Auto Body San Diego, Auto Paint San Diego

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We met by accident
Chapparone Auto Body & Painting | Since 1974
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(858) 505-0900
In a Collision? Need Repair Services?
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Chapparone offers hassle-free collision repair and a lifetime guarantee. To request an appointment, click the button, call us, or start a live chat with one of our representatives.

Mon- Fri: 8am to 5pm
Sat. 9:00 am to 12:00 pm
Estimates written:
Mon - Fri 8am - 4:30PM
(no appointment needed)

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Complimentary Uber Service 'on us'

We don't want you to feel stranded or have to coordinate a ride to/from our shop. We offer a convenient uber service to get you to work, home, school or anywhere in San Diego, and we even bring you back for pickup~ on us.

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Our Services
Superior Quality Process & Repair Services

State of The Art Auto Body & Collision Repair

Proudly serving San Diego with superior quality and auto body service to our customers for 45 years.
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Frame, Unibody & Structural Repairs

Here at Chapparone Auto Body, we use state of the art equipment for our frame and uni-body repairs.
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Custom "Exact" Paint Color Matching

With the combination of highly trained and experienced painters, age old color matching techniques.
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High-End Environmental Friendly Painting

Chapparone Auto Body & Painting has been an auto body repair facility in San Diego for 45 years

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Accurate Computerized Estimating

To ensure our customers get the fairest and most honest repair estimate, we use the top rated auto body estimate system in the business. Our estimating system allows us to cater to each car and each customer. The estimating system is very detail oriented which makes it easy for the customer to understand exactly what is going to be fixed on their vehicle. This allows us to show the customer first hand why the price of the estimate comes to that total. Allowing us to educate the customer about their vehicle and illustrate that we are taking the right steps to complete the repair to perfection.
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Happy Client Reviews
  • Samantha G. Avatar
    Samantha G.
    5 star rating

    Louie did a PHENOMENAL job. Someone sideswiped me causing the damage to my car. Louie explained the entire process of fixing my car. We went through my insurance after I had no hope of them covering the damage. He fixed EVERY dent and scratch seen. Replaced the completely and had the car fixed in less than a week. He gave me an over the top fair assessment and price of repair. All I needed to do at the end of the day was pay the deductible. Dealt with insurance where I didn't have to and as a girl who has... read more

  • Gee Yong J. Avatar
    Gee Yong J.
    5 star rating

    I got in a car accident during COVID and went straight to Chapparone Auto Body and had the BEST experience! He took my car in immediately, ensured my insurance company did not take advantage of the situation and gave my car back better than it ever has been! He also completely fixed my car in under a week! Louie was SO kind, professional and helpful. Will recommend him to all my friends and so grateful I stumbled upon his shop on yelp! He is seriously the best! No one will look after you like him.

  • L C. Avatar
    L C.
    5 star rating

    Really impressed! From start to finish, everything was very professional. Mark clearly loves what he does and holds himself to a high standard. Louie was also fantastic. He sent me updates on the progress of the repair, which was great. The complimentary Uber ride was very much appreciated. The front bumper of my car was a mess and now it looks as though I just drove it, brand new, off the lot. Not only did they do a great job on the bumper but they also detailed the car, inside and out. My... read more

  • Meghan M. Avatar
    Meghan M.
    5 star rating

    Chapparone Auto Body shop is as good as it gets! From getting an estimate to getting my car back, I couldn't be happier. Let's start at the beginning. As a younger woman, it's nerve-wracking taking my car someplace new. Mark helped me get an estimate and helped me through the process of putting in a claim with my insurance and what to expect. Summer got my insurance information and completely handled it. Dropping off was super easy and Louie handled it when the actual was higher than the initial insurance check. I didn't even have to do anything. He communicated... read more

  • Looing F. Avatar
    Looing F.
    5 star rating

    Amazing Staff and customer service. They took my car in and took care of it like it was their own. I had an issue with a ding and insurance was kind of being a let down and did not want to take responsibility. Mark the owner and Louie just told me they would take care of it, and they did exactly that. They kept me updated on what was going on and even helped me with the rental of the car I needed in replacement for the time being. Cant say enough good things about them, Thank you Louie and Mark!

  • Mira T. Avatar
    Mira T.
    5 star rating

    Louie was extremely helpful, honest, and friendly throughout my whole experience! Would definitely recommend for any car repairs needed, quick and quality service.

  • Sarah E. Avatar
    Sarah E.
    5 star rating

    I can not thank Chapparone enough for the wonderful job they did on my car! I had brought my car in after it was badly keyed for a new paint job and repair. Louie was so helpful and made me feel like I was in great hands, which I knew was correct when I picked up my car after a week of being in the shop. I was speechless after I saw the wonderful job the team did on my car! I couldn't be happier with the amazing customer service I experienced and the amazing job on my car. Highly recommend!

  • Conn D. Avatar
    Conn D.
    5 star rating

    Excellent service, excellent work, just excellence all around. I had a hellish nightmare with uhaul's 3rd party insurance company (someone hit my car with their uhaul and ripped off my front bumper, had to go through them to get the car taken care of), which resulted in my car being stuck with them since the 1st of July. They didn't charge me for storage for those 26 days and their customer service is fantastic. Louie kept me informed throughout the entire process and made sure everything was taken care of. He was the one who took care of my car... read more

  • Andrea S. Avatar
    Andrea S.
    5 star rating

    Excellent customer service and the repairs were quick! My car looked brand spanking new!!

  • Ryan F. Avatar
    Ryan F.
    5 star rating

    Second time using Chapparone - great work as usual and fantastic communication and follow through. Had a little issue come up in the middle of my most recent repair and these guys with went the extra mile to work through it.Shout out to Louie - he's the man.

  • Sabrina W. Avatar
    Sabrina W.
    5 star rating

    This place has some of the best customer service I have ever experienced. Honest and caring to their customers. I had ripped my front bumper off () and I chose to go through my insurance company for repair. My husband had gotten a quote from them on another one of our vehicles and said he really liked Chapparone and the attentiveness they give to your needs. So I took my car here and WOW. They did an AMAZING job completely fixing my front bumper and even cleaned my car inside and out. My car is back to looking new thanks... read more

  • Jeressa B. Avatar
    Jeressa B.
    5 star rating

    Rick and his team are AMAZING! I came in to get my passenger door fixed because it had a huge dent and various scratches from an accident. Trust me when I say that you will not find a team more honest and reliable than Rick and his guys! They pay attention to EVERY specific detail in the repair and their quality of work is outstanding. I told Rick that I wanted my car to look like the accident never happened and his team made sure that my car looked brand new. They even cleaned the exterior and interior of my... read more

  • Fong L. Avatar
    Fong L.
    5 star rating

    COVID19 has not affected their superior service. Louis was super helpful through the whole process. He took over getting my insurance claim quickly approved. The repair was completed in less than 2 days. A week after I got back the car I found my roof rack scuffed. I called and dropped my the next day. Louis didn't question it and asked if they could take it in to fix it. It came back with the scuffs removed.Auto repair shops can be a crap shoot but not here. They will point out details without... read more

  • sasha m. Avatar
    sasha m.
    5 star rating

    We brought our car into Chapparone after a hit-and-run at a Costco parking lot. The whole left side of the car was smashed up and the guys repaired it (bumper/door/paint match) in less than a week and made it look brand new! The car is impeccable inside and out. Very friendly and helpful staff. Highly recommend!

  • Sandy S. Avatar
    Sandy S.
    5 star rating

    I unfortunately rear ended someone a few days after gettin my new car. This was my first experience with a body shop as a car owner so I was nervous going around town getting quotes not knowing what to expect. I got a quote from the owner Mark and he was extremely detailed and I felt that I could trust him to make my car all new again. He really took the time to examine my damages and explain to me what would be needed. When I dropped my car off, Louie was the one who took care of everything.... read more

  • Britt H. Avatar
    Britt H.
    5 star rating

    Louie, Rick & Summer were amazing! Although, we all had an unfortunate experience with Turo, being that their guest was responsible for damages. Turo did not want to properly restore the vehicle and take care of the situation. However, Louie went above and beyond to say the least. After my experience I will only allow Chapparone to do any body work to my car.You're car will be in great hands!!Thank you Chapparone team!

  • Georgia J. Avatar
    Georgia J.
    5 star rating

    I stopped by to get a FREE quote for front end damage on my bumper. Rick Enge came out to look at my car. First of all, customer service and first impressions are very important. Rick was professional and very pleasant. He listened to what I wanted done and acted as if it was equally important to him that my car be repaired to top notch condition. I picked up my car today and it looked like it just came off the show room floor. Thank you Rick.

  • Matthew J. Avatar
    Matthew J.
    5 star rating

    Phenomenal job! Louie took care of me with fast and friendly service. Highly recommended!

  • Sean L. Avatar
    Sean L.
    5 star rating

    Great service, well explained and the estimate process was simple. Louie did a phenomenal job. Would highly recommend.

  • Hector C. Avatar
    Hector C.
    5 star rating

    I can't express how happy I am with the customer service, specifically from Rick. He was friendly and helpful through the entire process. The cherry on top was how amazing my car looks. The guys had a hard time matching the paint and ultimately did so beautifully. My car was detailed and even had the headlamps buffed for me. Rick and the guys found a small water leak in the trunk I have been battling with and fixed it for me. I recommend this shop over any other! Thank you to the Chapparone team, I will always come back. After... read more

  • Dan R. Avatar
    Dan R.
    5 star rating

    I have had the best customer experience ever here! I highly recommend anyone that wants the best to come here. My Mercedes E55 Wagon was swiped by a small truck. My car is rare and I was nervous it wasn't going to look factory again. I'm so happy to have found Chapparone Auto Body and Painting! Mark Sr., Mark Jr. and his entire team did amazing work. I was so impressed how well everything matched to the rest of the car. It looks show room new! The love and passion these guys have for people and their cars won't be... read more

  • Hector C. Avatar
    Hector C.
    5 star rating

    I can't express how happy I am with the customer service, specifically from Rick. He was friendly and helpful through the entire process. The cherry on top was how amazing my car looks. The guys had a hard time matching the paint and ultimately did so beautifully. My car was detailed and even had the headlamps buffed for me. Rick and the guys found a small water leak in the trunk I have been battling with and fixed it for me. I recommend this shop over any other! Thank you to the Chapparone team, I will always come back.

  • Justine G. Avatar
    Justine G.
    5 star rating

    I was looking to get a scratch removed from my front bumper and a large dent removed from the front portion of my car next to the windshield, thanks to something flying up and hitting my car while driving on the freeway. I received a few quotes from places in North County, and thankfully a friend told me about this place and I decided to see what they'd be able to do. Glad I did because they were able to give me a better price than the other places. I went in and got a quote on a Friday with... read more

  • Carolina M. Avatar
    Carolina M.
    3 star rating

    They where really helpful & recommended this places

  • Lori L. Avatar
    Lori L.
    5 star rating

    Our family has used Chapparone Auto Body a number of times over the years. They have always exceeded our expectations!! Pride of workmanship has always been a hallmark. On this occasion they dealt with damage to our NEW range rover. It looks like new (again)!! Thanks guys!!!!

  • Leanne T. Avatar
    Leanne T.
    5 star rating

    Very honest. I had another shop tell me I needed thousands in repair. They wiped off areas with a lacquer and no repair was needed at all! They could have taken advantage of me, but didnt. Amazing!

  • Steve V. Avatar
    Steve V.
    5 star rating

    These guys do excellent body work and their service is outstanding. When I smashed up my beautiful 4Runner they took care of everything and fixed it up like new. I especially appreciated how they took charge of everything, arranged the towing, and contacted and engaged my insurance company to get the ball rolling.Big thanks to Louie and the entire team!

  • Kim R. Avatar
    Kim R.
    5 star rating

    I just want to start out by stating AGAIN... WOW‼. A+++++. Seriously not just because of the work that they do there is always impeccable but the personal customer service that you get from them is the beat. About 20 years I have been getting work done at Chapperone, I have complete faith in them for being able to do the really hard detailed work RIGHT. You know there are always those times when it is just not right, well they make it right. I could tell my heart breaking story behind this post but I'll just save... read more

  • Pam T. Avatar
    Pam T.
    5 star rating

    The customer service is over the top here! They fixed my brand new Range Rover in no time flat and then washed it better than when I bought it brand new! Excellent prices - service and beyond quick turnaround.

  • Selena G. Avatar
    Selena G.
    5 star rating

    My car was side swiped pretty badly in front of my house. I was referred to this shop from multiple people. I have a 2012 BMW and from the second that I arrived to the time that I left, I had the absolute best experience. When I dropped it off for an estimate, I was greeted by the owner, Mark and his wife. They discussed how they were planning to fix it and I was in and out quickly. They handled everything with the insurance company and kept me informed every step of the way. Rick, my estimator was very... read more

  • Robert C. Avatar
    Robert C.
    5 star rating

    My mother brought her Lexus RX to Chapparone after someone hit her car. She was greeted by the owner Mark Chapparone who walked her through the process and helped her with an estimate of the damage. Super nice guy btw who my mom really appreciated. She arranged for a date to bring the car in and Louie took care of everything else. They even have enterprise rental car a few doors down so that made it super convenient. Start to finish was a great experience and the car turned out perfect. They went the extra mile to clean the exterior... read more

  • Michaela M. Avatar
    Michaela M.
    5 star rating

    I brought my car in recently to repair a cracked bumper. Mark knew we were shopping around for estimates and offered to match competitor's pricing. He also took the bumper off to look at any additional damage that may have occurred so we knew just how much it would be before committing. The paint color matched perfectly and I got my car back, detailed within 2 days. They go above and beyond for their customers.

  • Dani F. Avatar
    Dani F.
    5 star rating

    California's horrid highways attacked my front bumper and Chapparone did an outstanding job repairing and replacing my front bumper. The color and shine are perfect. The customer service was amazing. Shout out to rick. I'll be absolutely be coming back for any other work.

  • Paige B. Avatar
    Paige B.
    5 star rating

    We went here to get some body work done, and I can't say enough good things about this place. We worked with Rick, and he was very thorough and courteous. The customer service was great. Highly recommend!

  • Hector C. Avatar
    Hector C.
    5 star rating

    Unfortunately I'm back again, my rear bumper was vandalized. There's only one place I trust to match my paint color correctly and that's Chapparone of course. Mark and the team scheduled me in right away and had the car back to me in 3 days without sacrificing the quality of work.Thanks again guys. You've earned a lifelong customer, but I hope I don't see you anytime soon.

  • Michael D. Avatar
    Michael D.
    5 star rating

    I met Louie at the shop and he was friendly and cordial. He explained the process thoroughly and completely. I don't know much about the car industry, but I felt like he told me everything that I should know and expect. Its is not often that I would recommend someone or some company, but these guys know their stuff.

  • Kyle L. Avatar
    Kyle L.
    5 star rating

    There is no other choice for body work in San Diego. I've taken my cars here multiple times and the work is always flawless and completed in an expedient manner. The two owners, Mark and Phil, are a true pleasure to work with and I always know I'm getting the best deal possible.

  • Daniel R. Avatar
    Daniel R.
    5 star rating

    Louie is very knowledgeable, he did a wonderful job when it came to getting my car fixed. Cannot recommend him or the shop more highly!

  • Brianna A. Avatar
    Brianna A.
    5 star rating

    I have FINALLY found an auto body shop that I can depend on in San Diego. I have been having a lot of minor issues with my car, and Louie was able to help me out. He was able to explain everything to me, and he was so kind in understanding that I don't understand car parts/lingo very well. Also, the entire office was kind in helping me get an Uber back home! This kind of service was unheard of to me, but they helped me when I needed it! You can tell when the owners and employees care... read more

  • Jeremy N. Avatar
    Jeremy N.
    5 star rating

    Brought my van here after getting rear-ended back in December. Rick and Summer were just so easy and friendly, I never felt pressured or ignored. They took care of insurance adjustments on my behalf and everything was smooth. The rear bumper was like new and they did a superb job blending the paint and clear into the rear quarter panels. I'm definitely a repeat customer (if needed lol)

  • Morgan O. Avatar
    Morgan O.
    5 star rating

    I stopped in today to have them look at a small area where it looked like the paint had been taken off. They were super friendly and helpful. Lo and behold all it took was 5 minutes buffing to get 95% off the damage off - and at no charge. Would highly recommend!

  • Jonathan O. Avatar
    Jonathan O.
    5 star rating

    My BMW X5M was rear ended and the back trunk and bumper were completely wrecked. Not only did Rick, and Chapparone team, do an unbelievable job making my car look brand new again, but the customer service they provided was second to none.

  • Khala G. Avatar
    Khala G.
    5 star rating

    So glad I chose this place for my auto repair! Just moving to San Diego & having my first accident, I stopped here after doing research on Yelp, and am glad I did! All of the staff are nice & professional! Louie is amazing and very technical at his job! I recommend this place to anyone needing to take their automobile to a body shop!

  • Rollan E. Avatar
    Rollan E.
    5 star rating

    My BMW was t-boned, and it looked pretty bad. Luckily, I reacted quickly and swerved, so the impact wasn't direct. I wasn't worried because that most of the car guys recommend Chapparone. These guys are meticulous, and insist on the best results for you. They just finished my car, and it is back to showroom condition. Thank you Rick and the rest of the crew and staff. You guys are certainly the best!!

  • John O. Avatar
    John O.
    5 star rating

    This place has a wonderful atmosphere. Everyone is very friendly, and the attitude is "how can we help you solve your problem?" The customer feels that Chapparone is on his or her side. The repair they performed was flawless, and as I was checking out, I was told that the work had a lifetime guarantee. The car was thoroughly cleaned and later I made a surprising discovery. They even vacuumed the trunk carpet! I was impressed with such attention to detail which they really didn't have to do. I hope to avoid another collision, but if another occurs, I'm... read more

  • Carmen Aileen H. Avatar
    Carmen Aileen H.
    5 star rating

    I was in an accident that completely ruined my door frame, alignment, & part of my fender. I absolutely loved the service here, they made everything easy & convenient from paperwork to pick up. I really appreciated that they kept me updated on the progress of my car every step of the way! Rick did an amazing job on the car with his team & they guaranteed their work on body & paint for as long as I own the car which is great too. Definitely would recommend them & would go back!

  • J. D. Avatar
    J. D.
    5 star rating

    Work to adjust my door trim was quick and efficient. Customer service was great even on a rainy day. Thank you Chapparone.

  • Paris T. Avatar
    Paris T.
    5 star rating

    I have been to a handful of auto body repair shops and luckily, Yelp pointed me in the direction of Chapparone. Which, without a doubt, has proved to be my best auto body shop experience yet. You can't beat the customer service Chapparone has to offer. I've always admired family owned and operated businesses, and my experience here only strengthened this notion. From the moment I first walked in to get an estimate, to when I picked up my impeccably detailed car, everyone there was extremely kind and beyond helpful. They made my entire experience as pleasant and easy as... read more

  • Darren W. Avatar
    Darren W.
    5 star rating

    Somebody hit the rear bumper on the passengers side while my car was parked. My insurance company recommended a body shop to us...I checked them out on yelp and the reviews were bad and the pics of their work looked terrible. So I decided to find my own! Found Chapparone and they had a lot of 5 star reviews and their work looked excellent. Obviously decided to go there and everything was perfect. Employees here are very friendly and make you feel like your business is appreciated. Louie checked out my car, he was very professional, and straight to the... read more

  • Renata I. Avatar
    Renata I.
    5 star rating

    I can't say enough good things about my experience with Chapparone, especially the owner, Mark! I recently moved to San Diego and had my car shipped via transport. During this process, my front bumper was ripped off and was practically touching the ground on the driver's side. After looking around for a locally-owned body shop, I found Chapparone and reached out for an estimate through Yelp. Mark responded to me within 15 minutes (!!) and assured me that I could bring my car in first thing the next morning. Mark made the stress of finding a body shop and getting... read more

  • Hu P. Avatar
    Hu P.
    5 star rating

    I was involved in a hit and run. I brought my car to an insurance recommended shop and they wouldn't give me an estimate. I got my estimate without an issue at Chapparone. I'm happy to go with Chapparone for the repair. They did a very thorough job and didn't rush at all. The car looks like the original. Louie handled my case and he even sent me a hand written thank you note after the repair. That was a very nice touch. I can't recommend this place enough.

  • R P. Avatar
    R P.
    5 star rating

    Everyone who we worked with at Chapparone was wonderful. They made the experience easy and smooth. The least stressful part of the entire accident ordeal for sure. Thank you, good people, for making it easy!!Shoutout to Louie!! He orchestrated the whole thing and fought with the insurance company for us to make sure we were taken care of. Great experience. I hope to never need car repair again, but if I do, I'll be back 100%!

  • Shawna W. Avatar
    Shawna W.
    5 star rating

    Had the best experience here!It was a seamless and stress free process from the minute I dropped my car off up until pick up. Chapparone handled all of the communication between my insurance company and kept me up to date on the status of my car without having to ask them.The car was repaired two days ahead of schedule and spotless inside and out. Extremely satisfied with the workmanship on the repair and would highly recommend this place!

  • Ian R. Avatar
    Ian R.
    5 star rating

    If you're a car person and want the best autobody shop in SD, then look no further than here.... I'm a super car guy and really don't trust a lot of people and places with my car or motorcycle but I'd gladly bring any of my vechiles here. This place is the best. The staff is friendly they take your calls or make an effort to call you right back. They take all forms of payment thank you so much

  • Vincent P. Avatar
    Vincent P.
    5 star rating

    Chapparone took great care of my car when I brought it in for repair. Louie was thorough, professional, and friendly. I can't recommend him and the team enough!

  • Chelsea E. Avatar
    Chelsea E.
    5 star rating

    Found them on Google and I'm sooo glad I did. Got my car in and out of the shop in a matter of days. They work with the insurance company to make sure your vehicle is in tip top shape. My car was cleaned inside and out and the work they've done looks amazing. Looks brand spankin new. Rick is such a friendly guy and responds to emails quite promptly, the entire staff is so friendly. 10/10 would reccomend.

  • Clarence R. Avatar
    Clarence R.
    5 star rating

    Another great experience at Chapparone Auto!I have been a customer for several years now, and for good reason. They have excellent workmanship and top notch customer service. Walking through my experience. My car was in an accident and I was not at fault. The insurance company required me to get a bid from their agents and came with a super low cost on the repair. I took their bid into Chapparone Auto and they did an extensive look into the car, quickly realized there was more that needed to be repaired and contacted the insurance company direct. I had ZERO... read more

  • Bob W. Avatar
    Bob W.
    5 star rating

    Can't say enough good things about these guys. Fantastic job and the truck looked better than the day I bought it. They even detailed the truck inside and out. Rick was great to work with. Kept me informed along the way and was patient with our crappy insurance. Can't recommend them more; would give ten stars if possible. Can't go wrong.

  • Nick L. Avatar
    Nick L.
    5 star rating

    Can't say enough about this place. Beyond professional helpful and nice. The best experience so far, Louis was awesome.

  • Amy C. Avatar
    Amy C.
    5 star rating

    Chaparrone consistently hits the mark. We've taken 4 cars to this place over the last 10 years and every experience has been great. Just had them dial out my brand new Telluride and they did it both under budget and ahead of schedule. Don't bother looking anywhere else. Ask for Mark or Phil, they have both taken great care of us with each car.

  • Jaime S. Avatar
    Jaime S.
    3 star rating

    Three stars because my experience in getting to the point of getting an estimate was a breeze but somebody should let the estimator know that his job is sales. I work sales and I would let the customer know how long we've been in business and what guarantees we have for the work and how we take steps to make sure your vehicle is tooken care of in the facility and about 10 other things I could bring up in order to let people know that we do know what we are doing. Instead of hanging placards in the waiting... read more

  • José A. Avatar
    José A.
    5 star rating

    Just completed my second visit to Chapparone Auto Body for my RR Sport. Mark with his talented staff member Louie helped me restore the beauty of my car after a ding. Louie went above and beyond to deliver exceptional service - he listened carefully, and took a sincere interest in my repair. The external clay detail left my car feeling silky to the touch! As a repeat client, I remain in awe of Mark's team. HIGHLY recommend Chapparone Auto Body for high quality work.

  • Daniel F. Avatar
    Daniel F.
    5 star rating

    I just picked up my car from Chapparone Auto Body to fix my rear bumper and quarter panel from someone hitting me in a parking lot. The car is black so I was a little skeptical with how the paint was going to look and might I just say that WOW, they have exceeded my expectations! The person that hit me fortunately left a note but wanted to pay out of pocket. Mark and Louie and the Chapparone team gave us a reasonable price and even detailed the car for me. I hope to not need a body shop again,... read more

  • Jennifer D. Avatar
    Jennifer D.
    5 star rating

    I highly recommend this place, Rick took care of us and the car looked brand new! Rick was kind, professional and consistent, no headaches, great customer service and highly satisfied. Will definitely use this place again if needed!

  • Steven C. Avatar
    Steven C.
    3 star rating

    First and foremost, Chapparone did an absolutely mesmerizing job on my car. It's a silver metallic and was keyed from front to back on both sides, and they seamlessly repainted and blended the paint and it looks brand new! That's why I regret having to give only three stars. Likely during the process of removing or masking the window/door pieces, a little chunk of my front passenger inside door trim was taken out, likely by a sharp tool used in the process. There were also a few scuff marks on the rear passenger side door, same trim piece. When I... read more

  • Adrian K. Avatar
    Adrian K.
    5 star rating

    I crashed my 2019 Mustang (shut up, I know) and my insurance company recommended I take it to Chapparone. They did an amazing job on a difficult pearl paint and it came out awesome...better than new. Thanks for fixing the Orange Dragon

  • Alex P. Avatar
    Alex P.
    5 star rating

    I brought my black Jeep Wrangler here a few weeks ago to get a fender repaired on a USAA claim. First off, the customer service here is terrific. Specifically, Rick was very knowledgeable and made me feel at ease about the repair process and I had nothing but friendly, professional interactions with him. From the moment I walked in the door, I dealt with smiling friendly people which is so refreshing these days. The work was done earlier than I anticipated. Going the extra mile means a lot to me as a customer, and they even sent me a Starbucks... read more

  • Kim S. Avatar
    Kim S.
    5 star rating

    Great in everyway! In April, I went to get my van fixed. This place was conveniently located by my work and on the preferred list of my insurance.
    When I got to the place, the receptionist warmly greeted me and got my van looked at immediately. They kept me updated on the progress the whole time.
    When I picked up my van, it was spotless inside and out!
    I hope to not be in another situation to have to use them, but this would be the place I would go if I was!

  • Andrew E. Avatar
    Andrew E.
    5 star rating

    Don't bother looking at other shops, just go here.
    I took in my BMW M5 for windshield and slight body damage repair. The "other" place I went to wanted to do WAY more than what the car needed, even when I suggested otherwise.
    Chapparone agreed with me. They did great work and the car looks flawless.
    I had a VERY SLIGHT issue after the repair was done and it was addressed with ZERO push-back.
    Their team is extremely responsive... replied to my emails almost immediately. Excellent customer care. Louie was a pleasure to work with.

  • Lauren A. Avatar
    Lauren A.
    5 star rating

    Incredible service. Nothing but inedible customer service, care, and attention to detail from start to finish. They offered Uber ride to drop me off and pick me up when my car was ready. There were text updated on the status of my vehicle. It was finished and looks beautiful again ahead of schedule. And to top it all off they detailed my car so well it looks better than when I bought it from dealership. Would absolutely recommend these guys.

  • Han N. Avatar
    Han N.
    5 star rating

    Had excellent experience getting an estimate for review. 3 members of the staff assisted me the moment I walked in. This was despite that there were 3 other customers who walked in at the same time. 15 minutes from door in to door out. Looking forward to making the repairs with Chapparone!

  • Keira D. Avatar
    Keira D.
    5 star rating

    Friendly service, had all repairs done very effeciently and did a quality work. Called me every step of the way to inform me of what was going on with that car. Everything went smoothly, it was a completely stress-free experience for which I'm very appreciative!

  • Bailey B. Avatar
    Bailey B.
    5 star rating

    Fast, efficient and friendly. Every time we have brought our vehicles here everyone is helpful and knowledgeable. Chapparone really knows what they are doing and they have great customer service. We don't trust our cars with anyone else. They're the best in town without a doubt. Bring your cars here and you won't be disappointed :).

  • Mike M. Avatar
    Mike M.
    5 star rating

    Very happy with the body repair work done on my car. Communication was very good during the process. Timeline was very accurate. Color match and blending work is impressive.

  • Noelle J. Avatar
    Noelle J.
    5 star rating

    I came here to get my car fixed through an insurance after and accident. They took car of my car. They also taught me how the insurance claims work and how to go about getting everything fixed. They even picked me up from the rental car company I went to. They gave my car back beautiful and clean! It even smelt good. After all this I even received a thank you letter!! Hand written!! Amazing place. I'd come here for all my car body issues.

  • Bianca T. Avatar
    Bianca T.
    5 star rating

    Meeting by accident basically got me a brand new looking car again. Like, WOW! I hesitated for so long getting my car fixed until BOOM! Got hit again and decided to reach out to the "best of the best" and which they are. They took care of me and my car. The entire staff is incredibly amazing at what they do. I appreciate all of you! My high recommendation goes to this place.

  • Mike J. Avatar
    Mike J.
    5 star rating

    This place rocks! My wife found this place due to the positive reviews. EXCELLENT EXPERIENCE. Amazing customer service and even better work from these guys! Our car looks brand new!
    They give FREE ESTIMATES! They don't try to hassle you, they answered all of our questions in a timely manner. They really make the process easy and stress free.
    If you are considering going here, DO IT! I would recommend this place 10/10 times! Awesome job!

  • Arlene P. Avatar
    Arlene P.
    5 star rating

    Thank you, Yelp. I understand why this place had such a high rating.
    They do estimates for free daily. They under promise and over deliver.
    Although I had a slightly difficult time understanding my estimator at first, and vice versa; while I was trying to redeem 2 YELP deals associated with this business, everything turned out great. One deal is a basically a $30 savings and the other is a free buff with check in.
    So, the issue with my car was that the splashguard was dragging and the pavement already ate 1/3 of it. So...
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  • Wayne L. Avatar
    Wayne L.
    5 star rating

    Great repair and service! I took in my new Audi for a damaged rocker panel, and the car came back sparkling inside and out for less than the bids at the two shops Audi SD recommended.
    Rick and Summer were great. Because I could survive without a car for the three days they needed, they paid for an Uber to take me home and pick me up when the car was ready. That's going the extra mile for the customer.
    I highly recommend Chapparone. The car came back detailed better than when it was delivered new from...
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  • Star D. Avatar
    Star D.
    5 star rating

    Im a little late with this review. This body shop did excellent repairs to my 2012 Rav4 that had been rear-ended. Summer the receptionist was very courteous and Tal the young man who did the estimate was very professional explaining the repairs needed, costs and time needed to do the repairs. Recommend them to everyone

  • Lesley W. Avatar
    Lesley W.
    5 star rating

    Cannot recommend this business enough! Everyone on staff was amazing from the minute I dropped my car off to the minute I picked it up. They made the process of getting my car repaired easy and stress free. Exactly what I needed after an accident. Do not think twice about bringing your vehicle here - you will be in good hands!

  • Kridapee T. Avatar
    Kridapee T.
    5 star rating

    Not sure what to say yet, they haven't painted my truck yet. As long as they beat the price of mako in Chula Vista and do a good job I will leave a positive review.

  • Karen W. Avatar
    Karen W.
    5 star rating

    A friend recommend them to me and I'm glad they did! They were so professional and courteous through the entire process. The repair was flawless and the car was cleaner than when I first bought it! I now know why they get such good reviews. Go there; you won't be disappointed.

  • cyrus n. Avatar
    cyrus n.
    5 star rating

    5 stars. Yup. They earned it.
    Got in a fender bender and decided to take my car here. The reception was quick and painless. No appointment needed just come on by.
    Estimate was easy. They booked me an Uber and I was off to pick up my rental.
    They found more damage after the tear down and were able to get all OEM parts ordered. Really impressed with not only the quality of the work but how they took care of all the dealings with the insurance company and even detailed my car upon completion. From the front desk to the office staff...
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  • Cindy N. Avatar
    Cindy N.
    5 star rating

    Someone hit my parked my brand new car in a restaurant lot and messed up my bumper and one headlight. Her insurance (USAA) gave me the name of a few body shops they recommended and I chose Chapparone because they were nearby -- and had great Yelp reviews.
    Now they'll get another one !
    They promised they would give me my car back in the same new condition that it was in before the accident. I'd venture to say it was even better! Not only did they fully replace the bumper and headlight with OEM equipment, but they detailed my car into...
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  • Valerie T. Avatar
    Valerie T.
    5 star rating

    I'm embarrassed to say that I have had the need to use Chapparone's Auto body service several times in the past few years and every single time I have had an excellent experience. Their customer service is top notch and their work is as well! From their front desk staff to their detail guy everyone has a smile on their face and takes pride in their work. The work is guaranteed for life and they have even helped me out with things not included in their actual work detail. Even though I hope to not HAVE to use them ever... read more

  • Ashton B. Avatar
    Ashton B.
    5 star rating

    This is by far the best place to go if you need work done, I had someone side swipe my brand new Honda Accord LX and I brought it to them. Not only are they super close to the rental car places which is super convenient but they did such an amazing job on the fix, my car looks better than it did when I bought it off the lot. Very pleased and impressed with the job they did and would highly recommend their services! Very friendly staff! Receptionist Summer was very nice and a huge help!

  • Andrea T. Avatar
    Andrea T.
    5 star rating

    Brought my Audi here to get fixed up, as it was a highly recommended shop from multiple Audi enthusiasts. I couldn't be happier with the service provided. Tal, who was my advisor (again, he was also a recommended advisor) was an awesome help, he responded to my emails with questions and concerns that I had, in a timely manner & kept me updated on the status of my car in detail.
    Chapparone did an amazing job in bringing my car back to life. It looks brand new, the paint job is spot on, doesn't even look like it had been...
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  • Marleen A. Avatar
    Marleen A.
    5 star rating

    Had the best experience here. I was in an auto accident and they really took care of me. The staff was so friendly and inviting.
    I dropped off my car during my lunch. They offered and paid for an Uber to take me back to DTSD!
    Thank you for fixing my car & for your amazing customer service.

  • Dorian B. Avatar
    Dorian B.
    5 star rating

    This is my second review on Chapparone Auto Body. I had purchased a newer BMW in the last year and I am very meticulous about taking care of the car. One day I was driving on the freeway and another car chucked a large object at my hood and windshield. The object dented the hood and cracked the windshield. I spoke with my insurance and they suggested their shop (not Chapparone). Since the insurance co. facilitated the taking in of my car and also assured me that the work performed was guaranteed, I agreed to work with them. Long story... read more

  • Natalie U. Avatar
    Natalie U.
    5 star rating

    I can't say enough great things about Tal and the guys at Chapparone! From the moment my car was dropped off they were on top of the repairs & worked hard to get me my car back as soon as possible. They had great communication, made sure all parts were factory ordered and not just patched up. They even went the extra mile in the detailing of my car to make my car in better condition than before the accident. If you want a shop with great reputable service, look no further! Thanks guys!!

  • Kevin P. Avatar
    Kevin P.
    5 star rating

    Amazing auto collision repairs shop in the San Diego, so I have taken my two of my cars and had some body work done, I also referred my friend mohammad he had his car fixed too.
    But we both had same issue and only one complain with front desk lady, not Samar but the other one, she was very unprofessional and rude.
    I will still use them bcz they are best .

  • Christian D. Avatar
    Christian D.
    5 star rating

    This auto body shop is awesome. They did amazing body and paint work. I couldn't be more happy with the work on my vehicle. Not to mention the great customer service. Ask for Tal if you need anything done to your car he was very helpful and quick to respond to anything I needed. I'll definitely go back to Tal if I ever need anything else done!

  • Lea F. Avatar
    Lea F.
    5 star rating

    As everyone knows it is normally very difficult dealing with auto body shops and mechanics. Everyone is super nice, communicative, and their quality of work is great. Keep up the great work crew!

  • Christopher C. Avatar
    Christopher C.
    5 star rating

    Highly Reccommend this Auto Body shop. They took a stressful situation and made it less stressful with their great customer service, constant updating and timely work! They went way above and beyond and we even recieved a thank you card in the mail after the work was done from Tal Goss. If we should need work done again we will be back!

  • Jessica D. Avatar
    Jessica D.
    5 star rating

    Everyone at Chapparone Auto Body was so helpful and nice. They did a great job fixing my car. Working with them was also super convenient. I decided not to rent a car while my car was in the shop and they paid for my uber to and from the body shop. It's the little things that matter! Thank you guys for the great job and the great service!

  • Daniel W. Avatar
    Daniel W.
    5 star rating

    I've taken two cars to Chapparone Auto Body and both times they were diligent about performing the requested work and always very friendly/helpful. I strongly recommend them to anyone who is looking for an honest company with fair pricing and quick turn around:

  • susan n. Avatar
    susan n.
    5 star rating

    Brought my 2016 Honda Accord in to get repairs. They did a great job! Louie was super friendly and helpful. He made my car look brand new again. I am beyond satisfied. This place is the best! They even sent me a thank you note for allowing them to repair my car. I should be thanking them! THANK YOU Louie and Chapperone for doing such a great job!

  • M V. Avatar
    M V.
    5 star rating

    I took my car to Chapparone after reviewing all of the Authorized shops USAA is affiliated with. I was very impressed by all of the reviews and while there are couple of one stars, I realize there are people in the world that will ALWAYS find something to complain about! I had a fender bender on my Lexus that was relatively minor but required the bumper to be replaced. Summer was extremely pleasant and professional to deal with, to the point that I complimented her on her Customer Service skills. Rick assessed my car, got back... read more

  • Linda J. Avatar
    Linda J.
    5 star rating

    I won't take my car anywhere else! Always the best no aftermarket parts! If you want to make your car good is New bring it here!


Our Promise

Chapparone’s San Diego Auto Body Quality Control detail and Customer Service are second to none. Our Expert Staff inspects each work order line-by-line and reviews the paint & detail work. They also make sure the lights, door locks, radio, and more are in perfect working order. Then a final test drive is performed to ensure all work checks out before the keys are given back to you. Our San Diego auto repair service and “customer experience” is what separates us from the next shop. We are more than an auto body and collision repair company because our focus is your complete satisfaction!
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