We don't want you to feel stranded or have to coordinate a ride to/from our shop. We offer a convenient uber service to get you to work, home, school or anywhere in San Diego, and we even bring you back for pickup~ on us.
State of The Art Auto Body & Collision Repair
Frame, Unibody & Structural Repairs
Custom "Exact" Paint Color Matching
High-End Environmental Friendly Painting
Chapparone Auto Body & Painting has been an auto body repair facility in San Diego for 45 years
Accurate Computerized Estimating
- Steven C.
First and foremost, Chapparone did an absolutely mesmerizing job on my car. It's a silver metallic and was keyed from front to back on both sides, and they seamlessly repainted and blended the paint and it looks brand new! That's why I regret having to give only three stars. Likely during the process of removing or masking the window/door pieces, a little chunk of my front passenger inside door trim was taken out, likely by a sharp tool used in the process. There were also a few scuff marks on the rear passenger side door, same trim piece. When I... read more8/14/2019
- Alex P.
I brought my black Jeep Wrangler here a few weeks ago to get a fender repaired on a USAA claim. First off, the customer service here is terrific. Specifically, Rick was very knowledgeable and made me feel at ease about the repair process and I had nothing but friendly, professional interactions with him. From the moment I walked in the door, I dealt with smiling friendly people which is so refreshing these days. The work was done earlier than I anticipated. Going the extra mile means a lot to me as a customer, and they even sent me a Starbucks... read more8/06/2019
- Kim S.
Great in everyway! In April, I went to get my van fixed. This place was conveniently located by my work and on the preferred list of my insurance.7/24/2019
When I got to the place, the receptionist warmly greeted me and got my van looked at immediately. They kept me updated on the progress the whole time.
When I picked up my van, it was spotless inside and out!
I hope to not be in another situation to have to use them, but this would be the place I would go if I was!
- Andrew E.
Don't bother looking at other shops, just go here.7/23/2019
I took in my BMW M5 for windshield and slight body damage repair. The "other" place I went to wanted to do WAY more than what the car needed, even when I suggested otherwise.
Chapparone agreed with me. They did great work and the car looks flawless.
I had a VERY SLIGHT issue after the repair was done and it was addressed with ZERO push-back.
Their team is extremely responsive... replied to my emails almost immediately. Excellent customer care. Louie was a pleasure to work with.
- Lauren A.
Incredible service. Nothing but inedible customer service, care, and attention to detail from start to finish. They offered Uber ride to drop me off and pick me up when my car was ready. There were text updated on the status of my vehicle. It was finished and looks beautiful again ahead of schedule. And to top it all off they detailed my car so well it looks better than when I bought it from dealership. Would absolutely recommend these guys.7/16/2019
- Han N.
Had excellent experience getting an estimate for review. 3 members of the staff assisted me the moment I walked in. This was despite that there were 3 other customers who walked in at the same time. 15 minutes from door in to door out. Looking forward to making the repairs with Chapparone!7/09/2019
- Bailey B.
Fast, efficient and friendly. Every time we have brought our vehicles here everyone is helpful and knowledgeable. Chapparone really knows what they are doing and they have great customer service. We don't trust our cars with anyone else. They're the best in town without a doubt. Bring your cars here and you won't be disappointed :).7/03/2019
- Noelle J.
I came here to get my car fixed through an insurance after and accident. They took car of my car. They also taught me how the insurance claims work and how to go about getting everything fixed. They even picked me up from the rental car company I went to. They gave my car back beautiful and clean! It even smelt good. After all this I even received a thank you letter!! Hand written!! Amazing place. I'd come here for all my car body issues.7/02/2019
- Bianca T.
Meeting by accident basically got me a brand new looking car again. Like, WOW! I hesitated for so long getting my car fixed until BOOM! Got hit again and decided to reach out to the "best of the best" and which they are. They took care of me and my car. The entire staff is incredibly amazing at what they do. I appreciate all of you! My high recommendation goes to this place.6/28/2019
- Mike J.
This place rocks! My wife found this place due to the positive reviews. EXCELLENT EXPERIENCE. Amazing customer service and even better work from these guys! Our car looks brand new!6/27/2019
They give FREE ESTIMATES! They don't try to hassle you, they answered all of our questions in a timely manner. They really make the process easy and stress free.
If you are considering going here, DO IT! I would recommend this place 10/10 times! Awesome job!
- Arlene P.
Thank you, Yelp. I understand why this place had such a high rating.6/26/2019
They do estimates for free daily. They under promise and over deliver.
Although I had a slightly difficult time understanding my estimator at first, and vice versa; while I was trying to redeem 2 YELP deals associated with this business, everything turned out great. One deal is a basically a $30 savings and the other is a free buff with check in.
So, the issue with my car was that the splashguard was dragging and the pavement already ate 1/3 of it. So I needed to replace... read more
- Wayne L.
Great repair and service! I took in my new Audi for a damaged rocker panel, and the car came back sparkling inside and out for less than the bids at the two shops Audi SD recommended.6/18/2019
Rick and Summer were great. Because I could survive without a car for the three days they needed, they paid for an Uber to take me home and pick me up when the car was ready. That's going the extra mile for the customer.
I highly recommend Chapparone. The car came back detailed better than when it was delivered new from the showroom!
- Star D.
Im a little late with this review. This body shop did excellent repairs to my 2012 Rav4 that had been rear-ended. Summer the receptionist was very courteous and Tal the young man who did the estimate was very professional explaining the repairs needed, costs and time needed to do the repairs. Recommend them to everyone6/17/2019
- Lesley W.
Cannot recommend this business enough! Everyone on staff was amazing from the minute I dropped my car off to the minute I picked it up. They made the process of getting my car repaired easy and stress free. Exactly what I needed after an accident. Do not think twice about bringing your vehicle here - you will be in good hands!6/14/2019
- cyrus n.
5 stars. Yup. They earned it.6/06/2019
Got in a fender bender and decided to take my car here. The reception was quick and painless. No appointment needed just come on by.
Estimate was easy. They booked me an Uber and I was off to pick up my rental.
They found more damage after the tear down and were able to get all OEM parts ordered. Really impressed with not only the quality of the work but how they took care of all the dealings with the insurance company and even detailed my car upon completion. From the front desk to the office staff... read more
- Cindy N.
Someone hit my parked my brand new car in a restaurant lot and messed up my bumper and one headlight. Her insurance (USAA) gave me the name of a few body shops they recommended and I chose Chapparone because they were nearby -- and had great Yelp reviews.6/05/2019
Now they'll get another one !
They promised they would give me my car back in the same new condition that it was in before the accident. I'd venture to say it was even better! Not only did they fully replace the bumper and headlight with OEM equipment, but they detailed my car into... read more
- Valerie T.
I'm embarrassed to say that I have had the need to use Chapparone's Auto body service several times in the past few years and every single time I have had an excellent experience. Their customer service is top notch and their work is as well! From their front desk staff to their detail guy everyone has a smile on their face and takes pride in their work. The work is guaranteed for life and they have even helped me out with things not included in their actual work detail. Even though I hope to not HAVE to use them ever... read more5/22/2019
- Ashton B.
This is by far the best place to go if you need work done, I had someone side swipe my brand new Honda Accord LX and I brought it to them. Not only are they super close to the rental car places which is super convenient but they did such an amazing job on the fix, my car looks better than it did when I bought it off the lot. Very pleased and impressed with the job they did and would highly recommend their services! Very friendly staff! Receptionist Summer was very nice and a huge help!5/15/2019
- Andrea T.
Brought my Audi here to get fixed up, as it was a highly recommended shop from multiple Audi enthusiasts. I couldn't be happier with the service provided. Tal, who was my advisor (again, he was also a recommended advisor) was an awesome help, he responded to my emails with questions and concerns that I had, in a timely manner & kept me updated on the status of my car in detail.5/15/2019
Chapparone did an amazing job in bringing my car back to life. It looks brand new, the paint job is spot on, doesn't even look like it had been... read more
- Marleen A.
Had the best experience here. I was in an auto accident and they really took care of me. The staff was so friendly and inviting.5/06/2019
I dropped off my car during my lunch. They offered and paid for an Uber to take me back to DTSD!
Thank you for fixing my car & for your amazing customer service.
- Dorian B.
This is my second review on Chapparone Auto Body. I had purchased a newer BMW in the last year and I am very meticulous about taking care of the car. One day I was driving on the freeway and another car chucked a large object at my hood and windshield. The object dented the hood and cracked the windshield. I spoke with my insurance and they suggested their shop (not Chapparone). Since the insurance co. facilitated the taking in of my car and also assured me that the work performed was guaranteed, I agreed to work with them. Long story... read more5/06/2019
- Natalie U.
I can't say enough great things about Tal and the guys at Chapparone! From the moment my car was dropped off they were on top of the repairs & worked hard to get me my car back as soon as possible. They had great communication, made sure all parts were factory ordered and not just patched up. They even went the extra mile in the detailing of my car to make my car in better condition than before the accident. If you want a shop with great reputable service, look no further! Thanks guys!!5/02/2019
- Kevin P.
Amazing auto collision repairs shop in the San Diego, so I have taken my two of my cars and had some body work done, I also referred my friend mohammad he had his car fixed too.5/02/2019
But we both had same issue and only one complain with front desk lady, not Samar but the other one, she was very unprofessional and rude.
I will still use them bcz they are best .
- Christian D.
This auto body shop is awesome. They did amazing body and paint work. I couldn't be more happy with the work on my vehicle. Not to mention the great customer service. Ask for Tal if you need anything done to your car he was very helpful and quick to respond to anything I needed. I'll definitely go back to Tal if I ever need anything else done!4/27/2019
- Christopher C.
Highly Reccommend this Auto Body shop. They took a stressful situation and made it less stressful with their great customer service, constant updating and timely work! They went way above and beyond and we even recieved a thank you card in the mail after the work was done from Tal Goss. If we should need work done again we will be back!4/25/2019
- Jessica D.
Everyone at Chapparone Auto Body was so helpful and nice. They did a great job fixing my car. Working with them was also super convenient. I decided not to rent a car while my car was in the shop and they paid for my uber to and from the body shop. It's the little things that matter! Thank you guys for the great job and the great service!4/18/2019
- susan n.
Brought my 2016 Honda Accord in to get repairs. They did a great job! Louie was super friendly and helpful. He made my car look brand new again. I am beyond satisfied. This place is the best! They even sent me a thank you note for allowing them to repair my car. I should be thanking them! THANK YOU Louie and Chapperone for doing such a great job!4/04/2019
- M V.
I took my car to Chapparone after reviewing all of the Authorized shops USAA is affiliated with. I was very impressed by all of the reviews and while there are couple of one stars, I realize there are people in the world that will ALWAYS find something to complain about! I had a fender bender on my Lexus that was relatively minor but required the bumper to be replaced. Summer was extremely pleasant and professional to deal with, to the point that I complimented her on her Customer Service skills. Rick assessed my car, got back to me right away... read more3/30/2019
- Muhammed Y.
The best auto body ever in SAN DIEGO, great professional work very easy going easy to reach them especially Tal , Mark & Lisa is amazing people they really love to help their customers, after my 30 day rental service expired they offered me a loaner car to drive temporarily thanks to Tal and team Chapparone Auto Body I highly recommended I hope Chapparone Auto Body gets more and more business. My 2017 TOYOTA Camry feels like new. Thank you so much again to all team Chapparone auto body & Painting.3/12/2019
As a repeat customer! Thank you CHAPPARONE TEAM For... read more
- Corey S.
This place is fantastic! My whole passenger side panel got smashed from a girl who hit my car. Everyone was so friendly and kept me up to speed on the update of my car. The team went above and beyond and detailed my entire car inside out and the inside was the mess of my 3 year old and they made it look brand new! Thank you Chapparone for taking such great care of my car and doing a fabulous job! I highly recommend them!3/12/2019
- Muhammed Y.
The best auto body ever in SAN DIEGO, great professional work very easy going easy to reach them especially Tal , Mark & Lisa is amazing people they really love to help their customers, after my 30 day rental service expired they offered me a loaner car to drive temporarily thanks to Tal and team Chapparone Auto Body I highly recommended I hope Chapparone Auto Body gets more and more business. My 2017 TOYOTA Camry feels like new. Thank you so much again to all team Chapparone auto body & Painting.3/07/2019
As a repeat customer! Thank you CHAPPARONE TEAM For... read more
- S E.
Tal and Summer did a great job coordinating the repairs of my Jeep Grand Cherokee! I came in on a Monday and dropped it off the same day...and it was fixed 7 days later. I used to detail cars when I was in high school and I have very high standards. After going to a Jeep dealer to fix my repairs years ago and learning my lesson as the paint didn't match the rest of the car...and it took several attempts to fix...I made sure the next time that I choose a reputable shop that paid close attention to the... read more3/04/2019
- Marty H.
I am very happy with the service I received from Chapparone. Louie was my service writer and interfaced with my insurance company professional. Interesting note is that my insurance company instructed to use 3rd party parts for the service work.2/18/2019
Louie worked with the insurance company and got the original replacement part for the back bumper as fitment was poor with the 3rd party part. The paint job was excellent and they washed and vacuumed the car before returning it to me.
Also, got a free Uber ride to me home when dropping the car off for service.
- Thalia L.
I am so happy with the service I received from Chapparone. My VW Golf was beat up pretty badly after a parked hit and run but looks better than ever after being repaired by Chapparone. The receptionists I spoke to over the phone were so helpful and patient when answering my questions, and even walked me through what I would need to ask my insurance and set up the tow truck for me. I received multiple updates on the car as they were fixing it, and each time, the employees I spoke to were helpful, respectful, and so knowledgeable. My... read more2/13/2019
- Valerie H.
Amazing work. Quick, efficient, and a beautiful finish. My BMW looks like new after being rear ended by a cement truck. They did an amazing job and a perfect match to the paint. My estimator Rick was great at communicating what was going on and keeping me posted on issues with the insurance representative. Summer the receptionist was attentive and kind. Ray the shop mascot (French bull dog), is adorable. This shop is all you could ask for in auto body repair. OK maybe an expresso machine in the lobby, would be a plus 😉2/06/2019
- Jeni P.
Chapparone auto body is a company that I believe will take care of their customers. They will not let you down. The ladies at the front desk are super friendly and helpful. The gentleman that helped me was Louie. He explained to me what needed to be done (as in broke it down to real English for me) and went over every little detail on what will be done. Throughout this process, I never once doubted them because they kept me up to date on what's happening, and what more needed to be done.2/04/2019
Best part, when I received my... read more
- Stephanie R.
I decided it would be a good idea to do some work on my own car and I completely botched it . I was recommended by a friend to get any and all things done at this place. I'm so pleased with the service, fixing and the end result. Everyone was extremely attentive and made sure to explain everything in detail. I will definitely be coming back! Highly recommend this place!2/03/2019
- Anita W.
I must say.... Im very very pleased with the outcome of the repairs. The staff was more then helpful and informative. Summer was very patient with all my calls... (I called a lot) shes my new best friend... Anywho the pics speak volumes. My car is back to new again and its a special thanks to all the staff that pulled together as a team to make it happen. They even gave my car a much needed car wash thanks crew you guys truely are the best and i will recommend to anyone i know who needs repairs. Thanks for... read more2/01/2019
- Cynthia M.
My experience with this company was great from beginning to end! They were friendly, helpful and efficient, especially in following up with the insurance adjuster whom we'd previously made many unsuccessful attempts to contact. When I got my car back it looked as if the accident had never happened. And I really appreciated the "Thank you" card and coffee coupon that they sent me afterwards! Such a personal touch. I would definitely recommend them.1/03/2019
- Krystal D.
This place is amazing!! My parked car was hit and needed work done. I came here after reading reviews and sending out requests for quotes and a worker from here replied to me right away. I came in for an estimate and the receptionist was helping a guest so I waited for my turn. There was a bull dog there and he was super sweet! The lady at the desk told me I would have to come back when I'm ready to leave my car so my trip was a bit of a waste but because of the cute bull... read more12/07/2018
- Justin S.
So glad I made the switch to Chapparone, because I live in the area, instead of going with my insurance suggested shop. Going to make my review compact since most has been said already.11/15/2018
What I loved:
- Louie very quick at communication
- Car came back shiny and detailed (and better shape than I left it, lol)
- The dog got up from his/her bed, greeted me, and went back to sleep in its bed. What a friendly doggo
Of course with all timeframe estimates, budget extra time as they are just estimates. The rule of thumb being that the longer the timeframe to... read more
- Savannah M.
After getting in an accident I was able to get my car into the shop a few days later! They did a great job working with my insurance and getting everything covered, plus extra! I worked with Alisa and Tal during this process, and both were exceptionally professional and fast to respond to any of my questions. They made sure I was also updated about my car and responded to all my emails fast! I could tell they took their time in making sure everything on my car was right. There was a lot of damage and they still did... read more11/14/2018
- Nicole S.
I went to Chapparone last month for a car repair due to an accident and they did an awesome job! Louis was extremely friendly and helpful, and my bumper looks good as new. I plan to take my car to Chapparone again if I ever need another repair.11/11/2018
Thank you for the great customer service and repair job!
- Tiffany R.
Amidst dealing with water and mold damage that had displaced me from my home, I found myself the victim of a hit and run accident. Suffice it to say it just wasn't my week. No physical injuries, thankfully, but having to foot the deductible for damage you didn't cause certainly leaves a bad taste in one's mouth. Thankfully, I knew the quality of Chapparone's work, as I'd had body repairs done on a different car nearly a decade ago. They were every bit as wonderful as I remembered and then some.11/02/2018
Since they're conveniently located next to multiple rental car... read more
- Richard J.
Fantastic service and quality of work. I've gone to lesser body shops and insurance recommended body shops in the past. They always leave you with something to be desired when you pick up your car. I will forever take my car to Chapparone for body work in San Diego from now on. These guys are prompt, honest, and do stellar work. Bumper looks brand new like the day I bought my car. There's a reason this family owned place has been in business so long. Look no further!10/31/2018
- Alessandra D.
The reason I'm not giving 5 stars is I ran into some major struggles with Rick and felt I received some awful customer service the first go around. He made some promises to me when I initially dropped it off and he inspected it with me that were not met, and he did not communicate or update me at all really. Frankly I did most of the calling to inquire after several days of no updates or estimated date of completion. When I called again a day before to confirm my car would be done the date Rick gave me... read more10/22/2018
- Valerie R.
If I can give more than 5 stars I will!!! This is the best auto body! Came in for an estimate for a scratch and was greeted by very friendly staff including Rey the frenchie. Louie came and assessed the damages. He took my car and 5 minutes later it's good as new! And the most amazing part is he said it was FREE! I can't thank you enough for helping me. I will definitely tell all my friends and family on how great you are Louie and the whole Chapparone team. Thanks again and God bless!9/17/2018
- Patty R.
As good as it gets!! I got in an accident last year, some guy rear ended me and I ended up hitting the guy in-front of me. My attorney recommend Chapparone Auto Body & Painting and I am so happy he did!! Mark took care of absolutely everything. He was kind enough to even call the insurance and take care of everything. I was setup with a rental car which is literally right next to them (so convenient) and my car was ready in about 2 weeks and looked better then ever 😉9/14/2018
Mark and his team offer an amazing... read more
- Sophie X.
I used to use Penske, but after dealing with their rude manager, I decided to change to Chapparone. When picking up the car, I met Phil, he was so kind and very carefully removed the tape marks on my car, which he didn't have to. The car was very carefully taken care of. Never expected so good service! And their technician Tal is a effective guy too. I'll definitely recommend this place. I would rather choose better work for my car than some snack in Penske's office.8/31/2018
- McKaela S.
I am so incredibly impressed by Chapparone! My neighbor had accidentally side swiped my car and was nice enough to tell me. Because of this, her insurance paid for the damages.8/14/2018
What I was first impressed by with Chaparrone was the fact that I could just drop by and do a walk-in estimate. This made it easy for me to swing by on my way to work. How fast it actually took - I came in at 8:50am, and by 8:59am Louie had looked over my car, gave me a thorough explanation of the fixes he'd recommend, and provided me... read more
- Allen M.
I brought my 2017 Jeep Cherokee in after it was backed into in a parking lot. The back bumper had to be replaced and the back hatch also had to be repaired. I had no idea where to go since I was new to the San Diego area, but the Yelp reviews and ratings for Chapparone are very true to the level of work they do. Louie worked with me from start to finish and was so great to work with. The work was done in such a timely manner (only about 3 days) and I was very impressed with... read more8/13/2018
- Stephanie H.
I shopped around to many auto body shops before deciding to take my vehicle to Chapparone. My 2010 RAV4 had been hit on the side, and the rear fender trim needed to be replaced, along with some paint touch ups. My first impression of Chapparone was great- the staff was very nice, and the office space was clean and welcoming. However, when I received my quote it was well above all of the others I received from other shops that day. In comparison, the price difference was under the cost of labor. So at first this was a red flag-... read more8/12/2018
- John L.
I had my car keyed and needed it repaired. I have a very good eye for good body and paint work, i was in the trade for over 12 years.8/06/2018
I got to say this shop exceeded my expectations. The paint work was extremely well done and they went beyond what was needed for the job. On my car i noticed they even replaced the hood kidney grills that were almost falling off of my car before the repair. Many ahops will just remove and reinstall those parts. I am glad they can get the insurance companies to pay for... read more
- Muhammed Y.
The best auto body ever in SAN DIEGO, great professional work very easy going easy to reach them especially Tal , Mark & Lisa is amazing people they really love to help their customers, after my 30 day rental service expired they offered me a loaner car to drive temporarily thanks to Tal and team Chapparone Auto Body I highly recommended I hope Chapparone Auto Body gets more and more business. My 2017 TOYOTA Camry feels like new. Thank you so much again to all team Chapparone auto body & Painting.8/01/2018
- Monica D.
I chose Chapparone Auto Body & Painting because of the excellent Yelp reviews and I am so happy that I did! Louie Avalos was my service coordinator and I owe him a huge thanks as I was initially thinking that I would need to pay for my new bumper and radiator myself, when he suggested I try to go through my insurance instead. I just did not consider it as I somehow thought it would not be covered. Well it was!! I not only saved myself money, but Chapparone (and Geico who I love) replaced the bumper, headlight covers, tire... read more7/28/2018
- Mickey A.
I got rear ended at a stop light in my Lexus CT200H. I have had other work done on my cars at Chapparone in the past I knew already that this was where I would be taking my car to get repaired. The process of dropping the car off, processing the car into their system, securing a rental car at the next door rental kiosk couldn't have been easier. My rep Tal was kind and courteous throughout the whole process, keeping me privy to the goings on of my vehicle while it was in their possession. After picking up the... read more7/19/2018
- Gerry W.
Great Business - Great Customer Service7/12/2018
From the first call to the time we picked up the car, Chapparone and Louie treated us to a great customer experience.
We went in to have a bumper and window seals fixed; other shops quoted a lot more than Chapparone. Louie said we didn't need all that work others had quoted.
When dropping the car we asked Louie if he could recondition the headlamps and with another minor issue with some engine area moulding. He said yes without hesitation. He jokingly asked "Anything else?" and I jokingly said, "Yeah, the engine block is dirty..."... read more
- Alice R.
I'm beyond thrilled with the work that Chapparone Auto Body did for me! I ran my Mercedes bumper into a pole and they ended up fixing everything to perfection and then some! Throughout the process, I was always greeted professionally and am so pleased with the entire experience. I'm recommending them to all my friends and family!7/09/2018
- Sylvia H.
Chapparone is an incredibly professional and courteous shop! I came here after getting into an accident, and not only did they repair my bumper, they detailed my car inside and out! The headlight restoration they did was excellent, and they even buffed out some other scratches my car had that wasn't even covered in the collision. Rick was incredibly helpful with updates throughout the process, and had my car fixed up in three days. The paint job they did matched perfectly, and I'll happily come back any time I have any work that needs to be done.6/27/2018
- Maria F.
Went to Chapparone paint and body shop. Best service EVER. went to several places for estimates to fix my fender, they were way over priced. Did lots of research, and saw that Chapparone paint and body shop, on Balboa, had 5 star rating all the way. Rick, my contact guy, made sure that everything was done to the letter. Plus, I had scratches on the front light, others said have to replace... Not so, said Rick. First let us try to smooth it out. Guess what? Light was good as new, without replacing it, he saved me $300. They are... read more6/26/2018
- John O.
Chapparone Auto Body & Painting provided me with a level of customer service and honesty that is unheard of in today's business environment. Some creep scratched "F**k You" on the side of my car. I sent pictures of the damage to several repair places. Some of the estimates were in the $400 dollar range and the best was $140. Louie at Chapparone wrote and said he thought he could rub the damage out for free. I took the car in and as they took the car to the back of the shop, I thought this is probably just a ploy... read more6/25/2018
- Iam G.
A huge thanks to Rick and the team at Chapparone for taking such good care of me and my car as well as working so diligently with my insurance company to make sure everything was handled correctly and efficiently. The professionalism and courtesy extends all the way from the front desk to the repair bays. There is no where else i would take my vehicle or advise anyone else to take their car for quality care!6/22/2018
- Mart R.
After searching all over Yelp and asking around for reputable auto body shops, a few people told me to check out Chapparone.6/16/2018
Talk about top notch service! I worked directly with Tal and he was very welcoming. Promised me that he would take care of my car, and that he did! He sent me status updates on my car along with pictures to keep me in the loop. As soon as it was finished, he called me, and i instantly rushed over. Tal and his team did an AMAZING job! If i could give them 10 stars, i would! HIGHLY HIGHLY RECOMMEND!
- Jharmine P.
LOUIE! If you ever need repairs, I would highly recommend for you to ask specifically for Louie. He answered all my concerns and needs in a timely manner and got back to me as quick as possible. I really appreciated the customer service he's given me and on top of that they did an amazing job on my car! Thank you so much to everyone from chapparone!6/12/2018
- Katy S.
My brand new car got side swiped badly in the Naval Hospital ER lot by some jerk who didn't leave a note.5/11/2018
Of course, I have a $1000 deductible so I wanted to make sure whoever was doing the work did it well and did it right. I initially had USAA send my claim to Rancho Collision, but left the place immediately after I got a shady AF vibe and the guy said it would take "at least two weeks to repair" due to "extensive, extensive damage." Saw Chapparones out the window across the street and found all the amazing... read more
- Isaiah L.
Though I didn't have my car worked on with them I appreciate their honesty. A few weeks ago my brand new Volkswagen Golf I purchased from VE Kearny Mesa was hit on the side and it took off the entire front bumper. Thankfully the tip was clean for the most part allowing me to put it back on easily there was however a small 1.5'' Mark left behind. The staff there gave me honest advice and directed me as to the best course of action. They even gave me a free quote to think about if I chose to get... read more5/09/2018
- Boris K.
There is a reason why this place has such a good rating score. No, I don't know them personally... They really are THAT good! After taking my cars to numerous "high end" shops and having them always mess something up, Chapparone has met and exceeded my expectations. Work was done without flaws and Inna very timely manner. Louie was super friendly and made sure I was happy before I left with the car. I would definitely recommend these guys to anyone! Thanks guys!!!!5/08/2018
- Charlie K.
Jeep Grand Cherokee was in an accident with some pretty hefty damage to the front end. I can't say enough about how professional this place is. The experience start to finish is so incredibly easy and painless. The level of service is outstanding.5/03/2018
I have worked in auto for 13 years and have a very deliberate eye for body work and detecting poor repairs or paint imperfections. These guys did an AMAZING job. No tape lines, no panel gaps, no mismatched paint. Truly a highly detailed and perfect job. I could not be more impressed with the workmanship.
- Lauren L.
After a few hiccups with pricing and quotes initially by other staff at this location, Mark (the owner) went out of his way to call me (after seeing my initial Yelp experience) and wanted to make things right and ensure I got the customer service I deserved. He kindly asked me to bring my vehicle back to the shop to go over a more thorough quote and explanation of the services they would perform on the car by him personally. Mark was accompanied by his uncle Chris whom also works at the shop. They both took a very thorough and... read more4/24/2018
- Van L.
I highly recommend Chapparone Auto Body & Painting! By far the best service I have ever received. They are timely, kind, respectful, accommodating, affordable and go above and beyond. When I go there, I feel like family! If you want quality service and results, this is the place to go! I have been coming here for almost 13 years and am pleased every time I come. Exceptional staff, such amazing people!4/16/2018
- Christopher R.
I brought my Land Rover in for some bumper work. The front bumper was a mess. Too many crazy parking scratches. One of the scratches completed removed the paint. I was met by a super friendly staff and Louie the estimate guy. They jumped right on it and I was able to get it in right away. One of the nice things about their location is that Hertz is actually located in the same building. I walked 30 feet and received the "Chapparone Discount". You will need to tell the person at Hertz's front desk that you are getting work... read more3/08/2018
- Eric P.
This auto body shop was amazing. The quality of work done to repair my bumper was phenomenal. My bumper looks much better than it did before the accident. The attention to detail, the quality of service and the get personnel are reasons why I recommend Chapparone Auto Body & Painting!2/26/2018
- Jd W.
I just picked up my 2017 platinum F-250 pickup after a older gent ran into me This is like the third time I have used this company. I could have taken my truck to anybody since his insurance covered the damages! As in the past the job is excellent and was on time as well. I could not be any happier!!!!2/22/2018
- Muharem D.
I just picked up my car from Chapparone Auto Body and I could not be happier. The shop kept me informed throughout my entire process, their customer service is top notch. They did an amazing job on the body repair, the paint match is spot on and my car was literally shining when I picked it up. Amazing people, amazing work... couldn't ask for more. Thank you guys!2/19/2018
- Jessica L.
Over the past few years I've been coming here for paint/body work for all my vehicles. Tal always helps me, such a nice guy and he gets things done quickly. I am always happy with the job and how nice everyone is. This is the ONLY place I will refer my family and friends to go to, they've never been disappointed. HIGHLY RECOMMEND!2/16/2018
- Logan S.
Very happy I chose Chapparone to work on my car for me. Great work done in a timely manner along with friendly staff. A few months ago I brought in my car to get the front bumper repainted and have the headlights replaced with new ones. Months later the paint still looks great and the headlights function properly. They even called an uber for me to go home/come pick up my car. This place will definitely take care of you!2/06/2018
*My only complaint is that I never got my old headlights back, which weren't even damaged except for a scuff.
- Scott T.
They were very helpful and professional. They repaired my jeep at a cost of $9000 that was paid for by my insurance company. Unfortunately I experience problems after I drove away from their auto body shop. I absolutely realize that it's possible that they did not know there were additional problems with the vehicle. Service after the sale has been quite good.1/31/2018
- bryan g.
Two Visits in one Year. New Tacoma and Mercedes repaired to perfection. Service and Office staff were top notch. Found comparable quotes that cut out steps in the paint finish. These guys have been around for years for a reason. Nothing's perfect but these guys are as close as it gets!1/31/2018
- Lauren G.
Mark Chapparone Jr and team are excellent at what they do plus they are kind, professional and very responsive. My four month old, dark blue Mercedes GLA was keyed down the passenger rear door. A hateful and senseless crime committed while I was doing some volunteer work, made feel sad and violated. Mark and his talented team took my car and in a short time fixed the scratch. Gave me hope in people again! These guys know there work well. I will definitely use them again!1/06/2018
- Zach B.
Scratched my truck pretty bad up north off road. When I looked at what happened I thought the truck would never look the same. I then brought it to Chapparone Auto Body. After, The truck came out looking like it did back in 04' when it rolled off the assembly line. Chris and his crew were extremely professional and nice and answered any questions I had before and after the job was done. All that was needed was a polish and wax. They dressed up the interior and all, not a spot was missed.12/11/2017