The Chapparone guarantee

Unmatched Quality Control!

Chapparone’s San Diego Auto Body Quality Control detail and Customer Service are second to none. Our Expert Staff inspects each work order line-by-line and reviews the paint & detail work. They also make sure the lights, door locks, radio, and more are in perfect working order. Then a final test drive is performed to ensure all work checks out before the keys are given back to you. Our San Diego auto repair service and “customer experience” is what separates us from the next shop. We are more than an auto body and collision repair company because our focus is your complete satisfaction!

World Class Customer Care

We understand and accept that the collision repair business is not a perfect, cookie-cutter business. We are in the automotive re-manufacturing business and circumstances can arise after the car has been picked up. We try to communicate this with customers as best we can upon picking up their vehicle so they don't need to feel uncomfortable bringing up any post-repair issues after taking delivery of their car. We will do everything in our power to satisfy our customers and we take the most pride in providing an excellent customer experience before, during, and AFTER the repairs.

Lifetime warranty

Because we work for YOU, and not your insurance company, we are committed to providing the best repairs and customer service possible. Insurance companies may tell their clients that if they choose their own shop for repairs that they will not warranty the work if something were to happen after the repairs have been completed. However, we provide a written lifetime warranty on all workmanship and service after our repairs for as long as you own your vehicle. We've been in business since 1974 and we've always stood behind our lifetime warranty since the day we went into business.

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5 stars for 40 years
  • Paris T. Avatar
    Paris T.
    5 star rating

    I have been to a handful of auto body repair shops and luckily, Yelp pointed me in the direction of Chapparone. Which, without a doubt, has proved to be my best auto body shop experience yet. You can't beat the customer service Chapparone has to offer. I've always admired family... read more

    11/20/2019
  • Darren W. Avatar
    Darren W.
    5 star rating

    Somebody hit the rear bumper on the passengers side while my car was parked. My insurance company recommended a body shop to us...I checked them out on yelp and the reviews were bad and the pics of their work looked terrible. So I decided to find my own! Found Chapparone... read more

    11/02/2019
  • Renata I. Avatar
    Renata I.
    5 star rating

    I can't say enough good things about my experience with Chapparone, especially the owner, Mark! I recently moved to San Diego and had my car shipped via transport. During this process, my front bumper was ripped off and was practically touching the ground on the driver's side. After looking around... read more

    10/18/2019
  • Hu P. Avatar
    Hu P.
    5 star rating

    I was involved in a hit and run. I brought my car to an insurance recommended shop and they wouldn't give me an estimate. I got my estimate without an issue at Chapparone. I'm happy to go with Chapparone for the repair. They did a very thorough job and didn't... read more

    10/18/2019
  • R P. Avatar
    R P.
    5 star rating

    Everyone who we worked with at Chapparone was wonderful. They made the experience easy and smooth. The least stressful part of the entire accident ordeal for sure. Thank you, good people, for making it easy!!Shoutout to Louie!! He orchestrated the whole thing and fought with the insurance company for us... read more

    10/15/2019
  • Shawna W. Avatar
    Shawna W.
    5 star rating

    Had the best experience here!It was a seamless and stress free process from the minute I dropped my car off up until pick up. Chapparone handled all of the communication between my insurance company and kept me up to date on the status of my car without having to ask... read more

    10/14/2019
  • Ian R. Avatar
    Ian R.
    5 star rating

    If you're a car person and want  the best autobody shop in SD, then look no further than here.... I'm a super car guy and really don't trust a lot of people and places with my car or motorcycle but I'd gladly bring any of my vechiles here. This place... read more

    10/04/2019
  • Vincent P. Avatar
    Vincent P.
    5 star rating

    Chapparone took great care of my car when I brought it in for repair. Louie was thorough, professional, and friendly. I can't recommend him and the team enough!

    10/01/2019
  • Chelsea E. Avatar
    Chelsea E.
    5 star rating

    Found them on Google and I'm sooo glad I did. Got my car in and out of the shop in a matter of days. They work with the insurance company to make sure your vehicle is in tip top shape. My car was cleaned inside and out and the work... read more

    9/26/2019
  • Clarence R. Avatar
    Clarence R.
    5 star rating

    Another great experience at Chapparone Auto!I have been a customer for several years now, and for good reason. They have excellent workmanship and top notch customer service. Walking through my experience. My car was in an accident and I was not at fault. The insurance company required me to get... read more

    9/25/2019
  • Bob W. Avatar
    Bob W.
    5 star rating

    Can't say enough good things about these guys.  Fantastic job and the truck looked better than the day I bought it.  They even detailed the truck inside and out.  Rick was great to work with.  Kept me informed along the way and was patient with our crappy insurance.  Can't recommend... read more

    9/23/2019
  • Nick L. Avatar
    Nick L.
    5 star rating

    Can't say enough about this place. Beyond professional helpful and nice. The best experience so far, Louis was awesome.

    9/23/2019
  • Amy C. Avatar
    Amy C.
    5 star rating

    Chaparrone consistently hits the mark. We've taken 4 cars to this place over the last 10 years and every experience has been great. Just had them dial out my brand new Telluride and they did it both under budget and ahead of schedule. Don't bother looking anywhere else. Ask for... read more

    9/16/2019
  • José A. Avatar
    José A.
    5 star rating

    Just completed my second visit to Chapparone Auto Body for my RR Sport. Mark with his talented staff member Louie helped me restore the beauty of my car after a ding. Louie went above and beyond to deliver exceptional service - he listened carefully, and took a sincere interest in... read more

    9/12/2019
  • Daniel F. Avatar
    Daniel F.
    5 star rating

    I just picked up my car from Chapparone Auto Body to fix my rear bumper and quarter panel from someone hitting me in a parking lot. The car is black so I was a little skeptical with how the paint was going to look and might I just say that... read more

    9/10/2019
  • Jennifer D. Avatar
    Jennifer D.
    5 star rating

    I highly recommend this place, Rick took care of us and the car looked brand new! Rick was kind, professional and consistent, no headaches, great customer service and highly satisfied. Will definitely use this place again if needed!

    8/24/2019
  • Adrian K. Avatar
    Adrian K.
    5 star rating

    I crashed my 2019 Mustang (shut up, I know) and my insurance company recommended I take it to Chapparone.  They did an amazing job on a difficult pearl paint and it came out awesome...better than new.  Thanks for fixing the Orange Dragon

    8/11/2019
  • Alex P. Avatar
    Alex P.
    5 star rating

    I brought my black Jeep Wrangler here a few weeks ago to get a fender repaired on a USAA claim. First off, the customer service here is terrific. Specifically, Rick was very knowledgeable and made me feel at ease about the repair process and I had nothing but friendly, professional... read more

    8/06/2019
  • Kim S. Avatar
    Kim S.
    5 star rating

    Great in everyway! In April, I went to get my van fixed. This place was conveniently located by my work and on the  preferred list of my insurance.
    When I got to the place, the receptionist warmly greeted me and got my van looked at immediately.  They kept me updated on...
    read more

    7/24/2019
  • Andrew E. Avatar
    Andrew E.
    5 star rating

    Don't bother looking at other shops, just go here.
    I took in my BMW M5 for windshield and slight body damage repair. The "other" place I went to wanted to do WAY more than what the car needed, even when I suggested otherwise.
    Chapparone agreed with me. They did great...
    read more

    7/23/2019
  • Lauren A. Avatar
    Lauren A.
    5 star rating

    Incredible service. Nothing but inedible customer service, care, and attention to detail from start to finish. They offered Uber ride to drop me off and pick me up when my car was ready. There were text updated on the status of my vehicle. It was finished and looks beautiful again... read more

    7/16/2019
  • Han N. Avatar
    Han N.
    5 star rating

    Had excellent experience getting an estimate for review.   3 members of the staff assisted me the moment I walked in.  This was despite that there were 3 other customers who walked in at the same time.   15 minutes from door in to door out.   Looking forward to... read more

    7/09/2019
  • Keira D. Avatar
    Keira D.
    5 star rating

    Friendly service, had all repairs done very effeciently and did a quality work. Called me every step of the way to inform me of what was going on with that car. Everything went smoothly, it was a completely stress-free experience for which I'm very appreciative!

    7/05/2019
  • Bailey B. Avatar
    Bailey B.
    5 star rating

    Fast, efficient and friendly. Every time we have brought our vehicles here everyone is helpful and knowledgeable. Chapparone really knows what they are doing and they have great customer service. We don't trust our cars with anyone else. They're the best in town without a doubt. Bring your cars here... read more

    7/03/2019
  • Mike M. Avatar
    Mike M.
    5 star rating

    Very happy with the body repair work done on my car. Communication was very good during the process. Timeline was very accurate. Color match and blending work is impressive.

    7/02/2019
  • Noelle J. Avatar
    Noelle J.
    5 star rating

    I came here to get my car fixed through an insurance after and accident. They took car of my car. They also taught me how the insurance claims work and how to go about getting everything fixed. They even picked me up from the rental car company I went to.... read more

    7/02/2019
  • Bianca T. Avatar
    Bianca T.
    5 star rating

    Meeting by accident basically got me a brand new looking car again. Like, WOW! I hesitated for so long getting my car fixed until BOOM! Got hit again and decided to reach out to the "best of the best" and which they are. They took care of me and my... read more

    6/28/2019
  • Mike J. Avatar
    Mike J.
    5 star rating

    This place rocks! My wife found this place due to the positive reviews. EXCELLENT EXPERIENCE. Amazing customer service and even better work from these guys! Our car looks brand new!
    They give FREE ESTIMATES! They don't try to hassle you, they answered all of our questions in a timely manner. They...
    read more

    6/27/2019
  • Arlene P. Avatar
    Arlene P.
    5 star rating

    Thank you,  Yelp. I understand why this place had such a high rating.
    They do estimates for free daily. They under promise and over deliver.
    Although I had a slightly difficult time understanding my estimator at first, and vice versa;  while I was trying to redeem 2 YELP deals associated...
    read more

    6/26/2019
  • Wayne L. Avatar
    Wayne L.
    5 star rating

    Great repair and service!  I took in my new Audi for a damaged rocker panel, and the car came back sparkling inside and out for less than the bids at the two shops Audi SD recommended.  
    Rick and Summer were great. Because I could survive without a car for the...
    read more

    6/18/2019
  • Star D. Avatar
    Star D.
    5 star rating

    Im a little late with this review. This body shop did excellent repairs to my 2012 Rav4 that had been rear-ended. Summer the receptionist was very courteous and Tal the young man who did the estimate was very professional explaining the repairs needed, costs and time needed to do the... read more

    6/17/2019
  • Lesley W. Avatar
    Lesley W.
    5 star rating

    Cannot recommend this business enough! Everyone on staff was amazing from the minute I dropped my car off to the minute I picked it up. They made the process of getting my car repaired easy and stress free. Exactly what I needed after an accident. Do not think twice about... read more

    6/14/2019
  • Kridapee T. Avatar
    Kridapee T.
    5 star rating

    Not sure what to say yet, they haven't painted my truck yet. As long as they beat the price of mako in Chula Vista and do a good job I will leave a positive review.

    6/12/2019
  • Karen W. Avatar
    Karen W.
    5 star rating

    A friend recommend them to me and I'm glad they did!  They were so professional and courteous through the entire process.  The repair was flawless and the car was cleaner than when I first bought it!  I now know why they get such good reviews.  Go there; you won't be disappointed.

    6/11/2019
  • cyrus n. Avatar
    cyrus n.
    5 star rating

    5 stars. Yup. They earned it.
    Got in a fender bender and decided to take my car here. The reception was quick and painless. No appointment needed just come on by.
    Estimate was easy. They booked me an Uber and I was off to pick up my rental.
    They found more damage after...
    read more

    6/06/2019
  • Cindy N. Avatar
    Cindy N.
    5 star rating

    Someone hit my parked my brand new car in a restaurant lot and messed up my bumper and one headlight. Her insurance (USAA) gave me the name of a few body shops they recommended and I chose Chapparone because they were nearby -- and had great Yelp reviews.
    Now they'll get...
    read more

    6/05/2019
  • Valerie T. Avatar
    Valerie T.
    5 star rating

    I'm embarrassed to say that I have had the need to use Chapparone's Auto body service several times in the past few years and every single time I have had an excellent experience. Their customer service is top notch and their work is as well! From their front desk staff... read more

    5/22/2019
  • Ashton B. Avatar
    Ashton B.
    5 star rating

    This is by far the best place to go if you need work done, I had someone side swipe my brand new Honda Accord LX and I brought it to them. Not only are they super close to the rental car places which is super convenient but they did such... read more

    5/15/2019
  • Andrea T. Avatar
    Andrea T.
    5 star rating

    Brought my Audi here to get fixed up, as it was a highly recommended shop from multiple Audi enthusiasts. I couldn't be happier with the service provided. Tal, who was my advisor (again, he was also a recommended advisor) was an awesome help, he responded to my emails with questions... read more

    5/15/2019
  • Marleen A. Avatar
    Marleen A.
    5 star rating

    Had the best experience here. I was in an auto accident and they really took care of me. The staff was so friendly and inviting.
    I dropped off my car during my lunch. They offered and paid for an Uber to take me back to DTSD!
    Thank you for fixing...
    read more

    5/06/2019
  • Dorian B. Avatar
    Dorian B.
    5 star rating

    This is my second review on Chapparone Auto Body. I had purchased a newer BMW in the last year and I am very meticulous about taking care of the car. One day I was driving on the freeway and another car chucked a large object at my hood and windshield.... read more

    5/06/2019
  • Natalie U. Avatar
    Natalie U.
    5 star rating

    I can't say enough great things about Tal and the guys at Chapparone! From the moment my car was dropped off they were on top of the repairs & worked hard to get me my car back as soon as possible. They had great communication, made sure all parts were... read more

    5/02/2019
  • Kevin P. Avatar
    Kevin P.
    5 star rating

    Amazing auto collision repairs shop in the San Diego, so I have taken my two of my cars and had some body work done, I also referred my friend mohammad he had his car fixed too.
    But we both had same issue and only one complain with front desk lady, not...
    read more

    5/02/2019
  • Christian D. Avatar
    Christian D.
    5 star rating

    This auto body shop is awesome. They did amazing body and paint work. I couldn't be more happy with the work on my vehicle. Not to mention the great customer service. Ask for Tal if you need anything done to your car he was very helpful and quick to respond... read more

    4/27/2019
  • Lea F. Avatar
    Lea F.
    5 star rating

    As everyone knows it is normally very difficult dealing with auto body shops and mechanics. Everyone is super nice, communicative, and their quality of work is great. Keep up the great work crew!

    4/25/2019
  • Christopher C. Avatar
    Christopher C.
    5 star rating

    Highly Reccommend this Auto Body shop. They took a stressful situation and made it less stressful with their great customer service,  constant updating and timely work! They went way above and beyond and we even recieved a thank you card in the mail after the work was done from Tal... read more

    4/25/2019
  • Jessica D. Avatar
    Jessica D.
    5 star rating

    Everyone at Chapparone Auto Body was so helpful and nice. They did a great job fixing my car. Working with them was also super convenient. I decided not to rent a car while my car was in the shop and they paid for my uber to and from the body... read more

    4/18/2019
  • Daniel W. Avatar
    Daniel W.
    5 star rating

    I've taken two cars to Chapparone Auto Body and both times they were diligent about performing the requested work and always very friendly/helpful. I strongly recommend them to anyone who is looking for an honest company with fair pricing and quick turn around:

    4/08/2019
  • susan n. Avatar
    susan n.
    5 star rating

    Brought my 2016 Honda Accord in to get repairs. They did a great job! Louie was super friendly and helpful. He made my car look brand new again. I am beyond satisfied. This place is the best! They even sent me a thank you note for allowing them to repair... read more

    4/04/2019
  • M V. Avatar
    M V.
    5 star rating

    I took my car to Chapparone after reviewing all of the Authorized shops USAA is affiliated with.  I was very impressed by all of the reviews and while there are couple of one stars, I realize there are people in the world that will ALWAYS find something to complain about!... read more

    3/30/2019
  • Linda J. Avatar
    Linda J.
    5 star rating

    I won't take my car anywhere else! Always the best no aftermarket parts! If you want to make your car good is New bring it here!

    3/22/2019
  • Muhammed Y. Avatar
    Muhammed Y.
    5 star rating

    The best auto body ever in SAN DIEGO, great professional work very easy going easy to reach them especially Tal , Mark & Lisa is amazing people they really love to help their customers, after my 30 day rental service expired they offered me a loaner car to drive temporarily... read more

    3/12/2019
  • Corey S. Avatar
    Corey S.
    5 star rating

    This place is fantastic!  My whole passenger side panel got smashed from a girl who hit my car.  Everyone was so friendly and kept me up to speed on the update of my car.  The team went above and beyond and detailed my entire car inside out and the inside... read more

    3/12/2019
  • Maria R. Avatar
    Maria R.
    5 star rating

    Awesome service, super friendly staff and loved the shop dog!!!! I highly recommend this Auto body shop, it was so great and I had a great turn around on my Escalade!!! I will definitely be going back!!!!

    3/11/2019
  • Muhammed Y. Avatar
    Muhammed Y.
    5 star rating

    The best auto body ever in SAN DIEGO, great professional work very easy going easy to reach them especially Tal , Mark & Lisa is amazing people they really love to help their customers, after my 30 day rental service expired they offered me a loaner car to drive temporarily... read more

    3/07/2019
  • S E. Avatar
    S E.
    5 star rating

    Tal and Summer did a great job coordinating the repairs of my Jeep Grand Cherokee!  I came in on a Monday and dropped it off the same day...and it was fixed 7 days later.  I used to detail cars when I was in high school and I have very high... read more

    3/04/2019
  • Ryker M. Avatar
    Ryker M.
    5 star rating

    Got in an accident and was extremely upset because I thought my car would never be the same. I brought my car to this place and I am ecstatic they did a phenomenal on from body work to paint all around a great experience.

    2/28/2019
  • Obie C. Avatar
    Obie C.
    5 star rating

    Dropped my car off dirty and damaged, picked it up looking like it just came off the lot. They were very helpful and kept me up to date with the progression of my car. Very satisfied.

    2/24/2019
  • Marty H. Avatar
    Marty H.
    5 star rating

    I am very happy with the service I received from Chapparone. Louie was my service writer and interfaced with my insurance company professional. Interesting note  is that my insurance company instructed to use 3rd party parts for the service work.
    Louie worked with the insurance company and got the original...
    read more

    2/18/2019
  • Thalia L. Avatar
    Thalia L.
    5 star rating

    I am so happy with the service I received from Chapparone. My VW Golf was beat up pretty badly after a parked hit and run but looks better than ever after being repaired by Chapparone. The receptionists I spoke to over the phone were so helpful and patient when answering... read more

    2/13/2019
  • Mike M. Avatar
    Mike M.
    5 star rating

    I found this business on Yelp after my car was in a collision
    My car came back as good as new - I was really impressed with the interior detailing, which was not part of the repair.  They went above and beyond

    2/11/2019
  • Cathy M. Avatar
    Cathy M.
    5 star rating

    Thanks for such amazing customer service! I appreciate the exceptional detail put into explanations and high levels of care for my car. Definitely take advantage of the yelp deals as well!

    2/06/2019
  • Valerie H. Avatar
    Valerie H.
    5 star rating

    Amazing work.  Quick, efficient, and a beautiful finish.  My BMW looks like new after being rear ended by a cement truck.  They did an amazing job and a perfect match to the paint.  My estimator Rick was great at communicating what was going on and keeping me posted on issues... read more

    2/06/2019
  • Jeni P. Avatar
    Jeni P.
    5 star rating

    Chapparone auto body is a company that I believe will take care of their customers. They will not let you down. The ladies at the front desk are super friendly and helpful. The gentleman that helped me was Louie. He explained to me what needed to be done (as in... read more

    2/04/2019
  • Stephanie R. Avatar
    Stephanie R.
    5 star rating

    I decided it would be a good idea to do some work on my own car and I completely botched it ‍. I was recommended by a friend to get any and all things done at this place. I'm so pleased with the service, fixing and the end result. Everyone... read more

    2/03/2019
  • Anita W. Avatar
    Anita W.
    5 star rating

    I must say.... Im very very pleased with the outcome of the repairs. The staff was more then helpful and informative. Summer was very patient with all my calls... (I called a lot) shes my new best friend... Anywho the pics speak volumes. My car is back to new again... read more

    2/01/2019
  • Cynthia M. Avatar
    Cynthia M.
    5 star rating

    My experience with this company was great from beginning to end! They were friendly, helpful and efficient, especially in following up with the insurance adjuster whom we'd previously made many unsuccessful attempts to contact. When I got my car back it looked as if the accident had never happened. And... read more

    1/03/2019
  • Krystal D. Avatar
    Krystal D.
    5 star rating

    This place is amazing!!  My parked car was hit and needed work done.  I came here after reading reviews and sending out requests for quotes and a worker from here replied to me right away.  I came in for an estimate and the receptionist was helping a guest so I... read more

    12/07/2018
  • Justin S. Avatar
    Justin S.
    5 star rating

    So glad I made the switch to Chapparone, because I live in the area, instead of going with my insurance suggested shop. Going to make my review compact since most has been said already.
    What I loved:
    - Louie very quick at communication
    - Car came back shiny and detailed (and better shape...
    read more

    11/15/2018
  • Savannah M. Avatar
    Savannah M.
    5 star rating

    After getting in an accident I was able to get my car into the shop a few days later! They did a great job working with my insurance and getting everything covered, plus extra! I worked with Alisa and Tal during this process, and both were exceptionally professional and fast... read more

    11/14/2018
  • Nicole S. Avatar
    Nicole S.
    5 star rating

    I went to Chapparone last month for a car repair due to an accident and they did an awesome job! Louis was extremely friendly and helpful, and my bumper looks good as new. I plan to take my car to Chapparone again if I ever need another repair.
    Thank you for...
    read more

    11/11/2018
  • Tiffany R. Avatar
    Tiffany R.
    5 star rating

    Amidst dealing with water and mold damage that had displaced me from my home, I found myself the victim of a hit and run accident. Suffice it to say it just wasn't my week. No physical injuries, thankfully, but having to foot the deductible for damage you didn't cause certainly... read more

    11/02/2018
  • Richard J. Avatar
    Richard J.
    5 star rating

    Fantastic service and quality of work. I've gone to lesser body shops and insurance recommended body shops in the past. They always leave you with something to be desired when you pick up your car. I will forever take my car to Chapparone for body work in San Diego from... read more

    10/31/2018
  • Valerie R. Avatar
    Valerie R.
    5 star rating

    If I can give more than 5 stars I will!!! This is the best auto body! Came in for an estimate for a scratch and was greeted by very friendly staff including Rey the frenchie. Louie came and assessed the damages. He took my car and 5 minutes later it's... read more

    9/17/2018
  • Patty R. Avatar
    Patty R.
    5 star rating

    As good as it gets!! I got in an accident last year, some guy rear ended me and I ended up hitting the guy in-front of me. My attorney recommend Chapparone Auto Body & Painting and I am so happy he did!! Mark took care of absolutely everything. He was... read more

    9/14/2018
  • Sophie X. Avatar
    Sophie X.
    5 star rating

    I used to use Penske, but after dealing with their rude manager, I decided to change to Chapparone. When picking up the car, I met Phil, he was so kind and very carefully removed the tape marks on my car, which he didn't have to. The car was very carefully... read more

    8/31/2018
  • McKaela S. Avatar
    McKaela S.
    5 star rating

    I am so incredibly impressed by Chapparone! My neighbor had accidentally side swiped my car and was nice enough to tell me. Because of this, her insurance paid for the damages.
    What I was first impressed by with Chaparrone was the fact that I could just drop by and do...
    read more

    8/14/2018
  • Allen M. Avatar
    Allen M.
    5 star rating

    I brought my 2017 Jeep Cherokee in after it was backed into in a parking lot. The back bumper had to be replaced and the back hatch also had to be repaired. I had no idea where to go since I was new to the San Diego area, but the... read more

    8/13/2018
  • Stephanie H. Avatar
    Stephanie H.
    5 star rating

    I shopped around to many auto body shops before deciding to take my vehicle to Chapparone. My 2010 RAV4 had been hit on the side, and the rear fender trim needed to be replaced, along with some paint touch ups. My first impression of Chapparone was great- the staff was... read more

    8/12/2018
  • John L. Avatar
    John L.
    5 star rating

    I had my car keyed and needed it repaired. I have a very good eye for good body and paint work, i was in the trade for over 12 years.
    I got to say this shop exceeded my expectations. The paint work was extremely well done and they went beyond...
    read more

    8/06/2018
  • Muhammed Y. Avatar
    Muhammed Y.
    5 star rating

    The best auto body ever in SAN DIEGO, great professional work very easy going easy to reach them especially Tal , Mark & Lisa is amazing people they really love to help their customers, after my 30 day rental service expired they offered me a loaner car to drive temporarily... read more

    8/01/2018
  • Monica D. Avatar
    Monica D.
    5 star rating

    I chose Chapparone Auto Body & Painting because of the excellent Yelp reviews and I am so happy that I did! Louie Avalos was my service coordinator and I owe him a huge thanks as I was initially thinking that I would need to pay for my new bumper and... read more

    7/28/2018
  • Allie A. Avatar
    Allie A.
    5 star rating

    Excellent customer service! They were very friendly and did a great job in a timely manner. I highly recommend this place.

    7/23/2018
  • Mickey A. Avatar
    Mickey A.
    5 star rating

    I got rear ended at a stop light in my Lexus CT200H. I have had other work done on my cars at Chapparone in the past I knew already that this was where I would be taking my car to get repaired. The process of dropping the car off, processing... read more

    7/19/2018
  • Gerry W. Avatar
    Gerry W.
    5 star rating

    Great Business - Great Customer Service
    From the first call to the time we picked up the car, Chapparone and Louie treated us to a great customer experience.  
    We went in to have a bumper and window seals fixed; other shops quoted a lot more than Chapparone. Louie said we didn't...
    read more

    7/12/2018
  • Alice R. Avatar
    Alice R.
    5 star rating

    I'm beyond thrilled with the work that Chapparone Auto Body did for me! I ran my Mercedes bumper into a pole and they ended up fixing everything to perfection and then some! Throughout the process, I was always greeted professionally and am so pleased with the entire experience. I'm recommending... read more

    7/09/2018
  • Sylvia H. Avatar
    Sylvia H.
    5 star rating

    Chapparone is an incredibly professional and courteous shop! I came here after getting into an accident, and not only did they repair my bumper, they detailed my car inside and out! The headlight restoration they did was excellent, and they even buffed out some other scratches my car had that... read more

    6/27/2018
  • Maria F. Avatar
    Maria F.
    5 star rating

    Went to Chapparone paint and body shop. Best service EVER. went to several places for estimates to fix my fender, they were way over priced. Did lots of research, and saw that Chapparone paint and body shop, on Balboa, had 5 star rating all the way. Rick, my contact guy,... read more

    6/26/2018
  • John O. Avatar
    John O.
    5 star rating

    Chapparone Auto Body & Painting provided me with a level of customer service and honesty that is unheard of in today's business environment. Some creep scratched "F**k You" on the side of my car. I sent pictures of the damage to several repair places. Some of the estimates were in... read more

    6/25/2018
  • Iam G. Avatar
    Iam G.
    5 star rating

    A huge thanks to Rick and the team at Chapparone for taking such good care of me and my car as well as working so diligently with my insurance company to make sure everything was handled correctly and efficiently. The professionalism and courtesy extends all the way from the front... read more

    6/22/2018
  • Mart R. Avatar
    Mart R.
    5 star rating

    After searching all over Yelp and asking around for reputable auto body shops, a few people told me to check out Chapparone.
    Talk about top notch service! I worked directly with Tal and he was very welcoming. Promised me that he would take care of my car, and that he did!...
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    6/16/2018
  • Jharmine P. Avatar
    Jharmine P.
    5 star rating

    LOUIE! If you ever need repairs, I would highly recommend for you to ask specifically for Louie. He answered all my concerns and needs in a timely manner and got back to me as quick as possible. I really appreciated the customer service he's given me and on top of... read more

    6/12/2018
  • Katy S. Avatar
    Katy S.
    5 star rating

    My brand new car got side swiped badly in the Naval Hospital ER lot by some jerk who didn't leave a note.
    Of course, I have a $1000 deductible so I wanted to make sure whoever was doing the work did it well and did it right. I initially had...
    read more

    5/11/2018
  • Isaiah L. Avatar
    Isaiah L.
    5 star rating

    Though I didn't have my car worked on with them I appreciate their honesty. A few weeks ago my brand new Volkswagen Golf I purchased from VE Kearny Mesa was hit on the side and it took off the entire front bumper. Thankfully the tip was clean for the most... read more

    5/09/2018
  • Boris K. Avatar
    Boris K.
    5 star rating

    There is a reason why this place has such a good rating score. No, I don't know them personally... They really are THAT good! After taking my cars to numerous "high end" shops and having them always mess something up, Chapparone has met and exceeded my expectations. Work was done... read more

    5/08/2018
  • Charlie K. Avatar
    Charlie K.
    5 star rating

    Jeep Grand Cherokee was in an accident with some pretty hefty damage to the front end.  I can't say enough about how professional this place is.  The experience start to finish is so incredibly easy and painless.  The level of service is outstanding.  
    I have worked in auto for 13...
    read more

    5/03/2018
  • Vincent S. Avatar
    Vincent S.
    5 star rating

    Very professional! I stopped by without an appointment and they were able to help answer my questions and take care of my paint blemish in the clear coat. I would recommend them to anyone!

    4/30/2018
  • Van L. Avatar
    Van L.
    5 star rating

    I highly recommend Chapparone Auto Body & Painting! By far the best service I have ever received.  They are timely, kind, respectful, accommodating, affordable and go above and beyond.  When I go there, I feel like family!  If you want quality service and results, this is the place to go!... read more

    4/16/2018
  • Ron G. Avatar
    Ron G.
    5 star rating

    I wish I hadn't had to see these guys as frequently as I have, but that's my fault not theirs. They always do superb work at a reasonable and fair price and their customer service is top notch. This is one company that truly deserves its 5 star rating.

    3/24/2018
  • Christopher R. Avatar
    Christopher R.
    5 star rating

    I brought my Land Rover in for some bumper work. The front bumper was a mess. Too many crazy parking scratches. One of the scratches completed removed the paint. I was met by a super friendly staff and Louie the estimate guy. They jumped right on it and I was... read more

    3/08/2018