Chapparone Happy Clients

Great service! All of the staff was efficient and professional. Kenny was easy to work with and kept me constantly updated.

Kenny and his team took care of Tesla model 3 for some minor front end damage. Returned it looking like new but the customer service received is what makes it 5 stars. Highly recommended!

If you are in need of auto repair look no further than Chapparone Auto Body & Painting on Balboa Ave. They were recommended by our USAA insurance company. The vehicle was repaired perfectly and was completed almost 2 weeks before the date it was initially promised. Kenny was our customer service rep and kept us informed of the progress in a timely & friendly manner. The car was also cleaned meticuously inside & out upon completion. Chapparone goes the extra mile !!!

Had our Tesla repaired after an accident. Customer service was great and turn around time was quicker than expected. Thank you for a pleasant experience regardless of the not so pleasant circumstances. Kenny was responsive, knowledgeable and kind.

Definitely recommend this shop. Excellent service and the car looked like new after repairs were completed

I just picked up my car at Chapparone and it is flawless! This is the third time using them (two times for me and once for spouse). I'm just as impressed with them as I was the first time I went there in 2019. My car looks brand new and they even buffed out my old headlamp on the drivers' side to match the new one they replaced on the passenger side. They are so professional! From original estimate, drop off and pick up. Shout out to Summer at the front desk and Kenny who was assigned to my case. He kept me informed every step of the way. I NEVER had to chase anyone down to know what was happening. I hope I don't have to need auto body repair again, but if I do, I know where I'll be going.

Chapparone is the real deal! I had an amazing experience with Ricardo, and the whole team is very attentive and transparent which put me at ease. They did an amazing job, my car looks brand new and when I picked it up it had been detailed inside and out as well!

My Maserati was a tough repair in that there were no parts as I had a model that had not been made prior. The parts had to come out of Italy, so a slight delay in being able to tackle the job. With this delay, I was kept in the loop and knew what to expect. This lessoned anxiety! The parts came and the body work was remarkable!! Chapparone's customer service is exemplary. I am certain they are all extremely capable, but I must mention my personal contact for the work was Ricardo who could not been more spectacular.

Every staff person I encountered was friendly and helpful. My car looks amazing and the paint match was fantastic. They even did several little things outside of the job just to be helpful such as putting my front license plate on (I just hadn't done it yet) and filling my gas tank (I unfortunately handed my car over to them virtually on empty). Great communication, and my car was done on time. By far the best auto body shop experience I've ever had. I don't recall ever leaving a review online before, but these guys deserve the public praise.

Great work on our car. Replaced a damaged bumper in the time promised. Looks great!

The staff is friendly and professional, and the work is top notch. They completed the work a day early, even when I added two claims to the original work. My car looked like new when they were done.

Amazing shop wonderful personal and exceeds expectations every time