The Chapparone guarantee

Unmatched Quality Control!
Chapparone’s San Diego Auto Body Quality Control detail and Customer Service are second to none. Our Expert Staff inspects each work order line-by-line and reviews the paint & detail work. They also make sure the lights, door locks, radio, and more are in perfect working order. Then a final test drive is performed to ensure all work checks out before the keys are given back to you. Our San Diego auto repair service and “customer experience” is what separates us from the next shop. We are more than an auto body and collision repair company because our focus is your complete satisfaction!
World Class Customer Care
Using state of the art equipment, keeping our employees trained and certified in their professional skills and continually inspecting all that we do, our systems and procedures enable us to firmly stand behind our work, for as long as you own your vehicle.
Lifetime warranty
Using state of the art equipment, keeping our employees trained and certified in their professional skills and continually inspecting all that we do, our systems and procedures enable us to firmly stand behind our work, for as long as you own your vehicle.
Image
5 stars for 40 years
  • Valerie R. Avatar
    Valerie R.
    5 star rating

    If I can give more than 5 stars I will!!! This is the best auto body! Came in for an estimate for a scratch and was greeted by very friendly staff including Rey the frenchie. Louie came and assessed the damages. He took my car and 5 minutes later it's... read more

    9/17/2018
  • Patty R. Avatar
    Patty R.
    5 star rating

    As good as it gets!! I got in an accident last year, some guy rear ended me and I ended up hitting the guy in-front of me. My attorney recommend Chapparone Auto Body & Painting and I am so happy he did!! Mark took care of absolutely everything. He was... read more

    9/14/2018
  • Sophie X. Avatar
    Sophie X.
    5 star rating

    I used to use Penske, but after dealing with their rude manager, I decided to change to Chapparone. When picking up the car, I met Phil, he was so kind and very carefully removed the tape marks on my car, which he didn't have to. The car was very carefully... read more

    8/31/2018
  • McKaela S. Avatar
    McKaela S.
    5 star rating

    I am so incredibly impressed by Chapparone! My neighbor had accidentally side swiped my car and was nice enough to tell me. Because of this, her insurance paid for the damages.
    What I was first impressed by with Chaparrone was the fact that I could just drop by and do... read more

    8/14/2018
  • Allen M. Avatar
    Allen M.
    5 star rating

    I brought my 2017 Jeep Cherokee in after it was backed into in a parking lot. The back bumper had to be replaced and the back hatch also had to be repaired. I had no idea where to go since I was new to the San Diego area, but the... read more

    8/13/2018
  • Stephanie H. Avatar
    Stephanie H.
    5 star rating

    I shopped around to many auto body shops before deciding to take my vehicle to Chapparone. My 2010 RAV4 had been hit on the side, and the rear fender trim needed to be replaced, along with some paint touch ups. My first impression of Chapparone was great- the staff was... read more

    8/12/2018
  • John L. Avatar
    John L.
    5 star rating

    I had my car keyed and needed it repaired. I have a very good eye for good body and paint work, i was in the trade for over 12 years.
    I got to say this shop exceeded my expectations. The paint work was extremely well done and they went beyond... read more

    8/06/2018
  • Muhammed Y. Avatar
    Muhammed Y.
    5 star rating

    The best auto body ever in SAN DIEGO, great professional work very easy going easy to reach them especially Tal , Mark & Lisa is amazing people they really love to help their customers, after my 30 day rental service expired they offered me a loaner car to drive temporarily... read more

    8/01/2018
  • Monica D. Avatar
    Monica D.
    5 star rating

    I chose Chapparone Auto Body & Painting because of the excellent Yelp reviews and I am so happy that I did! Louie Avalos was my service coordinator and I owe him a huge thanks as I was initially thinking that I would need to pay for my new bumper and... read more

    7/28/2018
  • Allie A. Avatar
    Allie A.
    5 star rating

    Excellent customer service! They were very friendly and did a great job in a timely manner. I highly recommend this place.

    7/23/2018
  • Mickey A. Avatar
    Mickey A.
    5 star rating

    I got rear ended at a stop light in my Lexus CT200H. I have had other work done on my cars at Chapparone in the past I knew already that this was where I would be taking my car to get repaired. The process of dropping the car off, processing... read more

    7/19/2018
  • Gerry W. Avatar
    Gerry W.
    5 star rating

    Great Business - Great Customer Service
    From the first call to the time we picked up the car, Chapparone and Louie treated us to a great customer experience.  
    We went in to have a bumper and window seals fixed; other shops quoted a lot more than Chapparone. Louie said we didn't... read more

    7/12/2018
  • Alice R. Avatar
    Alice R.
    5 star rating

    I'm beyond thrilled with the work that Chapparone Auto Body did for me! I ran my Mercedes bumper into a pole and they ended up fixing everything to perfection and then some! Throughout the process, I was always greeted professionally and am so pleased with the entire experience. I'm recommending... read more

    7/09/2018
  • Warning: Unable to cache images, please turn off setting on template page.
    Sylvia H. Avatar
    Sylvia H.
    5 star rating

    Chapparone is an incredibly professional and courteous shop! I came here after getting into an accident, and not only did they repair my bumper, they detailed my car inside and out! The headlight restoration they did was excellent, and they even buffed out some other scratches my car had that... read more

    6/27/2018
  • Maria F. Avatar
    Maria F.
    5 star rating

    Went to Chapparone paint and body shop. Best service EVER. went to several places for estimates to fix my fender, they were way over priced. Did lots of research, and saw that Chapparone paint and body shop, on Balboa, had 5 star rating all the way. Rick, my contact guy,... read more

    6/26/2018
  • John O. Avatar
    John O.
    5 star rating

    Chapparone Auto Body & Painting provided me with a level of customer service and honesty that is unheard of in today's business environment. Some creep scratched "F**k You" on the side of my car. I sent pictures of the damage to several repair places. Some of the estimates were in... read more

    6/25/2018
  • Iam G. Avatar
    Iam G.
    5 star rating

    A huge thanks to Rick and the team at Chapparone for taking such good care of me and my car as well as working so diligently with my insurance company to make sure everything was handled correctly and efficiently. The professionalism and courtesy extends all the way from the front... read more

    6/22/2018
  • Mart R. Avatar
    Mart R.
    5 star rating

    After searching all over Yelp and asking around for reputable auto body shops, a few people told me to check out Chapparone.
    Talk about top notch service! I worked directly with Tal and he was very welcoming. Promised me that he would take care of my car, and that he did!... read more

    6/16/2018
  • Jharmine P. Avatar
    Jharmine P.
    5 star rating

    LOUIE! If you ever need repairs, I would highly recommend for you to ask specifically for Louie. He answered all my concerns and needs in a timely manner and got back to me as quick as possible. I really appreciated the customer service he's given me and on top of... read more

    6/12/2018
  • Katy S. Avatar
    Katy S.
    5 star rating

    My brand new car got side swiped badly in the Naval Hospital ER lot by some jerk who didn't leave a note.
    Of course, I have a $1000 deductible so I wanted to make sure whoever was doing the work did it well and did it right. I initially had... read more

    5/11/2018
  • Isaiah L. Avatar
    Isaiah L.
    5 star rating

    Though I didn't have my car worked on with them I appreciate their honesty. A few weeks ago my brand new Volkswagen Golf I purchased from VE Kearny Mesa was hit on the side and it took off the entire front bumper. Thankfully the tip was clean for the most... read more

    5/09/2018
  • Boris K. Avatar
    Boris K.
    5 star rating

    There is a reason why this place has such a good rating score. No, I don't know them personally... They really are THAT good! After taking my cars to numerous "high end" shops and having them always mess something up, Chapparone has met and exceeded my expectations. Work was done... read more

    5/08/2018
  • Charlie K. Avatar
    Charlie K.
    5 star rating

    Jeep Grand Cherokee was in an accident with some pretty hefty damage to the front end.  I can't say enough about how professional this place is.  The experience start to finish is so incredibly easy and painless.  The level of service is outstanding.  
    I have worked in auto for 13... read more

    5/03/2018
  • Vincent S. Avatar
    Vincent S.
    5 star rating

    Very professional! I stopped by without an appointment and they were able to help answer my questions and take care of my paint blemish in the clear coat. I would recommend them to anyone!

    4/30/2018
  • Van L. Avatar
    Van L.
    5 star rating

    I highly recommend Chapparone Auto Body & Painting! By far the best service I have ever received.  They are timely, kind, respectful, accommodating, affordable and go above and beyond.  When I go there, I feel like family!  If you want quality service and results, this is the place to go!... read more

    4/16/2018
  • Ron G. Avatar
    Ron G.
    5 star rating

    I wish I hadn't had to see these guys as frequently as I have, but that's my fault not theirs. They always do superb work at a reasonable and fair price and their customer service is top notch. This is one company that truly deserves its 5 star rating.

    3/24/2018
  • Christopher R. Avatar
    Christopher R.
    5 star rating

    I brought my Land Rover in for some bumper work. The front bumper was a mess. Too many crazy parking scratches. One of the scratches completed removed the paint. I was met by a super friendly staff and Louie the estimate guy. They jumped right on it and I was... read more

    3/08/2018
  • Eric P. Avatar
    Eric P.
    5 star rating

    This auto body shop was amazing. The quality of work done to repair my bumper was phenomenal. My bumper looks much better than it did before the accident. The attention to detail, the quality of service and the get personnel are reasons why I recommend Chapparone Auto Body & Painting!

    2/26/2018
  • Jd W. Avatar
    Jd W.
    5 star rating

    I just picked up my 2017 platinum F-250 pickup after a older gent ran into me    This is like the third time I have used this company. I could have taken my truck to anybody since his insurance covered the damages!  As in the past the job is excellent... read more

    2/22/2018
  • Muharem D. Avatar
    Muharem D.
    5 star rating

    I just picked up my car from Chapparone Auto Body and I could not be happier. The shop kept me informed throughout my entire process, their customer service is top notch. They did an amazing job on the body repair, the paint match is spot on and my car was... read more

    2/19/2018
  • Carolyn H. Avatar
    Carolyn H.
    5 star rating

    My daughter recommended I come here after my 2011 MDX had been hit. I was so thankful she told me about this place. I got my car back looking even better than before it had been hit!

    2/16/2018
  • Jessica L. Avatar
    Jessica L.
    5 star rating

    Over the past few years I've been coming here for paint/body work for all my vehicles. Tal always helps me, such a nice guy and he gets things done quickly. I am always happy with the job and how nice everyone is. This is the ONLY place I will refer... read more

    2/16/2018
  • Logan S. Avatar
    Logan S.
    5 star rating

    Very happy I chose Chapparone to work on my car for me. Great work done in a timely manner along with friendly staff. A few months ago I brought in my car to get the front bumper repainted and have the headlights replaced with new ones. Months later the paint... read more

    2/06/2018
  • bryan g. Avatar
    bryan g.
    5 star rating

    Two Visits in one Year.  New Tacoma and Mercedes repaired to perfection.  Service and Office staff were top notch.  Found comparable quotes that cut out steps in the paint finish.  These guys have been around for years for a reason.  Nothing's perfect but these guys are as close as it gets!

    1/31/2018
  • Elaine B. Avatar
    Elaine B.
    5 star rating

    They did a great job on my Ford F-150. I came in for some surface scratches and they were able to get them out and had the ruck looking beautiful when it was done. They were able to have the job done in just a few hours.

    1/30/2018
  • Chris Q. Avatar
    Chris Q.
    5 star rating

    This place is the best. The work that is completed is top notch and the customer service is excellent. If you have the unfortunate need to bring your car there or you want them to detail your car, you are in good hands.  Thanks to Tal, and the rest of... read more

    1/20/2018
  • Lauren G. Avatar
    Lauren G.
    5 star rating

    Mark Chapparone Jr and team are excellent at what they do plus they are kind, professional and very responsive. My four month old, dark blue Mercedes  GLA was keyed down the passenger rear door. A hateful and senseless crime committed while I was doing some volunteer work, made feel sad... read more

    1/06/2018
  • Zach B. Avatar
    Zach B.
    5 star rating

    Scratched my truck pretty bad up north off road. When I looked at what happened I thought the truck would never look the same. I then brought it to Chapparone Auto Body.  After, The truck came out looking like it did back in 04' when it rolled off the assembly... read more

    12/11/2017
  • Katelin B. Avatar
    Katelin B.
    5 star rating

    Wow absolutely hands down the best service I have ever experienced from Rick! That man is amazing. He bent over backwards to help me out and make things as affordable as he could. He gave me great sound advice and lots of options to choose from. I almost left in... read more

    11/29/2017
  • Alan T. Avatar
    Alan T.
    5 star rating

    I was involved in a little fender bender and I needed a good body shop. The color of my car is normal but I was told that it will be hard to match due to fading. This was definitely not a challenge at Chapparone, they matched the color perfectly and... read more

    11/04/2017
  • Austin D. Avatar
    Austin D.
    5 star rating

    Tal and his team went above and beyond my expectations. I am very picky about who I let touch my vehicles and I have no regrets leaving it in the hands of Chapparone. Keep up the great work!

    10/20/2017
  • joey f. Avatar
    joey f.
    5 star rating

    Mark Jr. and the team down at Chapparone will take care of you. Super professional and courteous, do not hesitate to take your car here. I have found the body shop I will be taking all of my cars to in the future.

    10/05/2017
  • St G. Avatar
    St G.
    5 star rating

    They're awesome. Don't hesitate and go visit this place. All the process was very fast & smooth and the work was nicely done. You can say that they really care and they know what they're doing. And if you're lucky enough, you'll be greeted by Mr Ray, their handsome little... read more

    10/04/2017
  • Lucy P. Avatar
    Lucy P.
    5 star rating

    Brought in my car to the CAB, the day after someone backed into it. A few days later it was fixed. Chapparone even detailed my car. They did such an awesome job. My car looks brand new! Thank you, Rick! And they also have such friendly staff. Thanks to my... read more

    10/02/2017
  • Stephanie R. Avatar
    Stephanie R.
    5 star rating

    This place is amazing!! I was rear ended in my brand new car and the entire rear needed to be replaced. My friend suggested Chapparone and I gave it a try. I will forever bring my cars here! As soon as I walked in, I was greeted by a friendly... read more

    9/26/2017
  • Sagar G. Avatar
    Sagar G.
    5 star rating

    This shop made my car look brand new. Couldn't be more pleased. The staff is very helpful and handled everything for me. Definitely recommend them!

    9/15/2017
  • Carlton J. Avatar
    Carlton J.
    5 star rating

    My daughter was in an accident that affected the right front end of the car - and all the way down the right side of the body. Additionally the car was in need of a major detail inside and out. The before and after photos speak for themselves! Mark Jr,... read more

    9/15/2017
  • Shawn T. Avatar
    Shawn T.
    5 star rating

    My car got hit in a parking lot and the rear bumper was damaged very badly. I got estimates from multiple local shops but when I got to Chapparone, I knew this was the place for me and my car. From the start everyone there was friendly and extremely professional.... read more

    9/13/2017
  • Katy C. Avatar
    Katy C.
    5 star rating

    I was recently rear ended and referred to Chapparone Auto Body. We all know how difficult insurance companies can be to deal with and Chapparone made the process SO smooth. They handled everything for me and the repairs were beyond great. You can't even tell I was ever hit! I... read more

    9/13/2017
  • Maryann S. Avatar
    Maryann S.
    5 star rating

    8/23/2017 This is an update to my previous 5 star review because today I realized that in addition to the excellent job they did on my car's exterior, they also fixed something else I hadn't even realized.  My windshield washer fluid hasn't sprayed for over a year because the hose... read more

    8/23/2017
  • Caitlyn C. Avatar
    Caitlyn C.
    5 star rating

    The hood of my 2014 Mercedes ML350 was dented and scratched in 3 places after being struck by flying rubber on the highway. My insurance company suggested Chapparone Auto Body for repairs as they were a trusted auto body shop partnered with USAA. I could not have been more thrilled... read more

    8/18/2017
  • K E. Avatar
    K E.
    5 star rating

    I cannot say enough great things about Chris and the team at Chapparone!  
    When having our cracked windshield repaired, the glass company cut a piece of our 4Runner.  We took it over to Chapparone and they took care of everything beyond our expectations.
    They worked directly with the glass company... read more

    8/11/2017
  • Dan F. Avatar
    Dan F.
    5 star rating

    Had a guy back into my Dodge Hellcat (she is my baby) and I was nervous about where to have it fixed.  Chapparone made it like it never happened and it was done in a week.  Very impressed and have already sent others their way and everyone has been very... read more

    8/05/2017
  • Haley S. Avatar
    Haley S.
    5 star rating

    Great service. The staff was very friendly and kept me up to date in the process. I will absolutely be using them whenever I need work done on my car!

    7/31/2017
  • Shari F. Avatar
    Shari F.
    5 star rating

    This place is great! Dropped my car off on a Wednesday afternoon for some auto body repairs and it was done by Friday afternoon. Not only did my car look great from the outside but they even detailed the inside at no cost! Great customer service!
    I would highly recommend.

    6/30/2017
  • Lance K. Avatar
    Lance K.
    5 star rating

    Very very very professional and courteous repair facility. Brought in two repairs on expensive vehicles. Try did exceptional work and the areas I wasn't quite happy with they without hesitation fixed. Good job, highly recommended.

    6/28/2017
  • Erick W. Avatar
    Erick W.
    5 star rating

    Very pleased with their service
    I found them on yelp and the reviews don't lie !!!
    When I can to pick up the I didn't believe it's my car lol
    Hope not to come back this place 🙂 but highly recommend

    6/21/2017
  • Jasper T. Avatar
    Jasper T.
    5 star rating

    Unfortunately I was in a fender bender but, I was fortunate enough to be referred to Chapparone Auto Body and Painting by a friend. Mark Jr. and his team went above and beyond with their services repairing my car. I dropped my car off on a Wednesday and it was... read more

    6/06/2017
  • Antony C. Avatar
    Antony C.
    5 star rating

    Having just used Chapparone for the first time, I have been extremely impressed with the overall work & professionalism of their entire team. From the outset they were in constant contact with regular progress updates & photos of the work in progress. When my insurance company delayed progress they were... read more

    5/30/2017
  • Foodie S. Avatar
    Foodie S.
    5 star rating

    I recently had the entire front end of my car rebuilt by Chapparone following an accident and it was an excellent experience from start to finish. They are very responsive by phone or email and were able to answer all my questions. My work was covered by insurance so I... read more

    5/12/2017
  • gregg s. Avatar
    gregg s.
    5 star rating

    WOW, what a fantastic place.  From the staff to Mark the owner, they have gone over and above to make sure my car came out perfect in every way.  Forget Amato's or any other high end autobody shop for high end cars. My Porsche Turbo got damaged in the worse... read more

    5/09/2017
  • David D. Avatar
    David D.
    5 star rating

    I can't emphasize enough how good of a job they do here. Not only is their attention to detail second to none but their customer service is top notch as well. This was my second time using their services and I have to say that I have been incredibly impressed... read more

    5/05/2017
  • Rachelle C. Avatar
    Rachelle C.
    5 star rating

    What can I say..... Chapparone auto body and paint is FIRST CLASS!!!!!! From the beginning to the end, the process exceeded my expectations. I've dealt with several other body shops in the past and by far Chapparone is second to none!!!!! I own a Infiniti G37 convertible and had damage... read more

    5/05/2017
  • Lori L. Avatar
    Lori L.
    5 star rating

    Car looks new!! I really appreciated the attention to detail.
    Great customer service!!

    5/04/2017
  • Julie G. Avatar
    Julie G.
    5 star rating

    I was extremely satisfied with the customer service! I brought my car in unannounced on a Monday morning and they made sure to get everything going for me right away. Everyone was super friendly and helpful. Furthermore, they kept me posted regularly. I wasn't expecting my car to be repaired... read more

    4/20/2017
  • Kathy N. Avatar
    Kathy N.
    5 star rating

    We were referred to Chapparone from a friend after our car was hit while we were in the movies. On his recommendation we took it to Chapparone for body work.
    The people at the body shop were fantastic!  They were professional, quick and pleasant. Our car was fixed within two... read more

    3/25/2017
  • Emad F. Avatar
    Emad F.
    5 star rating

    This place is great they did an amazing job on my car love it!!!!! I wouldn't recommend anyone but them!!!!

    3/23/2017
  • Francesca V. Avatar
    Francesca V.
    5 star rating

    Just had some work done to fix a damaged bumper and they did a fantastic job! Quick and professional service, even took 1 day less than they originally quoted and half the time other body shops had quoted me. The front desk staff is very helpful and friendly as well.... read more

    3/10/2017
  • Bill S. Avatar
    Bill S.
    5 star rating

    Brought our car here after being involved in a 0% our fault accident. Everyone here was great they took care of everything including dealing with  insurance company that was covering the repair. Couldn't be happier with the work or the customer service at Chapparone. I will recommend them to anyone... read more

    2/14/2017
  • Marisa A. Avatar
    Marisa A.
    5 star rating

    I went here looking for a quote after running over something on the freeway. My left splash guard under my jeep was damaged and hanging down so when I turned it scraped. I needed to do something since I was heading up to LA in a few hours.
    Rick went... read more

    2/10/2017
  • Vito T. Avatar
    Vito T.
    5 star rating

    All of the folks at Chapparone were excellent and professional. They dealt directly with the insurance company, and made sure that only OEM parts got used to repair my car. It looks excellent, they even detailed it inside and out. I can hardly tell where the damage was. Car was... read more

    2/09/2017
  • Beth B. Avatar
    Beth B.
    5 star rating

    I checked out Yelp before selecting a shop to repair damage to my BMW.  Chapparone had so many good comments, I  decided to go with them.  They were also close to home.
    Chris took care of me.  I was told it would take three days, but the repair was not big,... read more

    1/18/2017
  • Brandon P. Avatar
    Brandon P.
    5 star rating

    Had a small scratch on my bumper due to a minor accident. Took my car in to get a quote for repair and was pleased to find out it could just be buffed out. They buffed out the scratch and polished it in 5 minutes. I went back to the... read more

    12/30/2016