance company which always makes everything easier! I highly recommend them! THANK YOU! read lessSally K.9/21/2022 - Went here for an estimate and was told by the service writer that the paint damage might be covered by the Ford warranty. I took it to Ford and they fixed it for no charge. I have had a few cars repaired by Chapparone and... read moreWent here for an estimate and was told by the service writer that the paint damage might be covered by the Ford warranty. I took it to Ford and they fixed it for no charge. I have had a few cars repaired by Chapparone and have nothing but great things to say about every aspect of work they have done for me. read lessJoe Mackey9/17/2022This is the best body shop in San Diego IMO. I’ve used them several times on different cars different problems. They are always meticulous and do great work. My car looks better than when I bought it. Great quality work.Monica Elrod9/17/2022Customer for over 40 years! Best body shop in San Diego!!!Christopher Morgan8/17/2022My car was brought here for an insurance claim and my car left chapparone looking better than when it went in. I need a dent pulled and they ended up replacing my door and the decals that were on the vehicle. It took... read moreMy car was brought here for an insurance claim and my car left chapparone looking better than when it went in. I need a dent pulled and they ended up replacing my door and the decals that were on the vehicle. It took a little longer than expected but the results are worth it. The biggest thing for me is my car was detailed and shine when I received it hopefully The next time I get bodywork done it will be to add something and not repair something; either way I will choose chapparone as my go to shop for those needs. read lessColton Anderson8/17/2022My car was damaged in a rear bumper accident. I brought my car to Chapparone to get it fixed. They were very accommodating from the start and got slid into a open spot later that week. My car was fixed within a week and a... read moreMy car was damaged in a rear bumper accident. I brought my car to Chapparone to get it fixed. They were very accommodating from the start and got slid into a open spot later that week. My car was fixed within a week and a half. Looked brand new, clean, and no hiccups. Easy and smooth transaction from the auto body, insurance company and myself. Ricardo was excellent and superb customer service. I recommend for anyone needing quick and fast service. Thanks for everything. They fixed and kept the parts OEM on my 2015 4 runner. read lessKalani C.8/17/2022Got an appointment pretty easily. The front desk was really kind and got me started a little before my appointment time.
Ricardo is awesome and answered all my questions and was very knowledgeable about everything. He is super helpful and I would definitely recommend this... read moreGot an appointment pretty easily. The front desk was really kind and got me started a little before my appointment time.
Ricardo is awesome and answered all my questions and was very knowledgeable about everything. He is super helpful and I would definitely recommend this place to anyone. Do keep in mind they do only work on cars made 2014 or later.
There are like 3 or four parking spots. Depending on how bad the damage is I would say it takes no more than 20 minutes for them to go over everything with you. read lessJennifer C.8/16/2022 - Always a pleasure doing business with The Chapparones. I was in and out in good time and my car looks brand new again. I highly recommend them!Reba C.8/13/2022Chapparone is the absolute best auto body repair business in the entire San Diego area! Their receptionist Alica, is extremely knowledgeable about every aspect of auto body repairs. The entire Chapparone experience is just the best! Since they are so good, they... read moreChapparone is the absolute best auto body repair business in the entire San Diego area! Their receptionist Alica, is extremely knowledgeable about every aspect of auto body repairs. The entire Chapparone experience is just the best! Since they are so good, they can get booked up weeks ahead of time! Well worth waiting for however! They are so trusted, our USAA insurance allows them to appraise and repair members auto’s without getting involved with a bunch of estimators! read lessJoseph Brooks7/17/2022Great customer service & follow through. Very satisfied.Jennifer Davis7/17/2022Excellent work, Outstanding Team. A top notch experience.Christopher Alvarez7/17/2022My car was brought here for an insurance claim and my car left chapparone looking better than when it went in. I need a dent pulled and they ended up replacing my door and Ethel decals that were on the vehicle. It took... read moreMy car was brought here for an insurance claim and my car left chapparone looking better than when it went in. I need a dent pulled and they ended up replacing my door and Ethel decals that were on the vehicle. It took a little longer than expected but the results are worth it. The biggest thing for me is my car was detailed and shine when I received it hopefully The next time I get bodywork done it will be to add something and not repair something; either way I will choose chapparone as my go to shop for those needs. read lessColton A.7/12/2022Except for the few certified ones, most high-end shops will not take work on Jaguar cars, and those certified will not work on twenty-year-old ones such as mine. The liquid, lacquer-like finish and clearcoat together with the continuous curves make the work difficult, to... read moreExcept for the few certified ones, most high-end shops will not take work on Jaguar cars, and those certified will not work on twenty-year-old ones such as mine. The liquid, lacquer-like finish and clearcoat together with the continuous curves make the work difficult, to say the least. Enter the crew at Chapparone who took on the job and achieved the best dent removal and paint match, even when it required recoating half the car to repair a dent in the rear quarter-panel. All the work was carefully explained to me beforehand, and I was made to feel confident that the result would maintain the condition and value of the car. Goes without saying, my confidence was justified. read lessWilliam P.7/11/2022
- Was rear ended on the freeway. Car was drivable. Chapparone was recommended by a friend.
They explained all the differences between what the insurance said and what was going to happen in a manner that was clear, professional, respectful and thorough. They fixed all the... read moreWas rear ended on the freeway. Car was drivable. Chapparone was recommended by a friend.
They explained all the differences between what the insurance said and what was going to happen in a manner that was clear, professional, respectful and thorough. They fixed all the issues with the car that were a direct result of the collision in question, even those that were not seen initially by them or the insurance company.
They were able to get ahold of the insurance company to help resolve an issue of payment at the last minute when we couldn't. They even cleaned the rims and tires before returning my car.
Basically they did everything a person could want from a body shop and more. I was very impressed with Chapparone. I recommend Chapparone to anybody who needs work done read lessSteven T.5/30/2022Best auto body shop experience I’ve had since my family owned an auto body shop! I won’t take my car anywhere else!Jessie J5/17/2022I’ve used multiple body shops over my lifetime and nobody has had the attention to detail that Chapparone does. Aside from the amazing work they do, they keep you informed of the entire process making it easy and stress free. Don’t make the mistake and... read moreI’ve used multiple body shops over my lifetime and nobody has had the attention to detail that Chapparone does. Aside from the amazing work they do, they keep you informed of the entire process making it easy and stress free. Don’t make the mistake and go elsewhere! read lessIgnacio Cesar Peinado5/17/2022Recently I needed minor repairs including paint work on my vehicle, and researched shops in my area. Chapparone is a preferred body shop with my insurance company (USAA), so I stopped in for an estimate. Ricardo and company was fantastic. They initially told me 4-5... read moreRecently I needed minor repairs including paint work on my vehicle, and researched shops in my area. Chapparone is a preferred body shop with my insurance company (USAA), so I stopped in for an estimate. Ricardo and company was fantastic. They initially told me 4-5 days to complete the work on my vehicle, but then with the lead time (my appointment was 4 weeks out due to current work loads for the shop) they were able to ensure parts were on hand when my vehicle was dropped off, and they were able to return my vehicle back to me in 2 days.
The work completed was top notch. I recommend Chapparone for your auto body repair needs. read lessHeath M.5/13/2022Unfortunately my new BMW has been a magnet for people hitting me, sideswiping etc... I did extensive research before choosing this spot. I've now taking my car here twice for repaired and would 10/10 recommend!! The staff is fantastic and their communication is ON POINT.... read moreUnfortunately my new BMW has been a magnet for people hitting me, sideswiping etc... I did extensive research before choosing this spot. I've now taking my car here twice for repaired and would 10/10 recommend!! The staff is fantastic and their communication is ON POINT. Heaven forbid I have another issues but if I do I'll be bringing it back here. read lessNicole D.5/11/2022I used this shop as it one of the preferred shops my insurance carrier works with. From start to finish the process was smooth. I got automated texts notifying me of the status of repairs as well as personal texts from the appraiser.... read moreI used this shop as it one of the preferred shops my insurance carrier works with. From start to finish the process was smooth. I got automated texts notifying me of the status of repairs as well as personal texts from the appraiser. Since my car was already in the shop, I wanted to add some running boards to it. The appraiser, Ray, was great--he help me find the perfect set of running boards. Above and beyond service. Very friendly staff. Thank you!! read lessVal Korhut4/17/2022 - Mark did an excellent job with my repairs and repaintingGraydon Coghlan4/17/2022Highly Recommend this business to everyone! There is something extremely important about a place that genuinely cares to help people. Today, I met Phil, who was extremely kind in assisting me with a battery situation. Made my Day!Brittany niasia4/17/2022Hopefully I won’t need their services, again😅 but if I did, I’d for sure come back to Chapparone. My car looks as good as new, again! Thanks!El Nieto PR4/17/2022Very happy with how they repaired my Tesla Model3 2021 Were replaced to the left of the driver, rear door, fender, wheel disk, tire, suspension, bumper. All this was replaced with new ones made by Tesla itself under insurance. Then it was all... read moreVery happy with how they repaired my Tesla Model3 2021 Were replaced to the left of the driver, rear door, fender, wheel disk, tire, suspension, bumper. All this was replaced with new ones made by Tesla itself under insurance. Then it was all painted in native white. No leaks or errors. Looks like new. The only downside is the timing. They did it for 2.2 months, as Tesla delayed deliveries. As a result, I paid $ 1200 on top for renting another vehicle for a month and a half. Since Tesla gave in exchange for only one month to rent another car. read lessSlava Lee4/17/2022This man in the attached picture, taken just four hours ago today, is Ray, an employee at Chapparone. Ray is one of the reasons why Chapparone is rated five stars, and Ray is one of the reasons why I don't lose hope in humanity,... read moreThis man in the attached picture, taken just four hours ago today, is Ray, an employee at Chapparone. Ray is one of the reasons why Chapparone is rated five stars, and Ray is one of the reasons why I don't lose hope in humanity, despite all the disappointing, infuriating or depressing stories and news we encounter every day.
A couple of nights ago, my teenage son ran over a dead deer with my car, which caused its underbody cover to hang loose. When I took it to Chapparone this afternoon, I found out that they were unable to fix it immediately, as they were fully booked until June(!!). However, instead of turning me around (which he could've easily done), Ray decided to get on the ground in the parking lot, still burning hot from the scorching California sun, stick his head undercarriage where it still smelled like dead meat, and see if he can temporarily fix it with few clips, so we can safely drive around until we get it permanently fixed. He tried multiple types of clips until he got it right, patiently going back and forth between my car and the shop. When he was done, I thanked him and asked him how much I owed him. He said I didn't owe him anything. Feeling super grateful and not really knowing what to do, I awkwardly tried to hand him $60 in cash, telling him I wanted him to have some drink on me. -- He graciously declined to take it, saying that he would like others to help him when he needs help, and that's why he did this, and that's why he couldn't take money from me. Obviously, "do unto others as you'd have done to you" is the philosophy and principle Ray lives by. He is a man of principle. This is why I'm here writing this today, giving Ray at Chapparone well-deserved five stars. Thank you Ray, you made my day and you make this world a better place!! read lessDaigo Y.4/06/2022Brought the car in for some more body work. Due to Covid and parts availability they couldn't get me for 8 weeks but I decided to wait. Once my car was in they took it apart, found some more damage, got the adjuster to... read moreBrought the car in for some more body work. Due to Covid and parts availability they couldn't get me for 8 weeks but I decided to wait. Once my car was in they took it apart, found some more damage, got the adjuster to change the estimate, and did a whole heap of work on it. Got it back and couldn't be happier with the quality of work. If you've lived in San Diego you know the Chapparone family are definitely car people. But they also know how to treat people. Doesn't matter if you have a 918 Spyder or a Corolla, they will treat you and your car great. Thanks again Ray! read lesscyrus n.3/28/2022 - Believe the hype! Chapparone is best-in-class. This was my first experience w the shop and the [abundant] 5-star reviews are legit. Their Customer Service, Workmanship, Communication, Scheduling, etc. are all top notch. They earned a new customer for Life!Drew D.2/23/2022The front of my car was totally smashed in from a hit and run and it looked awful. After reading great reviews online I decided to get it repaired at Chapparone Auto Body. I corresponded with Ray Garcia during my repair time and he was... read moreThe front of my car was totally smashed in from a hit and run and it looked awful. After reading great reviews online I decided to get it repaired at Chapparone Auto Body. I corresponded with Ray Garcia during my repair time and he was great! He kept me very updated about the status of my repairs and when I went to pick up the car it was beautiful and somehow also smelled new! I appreciated the team at Chapparone and the work they did for me! I would definitely recommend this place to a friend and would go back in the future! read lessHolly S.2/20/2022Let me say RICARDO MARTINEZ deserves more than this 5 star yelp review.
I have used Chapparone a few times and every time they blow me away with excellent work.
From the first phone call with Summer to everyone that worked on my car, the results were... read moreLet me say RICARDO MARTINEZ deserves more than this 5 star yelp review.
I have used Chapparone a few times and every time they blow me away with excellent work.
From the first phone call with Summer to everyone that worked on my car, the results were outstanding. Over the years I have recommended this place to several friends and colleagues.
Ricardo Martinez took care of my car and his customer service was beyond ANY 5 star service.
He is the nicest guy you'll ever meet and so good with his work. Professional top notch and a problem solver. He went so much beyond what was expected and you know he takes pride and devotion to his work.
Ricardo kept me in the loop with updates and worked late hours to follow up. He was very quick in assessing problems and delivering solutions. I had a great piece of mind knowing my car was in excellent hands with Ricardo. My car looks even newer than when I bought it new from the dealership!
I've always had excellent service with Chapparone.
But this time Ricardo just made it on a level that I don't think I'll ever get that level of quality of service at any other company. He also sent a thank you card with a gift! Such a sweet gesture. read lessS C.2/09/2022If I could give this place 10 stars, I would. The professionalism the employees have is unlike any other place I have ever been before. Everyone I talked to there is just so caring. I got into a bad car accident and my car... read moreIf I could give this place 10 stars, I would. The professionalism the employees have is unlike any other place I have ever been before. Everyone I talked to there is just so caring. I got into a bad car accident and my car was towed away. Unsure of what to do the receptionist (sorry I don't remember her name) was great, she called the tow shop and my insurance and handled business. Ray has been taking care of my car since the accident. He did a great job managing the appraisal and keeping me updated on my car's progress. I'm beyond impress with their work. read lessClarissa L.2/02/2022Unfortunately my car was rear ended on my way home from Los Angeles to San Diego in the morning and I was struggling to find a repair shop that offered same day walk ins. Thankfully Chapparone Auto Body and Painting does just that and takes... read moreUnfortunately my car was rear ended on my way home from Los Angeles to San Diego in the morning and I was struggling to find a repair shop that offered same day walk ins. Thankfully Chapparone Auto Body and Painting does just that and takes immediate walk ins with no appointments!
I had the pleasure of working directly with Ricardo Martinez. He was extremely professional throughout the whole time on working with him. He was patient and was thorough to explain all the potential issues that may have been caused by the collision. They even booked me in much earlier which was perfect!
What is also very nice is that they are literally next to a rental car business so if you needed a rental it was within walking distance. I received my car back in perfect condition and they even went above and beyond to do additional calibration to ensure my car was in 100% condition. I was more excited they were able to match the paint perfectly since it was a difficult color to match (Sonic Gray Pearl).
Unexpectedly they also sent me a card in the mail to follow up with me. Now that is extra on top of the service that they provided. I can surely say that I will be returning to Chapparone Auto Body and Painting should the need ever arise. Thank you once again for taking very great care of my car Ricardo and for your professionalism throughout the whole experience! 11/10! read lessChristian X.1/21/2022Just had my car detailed at Chapparone. Did just a fantastic job, car looks like it just came out of the dealer brand new. I had it done because my daughter had her truck detailed and they did an equally great job. ... read moreJust had my car detailed at Chapparone. Did just a fantastic job, car looks like it just came out of the dealer brand new. I had it done because my daughter had her truck detailed and they did an equally great job. Really did a great job on a very dirty interior. While I was checking my car in I mentioned I needed to get new tires, after my car was detailed they drove it over to Discount Tire so I could get new tires put on. Great service by very nice people. Enjoy doing business with them. read lessBryan B.12/22/2021 - I was rear ended back in September and found Chapparone as highly recommended repair service here on Yelp. Luckily enough, they are also a member of the USAA repair network and I was able to easily schedule the repair and estimate. The team here is... read moreI was rear ended back in September and found Chapparone as highly recommended repair service here on Yelp. Luckily enough, they are also a member of the USAA repair network and I was able to easily schedule the repair and estimate. The team here is professional, transparent, and I was kept in the loop throughout the entire repair process. Best of all, the work done to my car looks flawless! I will definitely be using Chapparone in the future for any repairs. read lessRyan S.11/12/2021This is my third time back at Chapparone Auto Body. This time the wife was rear ended. The crew over at Chapparone did an incredible job fixing the car and their customer service is always five star. I couldn't imagine taking my... read moreThis is my third time back at Chapparone Auto Body. This time the wife was rear ended. The crew over at Chapparone did an incredible job fixing the car and their customer service is always five star. I couldn't imagine taking my car anywhere else. Thanks guys! read lessVincent D.11/06/2021The reviews don't lie. I did not have an appointment; simply showed up with a newly purchased vehicle that had a few imperfections in the doors and rear bumper. Very friendly staff saw me immediately and was very honest about the cost to repair the... read moreThe reviews don't lie. I did not have an appointment; simply showed up with a newly purchased vehicle that had a few imperfections in the doors and rear bumper. Very friendly staff saw me immediately and was very honest about the cost to repair the bumper, even suggesting DIY alternatives to avoid the high labor cost. To top it all off, he even buffed out the spots in the doors during our conversation. Our interaction only lasted about ten minutes, but the employees went above and beyond, even after knowing they wouldn't be making any money from me. Customer service is second nature here read lessBrandt F.10/13/2021They are on the list for USAA insurance and they did a great job appraising the damage to my car after being rear ended. After calculating the cost of the bumpers and headlights and so forth, they looked carefully at the underlayer and found that... read moreThey are on the list for USAA insurance and they did a great job appraising the damage to my car after being rear ended. After calculating the cost of the bumpers and headlights and so forth, they looked carefully at the underlayer and found that the frame of my car was dented. I'm so grateful that they looked closely! I have a long commute and often carry children, so safety is paramount. My car was totaled and I got a new, safer car instead. Thanks for your careful and detailed work! read lessRamsee C.9/28/2021Mark and his team were absolutely amazing. Took out an "unfixable" scratch. Super fast beyond professional and pricing was way more than fair. Can't recommend them strongly enough. Magicians. You don't be disappointed!!Tony M.8/25/2021My car had gotten scratched with yellow paint and it looked really tricky to fix. I had no idea what to do because I'm not very familiar with how to fix things with cars. So I called Chapparone And a gentleman by the name of... read moreMy car had gotten scratched with yellow paint and it looked really tricky to fix. I had no idea what to do because I'm not very familiar with how to fix things with cars. So I called Chapparone And a gentleman by the name of Tyler answered the phone and offered to take a look at the car even if it meant I could email him some pictures to get an estimate. He was kind enough to respond to me very promptly and also he gave me a good estimate and told me that he could actually be fixed without even needing their help. I came into the store and ask them to look at it in Tyler was kind enough to know that he could easily just get that paint off using acetone. He remove the paint for me really quickly and didn't even charge me. It was very kind of him to do that. He also gave me a very fair and honest estimate on the dent I had in my car. From my interaction with Tyler I can feel comfortable coming back to chaperone for any auto work that I need in my car. read lessRaab D.8/18/2021
Our Promise
Chapparone’s San Diego Auto Body Quality Control detail and Customer Service are second to none. Our Expert Staff inspects each work order line-by-line and reviews the paint & detail work. They also make sure the lights, door locks, radio, and more are in perfect working order. Then a final test drive is performed to ensure all work checks out before the keys are given back to you. Our San Diego auto repair service and “customer experience” is what separates us from the next shop. We are more than an auto body and collision repair company because our focus is your complete satisfaction!
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