Chapparone Happy Clients

Chapparone is the real deal! I had an amazing experience with Ricardo, and the whole team is very attentive and transparent which put me at ease. They did an amazing job, my car looks brand new and when I picked it up it had been detailed inside and out as well!

My Maserati was a tough repair in that there were no parts as I had a model that had not been made prior. The parts had to come out of Italy, so a slight delay in being able to tackle the job. With this delay, I was kept in the loop and knew what to expect. This lessoned anxiety! The parts came and the body work was remarkable!! Chapparone's customer service is exemplary. I am certain they are all extremely capable, but I must mention my personal contact for the work was Ricardo who could not been more spectacular.

Every staff person I encountered was friendly and helpful. My car looks amazing and the paint match was fantastic. They even did several little things outside of the job just to be helpful such as putting my front license plate on (I just hadn't done it yet) and filling my gas tank (I unfortunately handed my car over to them virtually on empty). Great communication, and my car was done on time. By far the best auto body shop experience I've ever had. I don't recall ever leaving a review online before, but these guys deserve the public praise.

Great work on our car. Replaced a damaged bumper in the time promised. Looks great!

The staff is friendly and professional, and the work is top notch. They completed the work a day early, even when I added two claims to the original work. My car looked like new when they were done.

Amazing shop wonderful personal and exceeds expectations every time

Also performed an excellent exterior detailing of my car 👍

4 star satisfaction

Likable staff.

About a month ago our Tesla Model 3 was hit in the back right corner by a pickup truck, causing damage to the body. We filed with our auto insurance who recommended another body shop that we weren't too confident about. After searching many different review sites I kept seeing Chapperone Auto Body & Painting, and was very impressed with all of their great reviews. We scheduled an appointment with Fernando, who was very customer service oriented, and kept us informed through the entire process. He even took the time to go through the revised damage estimate with us on the phone, since there were some additional repairs the insurance estimator did not include, (he based the initial repair estimate on a photo of the car damage). Chapperone completed the body work in one week. Fernando was great when we picked up the car and walked us through all the work Chapperone did, and the paint was matched 100%! A few days later it was also a very nice touch to receive a thank you card from Fernando with an extra surprise!! We highly recommend Chapparone Auto Body & Painting should your car need body work. They are a first class shop!

We had an excellent experience with Chapparone from start to finish. The repairs came out good as new, and the staff were communicative with timelines and processes. Everyone we spoke to was nice and professional. Even with construction going on in part of their lot, the place felt like a well-oiled machine.

Very good work and customer service. They are on expensive side but maybe it was because my car was a Tesla.