We don't want you to feel stranded or have to coordinate a ride to/from our shop. We offer a convenient uber service to get you to work, home, school or anywhere in San Diego, and we even bring you back for pickup~ on us.
State of The Art Auto Body & Collision Repair
Frame, Unibody & Structural Repairs
Custom "Exact" Paint Color Matching
High-End Environmental Friendly Painting
Chapparone Auto Body & Painting has been an auto body repair facility in San Diego for 45 years
Accurate Computerized Estimating
- Marty H.
I am very happy with the service I received from Chapparone. Louie was my service writer and interfaced with my insurance company professional. Interesting note is that my insurance company instructed to use 3rd party parts for the service work. Louie worked with the insurance company and got the original replacement part for the back bumper as fitment was poor with the 3rd party part. The paint job was excellent and they washed and vacuumed the car before returning it to me. Also, got a free Uber ride to me home when dropping the car off for service.2/18/2019
- Thalia L.
I am so happy with the service I received from Chapparone. My VW Golf was beat up pretty badly after a parked hit and run but looks better than ever after being repaired by Chapparone. The receptionists I spoke to over the phone were so helpful and patient when answering my questions, and even walked me through what I would need to ask my insurance and set up the tow truck for me. I received multiple updates on the car as they were fixing it, and each time, the employees I spoke to were helpful, respectful, and so knowledgeable. My... read more2/13/2019
- Valerie H.
Amazing work. Quick, efficient, and a beautiful finish. My BMW looks like new after being rear ended by a cement truck. They did an amazing job and a perfect match to the paint. My estimator Rick was great at communicating what was going on and keeping me posted on issues with the insurance representative. Summer the receptionist was attentive and kind. Ray the shop mascot (French bull dog), is adorable. This shop is all you could ask for in auto body repair. OK maybe an expresso machine in the lobby, would be a plus 😉2/06/2019
- Jeni P.
Chapparone auto body is a company that I believe will take care of their customers. They will not let you down. The ladies at the front desk are super friendly and helpful. The gentleman that helped me was Louie. He explained to me what needed to be done (as in broke it down to real English for me) and went over every little detail on what will be done. Throughout this process, I never once doubted them because they kept me up to date on what's happening, and what more needed to be done. Best part, when I received my... read more2/04/2019
- Stephanie R.
I decided it would be a good idea to do some work on my own car and I completely botched it . I was recommended by a friend to get any and all things done at this place. I'm so pleased with the service, fixing and the end result. Everyone was extremely attentive and made sure to explain everything in detail. I will definitely be coming back! Highly recommend this place!2/03/2019
- Anita W.
I must say.... Im very very pleased with the outcome of the repairs. The staff was more then helpful and informative. Summer was very patient with all my calls... (I called a lot) shes my new best friend... Anywho the pics speak volumes. My car is back to new again and its a special thanks to all the staff that pulled together as a team to make it happen. They even gave my car a much needed car wash thanks crew you guys truely are the best and i will recommend to anyone i know who needs repairs. Thanks for... read more2/01/2019
- Cynthia M.
My experience with this company was great from beginning to end! They were friendly, helpful and efficient, especially in following up with the insurance adjuster whom we'd previously made many unsuccessful attempts to contact. When I got my car back it looked as if the accident had never happened. And I really appreciated the "Thank you" card and coffee coupon that they sent me afterwards! Such a personal touch. I would definitely recommend them.1/03/2019
- Krystal D.
This place is amazing!! My parked car was hit and needed work done. I came here after reading reviews and sending out requests for quotes and a worker from here replied to me right away. I came in for an estimate and the receptionist was helping a guest so I waited for my turn. There was a bull dog there and he was super sweet! The lady at the desk told me I would have to come back when I'm ready to leave my car so my trip was a bit of a waste but because of the cute bull... read more12/07/2018
- Justin S.
So glad I made the switch to Chapparone, because I live in the area, instead of going with my insurance suggested shop. Going to make my review compact since most has been said already.What I loved:- Louie very quick at communication- Car came back shiny and detailed (and better shape than I left it, lol)- The dog got up from his/her bed, greeted me, and went back to sleep in its bed. What a friendly doggoOf course with all timeframe estimates, budget extra time as they are just estimates. The rule of thumb being that the longer the timeframe to... read more11/15/2018
- Savannah M.
After getting in an accident I was able to get my car into the shop a few days later! They did a great job working with my insurance and getting everything covered, plus extra! I worked with Alisa and Tal during this process, and both were exceptionally professional and fast to respond to any of my questions. They made sure I was also updated about my car and responded to all my emails fast! I could tell they took their time in making sure everything on my car was right. There was a lot of damage and they still did... read more11/14/2018
- Nicole S.
I went to Chapparone last month for a car repair due to an accident and they did an awesome job! Louis was extremely friendly and helpful, and my bumper looks good as new. I plan to take my car to Chapparone again if I ever need another repair.Thank you for the great customer service and repair job!11/11/2018
- Tiffany R.
Amidst dealing with water and mold damage that had displaced me from my home, I found myself the victim of a hit and run accident. Suffice it to say it just wasn't my week. No physical injuries, thankfully, but having to foot the deductible for damage you didn't cause certainly leaves a bad taste in one's mouth. Thankfully, I knew the quality of Chapparone's work, as I'd had body repairs done on a different car nearly a decade ago. They were every bit as wonderful as I remembered and then some. Since they're conveniently located next to multiple rental car... read more11/02/2018
- Richard J.
Fantastic service and quality of work. I've gone to lesser body shops and insurance recommended body shops in the past. They always leave you with something to be desired when you pick up your car. I will forever take my car to Chapparone for body work in San Diego from now on. These guys are prompt, honest, and do stellar work. Bumper looks brand new like the day I bought my car. There's a reason this family owned place has been in business so long. Look no further!10/31/2018
- Alessandra D.
The reason I'm not giving 5 stars is I ran into some major struggles with Rick and felt I received some awful customer service the first go around. He made some promises to me when I initially dropped it off and he inspected it with me that were not met, and he did not communicate or update me at all really. Frankly I did most of the calling to inquire after several days of no updates or estimated date of completion. When I called again a day before to confirm my car would be done the date Rick gave me... read more10/22/2018
- Valerie R.
If I can give more than 5 stars I will!!! This is the best auto body! Came in for an estimate for a scratch and was greeted by very friendly staff including Rey the frenchie. Louie came and assessed the damages. He took my car and 5 minutes later it's good as new! And the most amazing part is he said it was FREE! I can't thank you enough for helping me. I will definitely tell all my friends and family on how great you are Louie and the whole Chapparone team. Thanks again and God bless!9/17/2018
- Patty R.
As good as it gets!! I got in an accident last year, some guy rear ended me and I ended up hitting the guy in-front of me. My attorney recommend Chapparone Auto Body & Painting and I am so happy he did!! Mark took care of absolutely everything. He was kind enough to even call the insurance and take care of everything. I was setup with a rental car which is literally right next to them (so convenient) and my car was ready in about 2 weeks and looked better then ever 😉 Mark and his team offer an amazing... read more9/14/2018
- Sophie X.
I used to use Penske, but after dealing with their rude manager, I decided to change to Chapparone. When picking up the car, I met Phil, he was so kind and very carefully removed the tape marks on my car, which he didn't have to. The car was very carefully taken care of. Never expected so good service! And their technician Tal is a effective guy too. I'll definitely recommend this place. I would rather choose better work for my car than some snack in Penske's office.8/31/2018
- McKaela S.
I am so incredibly impressed by Chapparone! My neighbor had accidentally side swiped my car and was nice enough to tell me. Because of this, her insurance paid for the damages. What I was first impressed by with Chaparrone was the fact that I could just drop by and do a walk-in estimate. This made it easy for me to swing by on my way to work. How fast it actually took - I came in at 8:50am, and by 8:59am Louie had looked over my car, gave me a thorough explanation of the fixes he'd recommend, and provided me... read more8/14/2018
- Allen M.
I brought my 2017 Jeep Cherokee in after it was backed into in a parking lot. The back bumper had to be replaced and the back hatch also had to be repaired. I had no idea where to go since I was new to the San Diego area, but the Yelp reviews and ratings for Chapparone are very true to the level of work they do. Louie worked with me from start to finish and was so great to work with. The work was done in such a timely manner (only about 3 days) and I was very impressed with... read more8/13/2018
- Stephanie H.
I shopped around to many auto body shops before deciding to take my vehicle to Chapparone. My 2010 RAV4 had been hit on the side, and the rear fender trim needed to be replaced, along with some paint touch ups. My first impression of Chapparone was great- the staff was very nice, and the office space was clean and welcoming. However, when I received my quote it was well above all of the others I received from other shops that day. In comparison, the price difference was under the cost of labor. So at first this was a red flag-... read more8/12/2018
- John L.
I had my car keyed and needed it repaired. I have a very good eye for good body and paint work, i was in the trade for over 12 years. I got to say this shop exceeded my expectations. The paint work was extremely well done and they went beyond what was needed for the job. On my car i noticed they even replaced the hood kidney grills that were almost falling off of my car before the repair. Many ahops will just remove and reinstall those parts. I am glad they can get the insurance companies to pay for... read more8/06/2018
- Muhammed Y.
The best auto body ever in SAN DIEGO, great professional work very easy going easy to reach them especially Tal , Mark & Lisa is amazing people they really love to help their customers, after my 30 day rental service expired they offered me a loaner car to drive temporarily thanks to Tal and team Chapparone Auto Body I highly recommended I hope Chapparone Auto Body gets more and more business. My 2017 TOYOTA Camry feels like new. Thank you so much again to all team Chapparone auto body & Painting.8/01/2018
- Monica D.
I chose Chapparone Auto Body & Painting because of the excellent Yelp reviews and I am so happy that I did! Louie Avalos was my service coordinator and I owe him a huge thanks as I was initially thinking that I would need to pay for my new bumper and radiator myself, when he suggested I try to go through my insurance instead. I just did not consider it as I somehow thought it would not be covered. Well it was!! I not only saved myself money, but Chapparone (and Geico who I love) replaced the bumper, headlight covers, tire... read more7/28/2018
- Mickey A.
I got rear ended at a stop light in my Lexus CT200H. I have had other work done on my cars at Chapparone in the past I knew already that this was where I would be taking my car to get repaired. The process of dropping the car off, processing the car into their system, securing a rental car at the next door rental kiosk couldn't have been easier. My rep Tal was kind and courteous throughout the whole process, keeping me privy to the goings on of my vehicle while it was in their possession. After picking up the... read more7/19/2018
- Gerry W.
Great Business - Great Customer ServiceFrom the first call to the time we picked up the car, Chapparone and Louie treated us to a great customer experience. We went in to have a bumper and window seals fixed; other shops quoted a lot more than Chapparone. Louie said we didn't need all that work others had quoted. When dropping the car we asked Louie if he could recondition the headlamps and with another minor issue with some engine area moulding. He said yes without hesitation. He jokingly asked "Anything else?" and I jokingly said, "Yeah, the engine block is dirty..."... read more7/12/2018
- Alice R.
I'm beyond thrilled with the work that Chapparone Auto Body did for me! I ran my Mercedes bumper into a pole and they ended up fixing everything to perfection and then some! Throughout the process, I was always greeted professionally and am so pleased with the entire experience. I'm recommending them to all my friends and family!7/09/2018
- Sylvia H.
Chapparone is an incredibly professional and courteous shop! I came here after getting into an accident, and not only did they repair my bumper, they detailed my car inside and out! The headlight restoration they did was excellent, and they even buffed out some other scratches my car had that wasn't even covered in the collision. Rick was incredibly helpful with updates throughout the process, and had my car fixed up in three days. The paint job they did matched perfectly, and I'll happily come back any time I have any work that needs to be done.6/27/2018
- Maria F.
Went to Chapparone paint and body shop. Best service EVER. went to several places for estimates to fix my fender, they were way over priced. Did lots of research, and saw that Chapparone paint and body shop, on Balboa, had 5 star rating all the way. Rick, my contact guy, made sure that everything was done to the letter. Plus, I had scratches on the front light, others said have to replace... Not so, said Rick. First let us try to smooth it out. Guess what? Light was good as new, without replacing it, he saved me $300. They are... read more6/26/2018
- John O.
Chapparone Auto Body & Painting provided me with a level of customer service and honesty that is unheard of in today's business environment. Some creep scratched "F**k You" on the side of my car. I sent pictures of the damage to several repair places. Some of the estimates were in the $400 dollar range and the best was $140. Louie at Chapparone wrote and said he thought he could rub the damage out for free. I took the car in and as they took the car to the back of the shop, I thought this is probably just a ploy... read more6/25/2018
- Iam G.
A huge thanks to Rick and the team at Chapparone for taking such good care of me and my car as well as working so diligently with my insurance company to make sure everything was handled correctly and efficiently. The professionalism and courtesy extends all the way from the front desk to the repair bays. There is no where else i would take my vehicle or advise anyone else to take their car for quality care!6/22/2018
- Mart R.
After searching all over Yelp and asking around for reputable auto body shops, a few people told me to check out Chapparone.Talk about top notch service! I worked directly with Tal and he was very welcoming. Promised me that he would take care of my car, and that he did! He sent me status updates on my car along with pictures to keep me in the loop. As soon as it was finished, he called me, and i instantly rushed over. Tal and his team did an AMAZING job! If i could give them 10 stars, i would! HIGHLY HIGHLY RECOMMEND!6/16/2018
- Jharmine P.
LOUIE! If you ever need repairs, I would highly recommend for you to ask specifically for Louie. He answered all my concerns and needs in a timely manner and got back to me as quick as possible. I really appreciated the customer service he's given me and on top of that they did an amazing job on my car! Thank you so much to everyone from chapparone!6/12/2018
- Katy S.
My brand new car got side swiped badly in the Naval Hospital ER lot by some jerk who didn't leave a note. Of course, I have a $1000 deductible so I wanted to make sure whoever was doing the work did it well and did it right. I initially had USAA send my claim to Rancho Collision, but left the place immediately after I got a shady AF vibe and the guy said it would take "at least two weeks to repair" due to "extensive, extensive damage." Saw Chapparones out the window across the street and found all the amazing... read more5/11/2018
- Isaiah L.
Though I didn't have my car worked on with them I appreciate their honesty. A few weeks ago my brand new Volkswagen Golf I purchased from VE Kearny Mesa was hit on the side and it took off the entire front bumper. Thankfully the tip was clean for the most part allowing me to put it back on easily there was however a small 1.5'' Mark left behind. The staff there gave me honest advice and directed me as to the best course of action. They even gave me a free quote to think about if I chose to get... read more5/09/2018
- Boris K.
There is a reason why this place has such a good rating score. No, I don't know them personally... They really are THAT good! After taking my cars to numerous "high end" shops and having them always mess something up, Chapparone has met and exceeded my expectations. Work was done without flaws and Inna very timely manner. Louie was super friendly and made sure I was happy before I left with the car. I would definitely recommend these guys to anyone! Thanks guys!!!!5/08/2018
- Charlie K.
Jeep Grand Cherokee was in an accident with some pretty hefty damage to the front end. I can't say enough about how professional this place is. The experience start to finish is so incredibly easy and painless. The level of service is outstanding. I have worked in auto for 13 years and have a very deliberate eye for body work and detecting poor repairs or paint imperfections. These guys did an AMAZING job. No tape lines, no panel gaps, no mismatched paint. Truly a highly detailed and perfect job. I could not be more impressed with the workmanship.5/03/2018
- Lauren L.
After a few hiccups with pricing and quotes initially by other staff at this location, Mark (the owner) went out of his way to call me (after seeing my initial Yelp experience) and wanted to make things right and ensure I got the customer service I deserved. He kindly asked me to bring my vehicle back to the shop to go over a more thorough quote and explanation of the services they would perform on the car by him personally. Mark was accompanied by his uncle Chris whom also works at the shop. They both took a very thorough and... read more4/24/2018
- Van L.
I highly recommend Chapparone Auto Body & Painting! By far the best service I have ever received. They are timely, kind, respectful, accommodating, affordable and go above and beyond. When I go there, I feel like family! If you want quality service and results, this is the place to go! I have been coming here for almost 13 years and am pleased every time I come. Exceptional staff, such amazing people!4/16/2018
- Christopher R.
I brought my Land Rover in for some bumper work. The front bumper was a mess. Too many crazy parking scratches. One of the scratches completed removed the paint. I was met by a super friendly staff and Louie the estimate guy. They jumped right on it and I was able to get it in right away. One of the nice things about their location is that Hertz is actually located in the same building. I walked 30 feet and received the "Chapparone Discount". You will need to tell the person at Hertz's front desk that you are getting work... read more3/08/2018
- Eric P.
This auto body shop was amazing. The quality of work done to repair my bumper was phenomenal. My bumper looks much better than it did before the accident. The attention to detail, the quality of service and the get personnel are reasons why I recommend Chapparone Auto Body & Painting!2/26/2018
- Jd W.
I just picked up my 2017 platinum F-250 pickup after a older gent ran into me This is like the third time I have used this company. I could have taken my truck to anybody since his insurance covered the damages! As in the past the job is excellent and was on time as well. I could not be any happier!!!!2/22/2018
- Muharem D.
I just picked up my car from Chapparone Auto Body and I could not be happier. The shop kept me informed throughout my entire process, their customer service is top notch. They did an amazing job on the body repair, the paint match is spot on and my car was literally shining when I picked it up. Amazing people, amazing work... couldn't ask for more. Thank you guys!2/19/2018
- Jessica L.
Over the past few years I've been coming here for paint/body work for all my vehicles. Tal always helps me, such a nice guy and he gets things done quickly. I am always happy with the job and how nice everyone is. This is the ONLY place I will refer my family and friends to go to, they've never been disappointed. HIGHLY RECOMMEND!2/16/2018
- Logan S.
Very happy I chose Chapparone to work on my car for me. Great work done in a timely manner along with friendly staff. A few months ago I brought in my car to get the front bumper repainted and have the headlights replaced with new ones. Months later the paint still looks great and the headlights function properly. They even called an uber for me to go home/come pick up my car. This place will definitely take care of you!*My only complaint is that I never got my old headlights back, which weren't even damaged except for a scuff.2/06/2018
- Scott T.
They were very helpful and professional. They repaired my jeep at a cost of $9000 that was paid for by my insurance company. Unfortunately I experience problems after I drove away from their auto body shop. I absolutely realize that it's possible that they did not know there were additional problems with the vehicle. Service after the sale has been quite good.1/31/2018
- bryan g.
Two Visits in one Year. New Tacoma and Mercedes repaired to perfection. Service and Office staff were top notch. Found comparable quotes that cut out steps in the paint finish. These guys have been around for years for a reason. Nothing's perfect but these guys are as close as it gets!1/31/2018
- Lauren G.
Mark Chapparone Jr and team are excellent at what they do plus they are kind, professional and very responsive. My four month old, dark blue Mercedes GLA was keyed down the passenger rear door. A hateful and senseless crime committed while I was doing some volunteer work, made feel sad and violated. Mark and his talented team took my car and in a short time fixed the scratch. Gave me hope in people again! These guys know there work well. I will definitely use them again!1/06/2018
- Zach B.
Scratched my truck pretty bad up north off road. When I looked at what happened I thought the truck would never look the same. I then brought it to Chapparone Auto Body. After, The truck came out looking like it did back in 04' when it rolled off the assembly line. Chris and his crew were extremely professional and nice and answered any questions I had before and after the job was done. All that was needed was a polish and wax. They dressed up the interior and all, not a spot was missed.12/11/2017
- Katelin B.
Wow absolutely hands down the best service I have ever experienced from Rick! That man is amazing. He bent over backwards to help me out and make things as affordable as he could. He gave me great sound advice and lots of options to choose from. I almost left in tears he was so kind and genuine. You don't meet many people like that anymore. So thank you Rick and Chapparone auto body. You now have a customer for life.11/29/2017
- Alan T.
I was involved in a little fender bender and I needed a good body shop. The color of my car is normal but I was told that it will be hard to match due to fading. This was definitely not a challenge at Chapparone, they matched the color perfectly and it looks GREAT! I cannot be happier. The staff was very helpful and they kept me up to date with what is going on, when my car is ready. I brought my car in on Tuesday and they finished it on Friday; however, the bumper plaque had to be reordered.... read more11/04/2017
- St G.
They're awesome. Don't hesitate and go visit this place. All the process was very fast & smooth and the work was nicely done. You can say that they really care and they know what they're doing. And if you're lucky enough, you'll be greeted by Mr Ray, their handsome little Frenchie 🙂10/04/2017
- Lucy P.
Brought in my car to the CAB, the day after someone backed into it. A few days later it was fixed. Chapparone even detailed my car. They did such an awesome job. My car looks brand new! Thank you, Rick! And they also have such friendly staff. Thanks to my insurance company for referring them. Great job, Chapparone crew!10/02/2017
- Stephanie R.
This place is amazing!! I was rear ended in my brand new car and the entire rear needed to be replaced. My friend suggested Chapparone and I gave it a try. I will forever bring my cars here! As soon as I walked in, I was greeted by a friendly receptionist who was super helpful and dealt with my insurance for me. Then there was the cutest French Bulldog (Raymond) just hanging out!!! He was adorable and made the experience that much better. I was impressed by how quickly my car was back to me and in perfect condition!! (They... read more9/26/2017
- Carlton J.
My daughter was in an accident that affected the right front end of the car - and all the way down the right side of the body. Additionally the car was in need of a major detail inside and out. The before and after photos speak for themselves! Mark Jr, Chris and the entire team continue to amaze me each time we go back. Thank you so much !9/15/2017
- Shawn T.
My car got hit in a parking lot and the rear bumper was damaged very badly. I got estimates from multiple local shops but when I got to Chapparone, I knew this was the place for me and my car. From the start everyone there was friendly and extremely professional. They really know what they are doing and they are so helpful through the entire process. I got my car back within two days and to my surprise it looked better than ever. Not only could you not tell my car was ever hit but it they returned it to... read more9/13/2017
- Katy C.
I was recently rear ended and referred to Chapparone Auto Body. We all know how difficult insurance companies can be to deal with and Chapparone made the process SO smooth. They handled everything for me and the repairs were beyond great. You can't even tell I was ever hit! I was quoted 2.5 weeks for the work to be completed and I had my car back A WEEK ahead of schedule. I would strongly recommend anyone who has been in an accident to visit Chapparone.9/13/2017
- Jace L.
I heard about this shop on yelp and went in the shop today for an estimation. I had a pretty bad scratch on the driver side and it torned my rear bumper off( one side screws were torn off but the other side seems fine). Since I just purchased the car and was only on minimum insurance coverage, I had to pay out of my own pocket. After a quick exam, one of the guys there gave me an estimation of over $3000 because they wanted to change a lot of parts on the back some of which, in my... read more8/25/2017
- Maryann S.
8/23/2017 This is an update to my previous 5 star review because today I realized that in addition to the excellent job they did on my car's exterior, they also fixed something else I hadn't even realized. My windshield washer fluid hasn't sprayed for over a year because the hose was damaged. I was going to have the dealer do it for $200+ But today, a miracle happened. I bumped the arm and fluid squirted out! The guys at Chapperone fixed it and I didn't even realize it. All they were technically supposed to do was replace the fluid container... read more8/23/2017
- Caitlyn C.
The hood of my 2014 Mercedes ML350 was dented and scratched in 3 places after being struck by flying rubber on the highway. My insurance company suggested Chapparone Auto Body for repairs as they were a trusted auto body shop partnered with USAA. I could not have been more thrilled with the repairs and customer service! I dropped my vehicle off on Friday morning, received my estimate less than 2 hours later, and the repairs were completed by Tuesday afternoon. They even detailed the entire vehicle inside and out (which is quite a feat when you have 3 dogs who... read more8/18/2017
- K E.
I cannot say enough great things about Chris and the team at Chapparone! When having our cracked windshield repaired, the glass company cut a piece of our 4Runner. We took it over to Chapparone and they took care of everything beyond our expectations. They worked directly with the glass company for all of the payments and approvals, kept us up to date on all of the details throughout the whole process, and went above and beyond touching up some other chips and a ding on the hood!When we picked up the car, it looked better than the day we brought... read more8/11/2017
- Dan F.
Had a guy back into my Dodge Hellcat (she is my baby) and I was nervous about where to have it fixed. Chapparone made it like it never happened and it was done in a week. Very impressed and have already sent others their way and everyone has been very happy. Nice to know there is a body shop that does it the right way.8/05/2017
- Jasper T.
Unfortunately I was in a fender bender but, I was fortunate enough to be referred to Chapparone Auto Body and Painting by a friend. Mark Jr. and his team went above and beyond with their services repairing my car. I dropped my car off on a Wednesday and it was finished by Friday and...they delivered my detailed car to my home as a wedding present!!! It was a hectic week and Mark Jr. understood that it would be difficult for me to come by and pick up my car during my wedding week. I would highly recommend their shop to... read more6/06/2017
- Antony C.
Having just used Chapparone for the first time, I have been extremely impressed with the overall work & professionalism of their entire team. From the outset they were in constant contact with regular progress updates & photos of the work in progress. When my insurance company delayed progress they were pushing for closure to the final repairs. My car was less than 1 week old when involved in an accident & when the work was completed, it looked better than when I bought it!! 10/10 & highly recommended.5/30/2017
- Foodie S.
I recently had the entire front end of my car rebuilt by Chapparone following an accident and it was an excellent experience from start to finish. They are very responsive by phone or email and were able to answer all my questions. My work was covered by insurance so I can't speak to the cost of repairs, but when I asked them about replacing an additional part at my expense I was able to verify the price they quoted me was exactly at cost. The finished work was great; my car looks as good as new, and in addition they... read more5/12/2017
- gregg s.
WOW, what a fantastic place. From the staff to Mark the owner, they have gone over and above to make sure my car came out perfect in every way. Forget Amato's or any other high end autobody shop for high end cars. My Porsche Turbo got damaged in the worse place for any car which is why when i did my research, it was Chapparone that I decided on. Even Amato's in Sorrento valley told me to go there since they don't work on any car older than 2014. From a state of the art paint booth to Jozef the... read more5/09/2017
- David D.
I can't emphasize enough how good of a job they do here. Not only is their attention to detail second to none but their customer service is top notch as well. This was my second time using their services and I have to say that I have been incredibly impressed both times. If you have body issues with your car don't take your vehicle anywhere else.5/05/2017
- Rachelle C.
What can I say..... Chapparone auto body and paint is FIRST CLASS!!!!!! From the beginning to the end, the process exceeded my expectations. I've dealt with several other body shops in the past and by far Chapparone is second to none!!!!! I own a Infiniti G37 convertible and had damage due to running over a ladder on the freeway, needless to say I had visible damage, but it was the non-visible damage that they were on top of!!! They definitely went the extra mile and I really appreciate the thorough work and attention to detail. Btw.... they are a USAA... read more5/05/2017
- Julie G.
I was extremely satisfied with the customer service! I brought my car in unannounced on a Monday morning and they made sure to get everything going for me right away. Everyone was super friendly and helpful. Furthermore, they kept me posted regularly. I wasn't expecting my car to be repaired for several weeks and they not only exceeded my expectations when it came to timeliness, but also when it came to quality. My car looked like new! They repaired all the body damage and deep cleaned the inside and outside of my car. Very satisfied.4/20/2017
- Kathy N.
We were referred to Chapparone from a friend after our car was hit while we were in the movies. On his recommendation we took it to Chapparone for body work. The people at the body shop were fantastic! They were professional, quick and pleasant. Our car was fixed within two days as they promised, it was detailed so that it looked brand-new when we picked it up, and it was beautiful again! If we need autobody work again, this will be our "go to" place. They also dealt with our insurance company directly, USAA, which made it very easy for... read more3/25/2017
- Francesca V.
Just had some work done to fix a damaged bumper and they did a fantastic job! Quick and professional service, even took 1 day less than they originally quoted and half the time other body shops had quoted me. The front desk staff is very helpful and friendly as well. While it was in the shop I asked them to do detailing as well and it's definitely the most thorough job I've ever seen! My car looks clean and sparkling thanks to this place, would recommend to anyone!3/10/2017
- Bill S.
Brought our car here after being involved in a 0% our fault accident. Everyone here was great they took care of everything including dealing with insurance company that was covering the repair. Couldn't be happier with the work or the customer service at Chapparone. I will recommend them to anyone who needs body work.2/14/2017
- Marisa A.
I went here looking for a quote after running over something on the freeway. My left splash guard under my jeep was damaged and hanging down so when I turned it scraped. I needed to do something since I was heading up to LA in a few hours. Rick went beyond my expectations in helping me! I know how expensive body repairs can be and how long they can take to fix. Rick came up with a great solution to get me on my way. Not even 15 minutes and I was out the door. I didn't pay a cent.... read more2/10/2017
- Vito T.
All of the folks at Chapparone were excellent and professional. They dealt directly with the insurance company, and made sure that only OEM parts got used to repair my car. It looks excellent, they even detailed it inside and out. I can hardly tell where the damage was. Car was cleaner than when i bought it!! I am still wrapping things up with the insurance company but Rick & Everyone made me feel at ease and very confident my car was in great hands.Thank you, will highly recommend to any friends and family.2/09/2017
- Beth B.
I checked out Yelp before selecting a shop to repair damage to my BMW. Chapparone had so many good comments, I decided to go with them. They were also close to home.Chris took care of me. I was told it would take three days, but the repair was not big, so they finished a day early, which made me very happy.This place did a super job on my car. The service was great. I didn't have to wait long at all for an estimate. Everyone was exceptionally nice, and helpful.I definitely recommend Chapparone.Thanks everyone there for taking care of me.1/18/2017
- Brandon P.
Had a small scratch on my bumper due to a minor accident. Took my car in to get a quote for repair and was pleased to find out it could just be buffed out. They buffed out the scratch and polished it in 5 minutes. I went back to the front counter to pay and they said, "Don't worry about it, Happy New Year." Outstanding service! Highly recommend to anyone!12/30/2016