Chapparone Happy Clients

Amazing shop wonderful personal and exceeds expectations every time

Also performed an excellent exterior detailing of my car 👍

4 star satisfaction

Likable staff.

About a month ago our Tesla Model 3 was hit in the back right corner by a pickup truck, causing damage to the body. We filed with our auto insurance who recommended another body shop that we weren't too confident about. After searching many different review sites I kept seeing Chapperone Auto Body & Painting, and was very impressed with all of their great reviews. We scheduled an appointment with Fernando, who was very customer service oriented, and kept us informed through the entire process. He even took the time to go through the revised damage estimate with us on the phone, since there were some additional repairs the insurance estimator did not include, (he based the initial repair estimate on a photo of the car damage). Chapperone completed the body work in one week. Fernando was great when we picked up the car and walked us through all the work Chapperone did, and the paint was matched 100%! A few days later it was also a very nice touch to receive a thank you card from Fernando with an extra surprise!! We highly recommend Chapparone Auto Body & Painting should your car need body work. They are a first class shop!

We had an excellent experience with Chapparone from start to finish. The repairs came out good as new, and the staff were communicative with timelines and processes. Everyone we spoke to was nice and professional. Even with construction going on in part of their lot, the place felt like a well-oiled machine.

Very good work and customer service. They are on expensive side but maybe it was because my car was a Tesla.

Great service

I had an outstanding experience with Chaperone. After months of back and forth and runaround from my insurance company and their willingness to pay for repair to my car at the dealership, I saw reviews and comments for Chaperone that made me decide to give them a chance to repair my vehicle. While other shops weee quoting 3+ weeks and a higher price, Chaperone could do it for a little less in one week. I took my car in and had it back in just over a week and it was like new! Their rep Jake was friendly and helpful and I was extremely satisfied! I highly recommend this shop. I hope I never need body repair again, but if I do I’ll take my car to Chaperone!

I don’t usually leave reviews, but I have to comment on the stellar service I received from chapporone auto body shop! I own a 2023 Tesla model 3 and it was hit in a parking lot. I’ve owned many cars before and have had unfortunate incidences like this that needed repair. Based on my novice history of car repair, I thought that the damage would likely be some thing that could be repaired with PDR. However, I wasn’t certain, and I received the estimate from my insurance adjuster, which suggested the same, but had a low estimate. I took the car to two certified Tesla auto repair shops, and both of them gave outrageous estimates that included months of repair time including removal and replacement of OEM parts including side door panel, rear bumper, and even the backseats! After doing some research online, I found that there is an unfortunate large amount of cases where Teslas and other cars are getting work done that is unnecessary. After getting those estimates, I found chapporone body shop and asked for an estimate. At this point, I wasn’t sure if I was going to get the same treatment and information as the other places. That’s when I spoke to Jake and met the team at chapporone and was told by the Tesla certified mechanic that my car would look as good as new using PDR. The estimate came out to be a fraction of what I was quoted with the other shops which was amazing! I couldn’t be happier and thankfully the car is great and looks perfect. Thank you so much to the team at chapporone and Jake for your honesty, professionalism, and - in general - all the Help! I can’t recommend this body shop enough, especially to Tesla owners. You won’t regret working with them!

Took my car here to get fixed after getting into an accident. I was in contact with the owner Mark, amazing customer service!!! They got my car finished faster than what was quoted. It was supposed to be a week and half job and was finished in 5 days. They were in contact with the rental car agency with updates for me. Detailed my car and left it looking brand new. 10/10 recommend this shop !!!!

The ONLY place I trust my vehicles.